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City KIA of Greater Orlando

Orlando, FL

4.4
2,322 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 2,323 reviews

July 31, 2025

Frank Garcia was great. He was friendly and quick check-in for drop off. I was In and out within 15 minutes of arriving. More

by Nathalifierro
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Aug 04, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your kind review. We are delighted to hear that your vehicle was completed quickly, as promised with Frank! We look forward to seeing you again when your vehicle is ready for its next service.

July 31, 2025

Excelente servicio, personal 100% de lo mejor, trasmiten confianza, dedicados a ofrecerte la mejor opción en auto que se adapte a tus necesidades y presupuesto, súper recomendados. More

by solangejarciag
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Recommend Dealer
Yes
Employees Worked With
Yefrey Guzman
Aug 04, 2025 -

City KIA of Greater Orlando responded

Solange, Gracias por compartir su experiencia en City Kia. Nos complace saber que nuestro equipo logró encontrarle el auto ideal al precio que buscaba. Gracias por su recomendación y esperamos verlo pronto.

July 31, 2025

Professional, accommodating and friendly. Manuel Munoz was exceptionally helpful and courteous. I highly recommend Manuel and Citu Kia. More

by SGINOTTI
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Recommend Dealer
Yes
Employees Worked With
Manuel Munoz
Aug 04, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for your very kind review. We are delighted to hear that your experiences with Manuel, from the start to finish, were so positive. Enjoy your new vehicle and thank you for your recommendation!

July 31, 2025

Muy buena atención por parte de Auris (nuestro vendedor) un persona muy correcta y amable More

by nmira.omar
Recommend Dealer
Yes
Employees Worked With
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auris
Aug 04, 2025 -

City KIA of Greater Orlando responded

Mira, We are committed to providing our customer with nothing less than 5-Star service. Auris will be especially happy to her that you were completely satisfied with his customer service. We look forward to the next opportunity to serve your vehicle needs again!

July 31, 2025

Muy buen servicio y excelente vendedor will el loco , te ayudan a conseguir el carro de tus sueños More

by JAVIER.PERALTA7
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

City KIA of Greater Orlando responded

Javier, ¡Felicitaciones por su nuevo vehículo! Will es un gran aporte para nuestro equipo y nos alegrará saber que tuvo una experiencia positiva. ¡Disfrute conduciendo su nuevo vehículo!

July 31, 2025

Our salesman, Myles, was extremely knowledgeable and made it seem like we were his only client. He was professional and friendly. More

by MARYANNEKOVAR
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

City KIA of Greater Orlando responded

MaryAnn, Thank you for your time and feedback. We are delighted to her that your shopping experience with Myles was so positive. We strive to offer exceptional customer service and it sounds like we achieved our goal!

July 30, 2025

Franco was my service advisor and kept me updated on progress throughout my entire service! More

by scwade88
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Franco
Jul 31, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+ with Franco!

July 30, 2025

Cristian the Sales person that helped me was great. The 1st person said he was helping then was seen 5 mins later helping another couple. We had to ask for help and. Christian stepped up. He helped us More

by COOKRICHARDT
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Recommend Dealer
Yes
Employees Worked With
Christian Melo
Jul 31, 2025 -

City KIA of Greater Orlando responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Cristian will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new vehicle and if there is anything else- City Kia can do for you please be sure to let us know! Thank you for your recommendation!

July 30, 2025

Excelente y la atencion del staff fue increible, menos del tiempo que esperaba, todo bien. More

by Jesusxtra
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

City KIA of Greater Orlando responded

Jesus, ¡Gracias por su amable reseña! Nos alegra saber que nuestros clientes están 100% satisfechos con el servicio que recibieron.

July 30, 2025

It was ok and the waiting room is ok to, the time waiting a little long. More

by kiara.santiago
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 31, 2025 -

City KIA of Greater Orlando responded

Kiara, Thank you for sharing your experience with us. We are pleased to hear that your vehicle experience with us was so pleasant with our entire team. We look forward to seeing you again in the future.

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