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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
870 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 870 reviews

January 15, 2025

Clayton was patient and helpful. The team was overall very kind. I was happy with my purchase. More

by blakemarshall1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
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Jan 15, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and are excited to welcome you to the City Limits Nissan family! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 15, 2025

Brought car in after there was damage to a tire guard at 11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended ser More

by tiffkbish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
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Jan 15, 2025 -

City Limits Nissan responded

Thank you for your feedback and for bringing this to our attention. I am sorry to hear that your visit with us was less than satisfactory, we are reviewing this and will reach out to you shortly. If you'd like to provide additional information in the meantime, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 14, 2025

Good dealership quick and easy purchase from them. still waiting on my rubber mats that they promised. More

by rubengalindo514
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Prieto, Rick Abbassi
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Jan 14, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate it and are grateful for the opportunity to earn your business! I followed up with the Parts and Service team, your mats have been ordered and we will contact you as soon as they are in. Please reach out if you have any additional questions at 512-444-1400 and we'd be happy to help. Thanks again and have a great week! Jason Laguna General Manager

January 13, 2025

Kendra did an amazing job providing service for us! Shout out to Maynor for service! More

by updikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
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Jan 13, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we look forward to providing you with many more happy miles and hope you have a fantastic week! Thank you, Jason Laguna General Manager

January 13, 2025

Excelente servicio, excelente el trato con el personal, muy buen trabajo, todo excelente, estuvo a tiempo! More

by JACALA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Jan 14, 2025 -

City Limits Nissan responded

Gracias por su resena, lo apreciamos y esperamos volver a trabajar con usted pronto! Gracias, Jason Laguna General Manager

January 13, 2025

Jay was very helpful and informative about what was going on with my car! He talked me through everything and gave me time to think over what I wanted to approve. Very friendly and great customer service! More

by BARTLETT.JAZMINE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

City Limits Nissan responded

I am glad to hear you had a good visit with our Service team, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Jason Laguna General Manager

January 13, 2025

A great experience. Everyone was very helpful and made the car buying process very easy. Chuy was real and personable and communicated every step of the process very wel More

by Jeremy A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Estrella Vitales
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Jan 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with this feedback, we are excited to welcome you to the City Limits Nissan family and hope to see you again soon! Thank you, Jason Laguna General Manager

January 12, 2025

The thing I like most is the customer service. I’ve had the same advisor multiple times and I really enjoy working with him! More

by LAUREN MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

City Limits Nissan responded

I am so glad to hear that you are well taken care of during your visits, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager

Jan 14, 2025 -

City Limits Nissan responded

Hello Lauren, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2025

Great job. Kendra was wonderful to work with. Nissan took care of me really well as always. More

by NESSADUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul, Andrew "Buzz" Buzzerd, Kendra Downey
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Jan 11, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and I'll be sure to pass your comments along to the team! Have a great weekend! Thank you, Jason Laguna General Manager

Jan 13, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

The job was done professionally. Th e Service Department was concerned and kept me apprised as the job analysis was proceeding and subsequently as the car was being repaired .Definit More

by SHEICHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Report | Print
Jan 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to provide us with your review, we appreciate you and I'll be sure to pass your comments along to the team! If you don't mind, would you please correct your star rating? It appears you may have accidentally selected 1 star by mistake, but if there is in fact an issue we would love the opportunity to resolve it with you! Please reach out at your convenience to 512-444-1400 if you have any questions or concerns and we would be more than happy to address them! Thank you, Jason Laguna General Manager

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