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City Limits Nissan

Austin, TX

4.5
624 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 624 reviews

May 28, 2025

Kendra was very attentive and polite and took care of my issues. It was a quick and smooth experience. More

by kconn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

City Limits Nissan responded

We are happy to hear you were well taken care of during your recent service visit and we hope to provide you with many more happy miles! Let us know if there's anything else we can do for you, and have a great weekend! Thank you, Jason Laguna General Manager

May 30, 2025 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Outstanding dealership of Nissan, great customer service, excellent team, I would recommend everyone to go shop for your next vehicle there at your dealership, thank you More

by RANRICKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2025

I engaged with this dealership regarding a newly listed used vehicle. Despite consistent communication over five days, they delayed the inspection and, upon realizing their underpricing, added optional ite More

by Mbro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cindy Bueno
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

City Limits Nissan responded

Hi Marcus Braud, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 444-1400 when you have a chance. Thank you, and we look forward to hearing from you.

May 27, 2025

Kendra was excellent getting us in for an oil change. She's friendly and knowledgeable. We had to wait longer than expected to check out because of how many other people were checking in. This doesn't se More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your review, we will use this feedback to refine our efforts going forward. If you need anything at all, please don't hesitate to reach out and we'd be happy to help! Thank you, Jason Laguna General Manager

May 26, 2025

I always get excellent service here. Thanks for everything you do. See you next time. More

by ANNPHIPPS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great service visit, thank you for providing us with a review and for the opportunity to earn your business! If you need anything at all please don't hesitate to contact us! Thank you, Jason Laguna General Manager

May 26, 2025

Prices were good enough to make a road trip to Austin. Madison was easy to work with !! More

by weldcraft115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with the team, and appreciate you taking the time out of your day to tell us about it! Congratulations on your new car, welcome to the City Limits Nissan family, and have a great week! Thank you, Jason Laguna General Manager

May 26, 2025

This was the best car buying experience I have ever had! Throughout the entire process, with Jesus Aguilar (Sales), Oswoldo Ramirez (Finance), and in getting the opportunity to talk to Jason Laguna (GM), th More

by Brandon@Lawshe.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Laguna
May 26, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review regarding your sales experience, we're happy to have the opportunity to earn your business and excited to welcome you to the City Limits Nissan family! Here's to many more happy miles! Thank you, Jason Laguna General Manager

May 25, 2025

Gave daughter a timeline to complete headlight repair. At the end of that timeline is when she was notified that the parts were not onsite and had to be ordered. She had paid before being notified the se More

by G_RINGERFREEDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear that we were unable to complete your repair at the time of your appointment. If you are willing to provide us with additional information, we would like the opportunity to turn your experience around! Please reach out at 512-444-1400 at your convenience so that we might work towards a resolution with you. Thanks again for your feedback, and we hope to hear from you soon! Thank you, Jason Laguna General Manager

May 25, 2025

Service was awful, the service manager was non-responsive (until they finally switched service managers), everything took far longer than anticipated, and not only was the car FILTHY when we picked it up, th More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear your experience with us was not up to the standards we set for ourselves and would like more information about your visit if you are willing. I am unable to locate a profile for you but we can be reached at 512-444-1400 at your convenience. Thank you and have a great week. Jason Laguna General Manager

May 23, 2025

Great Service! Jay and Daniel exceed the expectations of customer service. They kept me informed on the progress of my vehicle. The cost of my services needed wa More

by ELISA.RODRIGUEZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time to tell us about your recent Service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

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