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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 871 reviews

January 19, 2025

I had wheel and tire protection purchased as part of my lease, but i was mislead by the people saying i dont and made me paid the entire amount. So bad! More

by Harsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd, Jayden Scott, Eric Hernandez
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Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we appreciate it and are looking into this information presently. Please reach out to us at 512-444-1400 at your convenience so that we might get some additional information and work towards a resolution! Thank you, Jason Laguna General Manager

January 19, 2025

The process was so simple and easy. Everyone at City Limits Nissan was so nice and helpful. More

by LOGAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Downey
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Jan 20, 2025 -

City Limits Nissan responded

We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

January 19, 2025

Andrew is a terrific service advisor with excellent professionalism, communication and compassion. Highly recommend! He was great to work with during some difficult challenges More

by katie_carothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
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Jan 20, 2025 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with us, and will be sure to pass your comments along to the team! Thank you for taking the time out of your day to leave us a review, we hope you stay warm and have a great week! Thank you, Jason Laguna General Manager

January 18, 2025

Prompt. Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash. More

by MCGRAW.MAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your visit, we appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please reach out at 512-444-1400 as we are always happy to help. Have a great weekend! Thank you, Jason Laguna General Manager

January 18, 2025

Didn’t worry about anything when my car was being serviced. Service was very good, also quick More

by MAMODLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
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Jan 18, 2025 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate your feedback and the opportunity to earn your business! Thanks again, and have a great weekend! Jason Laguna General Manager

January 18, 2025

Madison was amazing! Very polite, knowledgeable and kind. Thank you for going the extra mile! More

by sndrardgz1945
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Smith
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Jan 18, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your review, I am glad to hear that you had a great visit with us and we're excited to welcome you to the City Limits Nissan family! Please reach out if you need us, and have a great weekend! Thank you, Jason Laguna General Manager

January 17, 2025

I had light under my car they were unplugged and by the time I notice they got damaged. I'm never going back their again! More

by ANDY.ESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
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Jan 17, 2025 -

City Limits Nissan responded

I am so sorry to hear that you did not have a good visit with us, our goal is to go above and beyond for each guest every time and falling short of that is disappointing. We will review this information and get back to you as soon as possible. Thank you again for bringing this to our attention and have a great day. Jason Laguna General Manager

January 17, 2025

Great. Patient dealer and helped explained what was needed with my car. Very friendly experience. More

by abcruz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Jan 17, 2025 -

City Limits Nissan responded

I am happy to hear the Service team took good care of you during your recent visit, and we look forward to your next visit! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 17, 2025

Andrew buzzard was a great help, and provided a lot of support and explanation of the issues with the car. On the other side, the mechanic or technical team couldn’t resolve the issue and every time they More

by Patricia_romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
Report | Print
Jan 17, 2025 -

City Limits Nissan responded

I am sorry to hear that your visit with our Service team was not a more positive one. We are reviewing your feedback and will be in touch with you soon to see how we might resolve your issue. If you would like to provide any additional information in the meantime, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 17, 2025

Awesome service and really appreciated the service that Clayton and the team provided to us. More

by info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
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Jan 17, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with the Sales team, we are excited to welcome you to the City Limits Nissan family and are always available should you have any questions! Thanks so much and have a great weekend! Thank you, Jason Laguna General Manager

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