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City KIA of Greater Orlando

Orlando, FL

4.4
3,460 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,460 reviews

December 19, 2025

Professional,courteous, I was told it would take 2 hours but ended up waiting 3 and a half hours but other than that it was ?? More

by POVERTY63
Recommend Dealer
Yes
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 19, 2025

Everyone was very professional and welcoming. Everyone was very helpful and knowledgeable thank you v More

by JASON.OLACIO32874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City KIA of Greater Orlando!

December 19, 2025

Myles Wong was the most helpful person ever. He made buying a car so easy and with all my questions, concerns and worries he got me through it all with a smile on his face. I would recommend him More

by BSINGH23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing your thoughts about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

December 19, 2025

I felt comfortable with the service. I felt comfortable with the service provided by Jay. More

by RICHARDYANES01
Recommend Dealer
Yes
Employees Worked With
Jay
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 19, 2025

Excelente servicio muy amable ayentos siempre contestan todo pregunta y buscan la manera de solucionar tus dudas More

by danitzamaisonet2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek hey
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 19, 2025

Great customer service and a positive attitude toward customers make this even better! Would recommed it 100% More

by LEOHERNAN1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

He was friendly and professional. Told me everything that they did to my car What impressed me most was how transparent he was. Before starting any work, he explained everything in pl More

by pablopena01
Recommend Dealer
Yes
Employees Worked With
Anthony George
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2025

I am extremely disappointed with the service I received. The service manager, Frank, was rude and unprofessional from start to finish when I questioned 3 unauthorized services performed on my vehicle. I hav More

by Eli Miranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco (Sales Representative) and Frank (Manager) from the service department.
Dec 26, 2025 -

City KIA of Greater Orlando responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 18, 2025

My experience purchasing my car was amazing! Sebastian was my salesman and he walked me through all the options and he was very knowledgeable. The finance department was amazing as well and expl More

by Mszayas71710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2025

Excellent attention He was a very attentive employee with my vehicle explaining the whole process that would be done More

by Carlos.rivera7230
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
Dec 19, 2025 -

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

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