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City Limits Nissan

Austin, TX

4.6
810 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 810 reviews

November 22, 2024

as usual, service was great. I was sorry to not see Daniel, who has been very helpful to me for about 15 years now, but I am sure his vacation is being delightful. Buzz helped More

by KATESINGS4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Nov 23, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to provide us with your thoughtful review, we appreciate you and look forward to your next visit with us! If you need anything at all, please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

November 22, 2024

The experience in Finance was horrible. He was hard to understand. No eye contact, he was humongous to himself the entire time. We had to wait way to long. We had the car less than two w More

by schoenkayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your recent visit. I appreciate your honest review. We set a high standard for ourselves, so it is disappointing to hear that your experience with us was not a positive one. I will look into this with the team and we will reach out to you soon. In the meantime, if you would like to provide us with any additional information please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 21, 2024

Fantastic service. Was greeted promptly when I arrived and was offered drinks and snacks as I waited for my oil change and tire rotation. Great experience over all and More

by johnnyz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey McClard, Oswaldo Ramirez, Andrew "Buzz" Buzzerd, Jayden Scott, Joe Oswald, Caitlyn Stox
Nov 21, 2024 -

City Limits Nissan responded

Thank you for such kind words, I will be sure to pass them along to the team and we look forward to your next visit with us! Here's to many more happy miles! Thank you, Jason Laguna General Manager

Nov 22, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 20, 2024

Saul was quick to explain the fix I required and kept me informed about the process throughout my short wait! More

by sydney.bellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Nov 21, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

I take my vehicle for an oil change and inspection when it is time to take it in… always courteous and polite personnel…. More

by doram654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela, Andrew "Buzz" Buzzerd, Jayden Scott
Nov 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I will be sure to pass them along to the team and we hope to see you again soon! If you need anything at all, we're always happy to help! Thank you, Jason Laguna General Manager

November 18, 2024

The individual who assisted me was helpful and professional. Clean and accommodating environment. Thank you for your service More

by PEACELOVEJOYANDCHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Nov 18, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I'll be sure to pass your comments along to the Service team and we look forward to providing you with many more happy miles! If you need anything, we are always happy to help so please don't hesitate to reach out. Thanks again and have a great week! Jason Laguna General Manager

November 17, 2024

10 minutes after I picked up my car I had a malfunction warning pop up... More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

City Limits Nissan responded

I am sorry to hear that you did not have the best visit with our Service department, if you would like to provide additional feedback please reach out to us at 512-444-1400 at your convenience. We would love the opportunity to correct any issues, and to use this information as a training tool for our team. Thank you and have a great week! Jason Laguna General Manager

Nov 19, 2024 -

City Limits Nissan responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.

November 17, 2024

Ruben was great and knowledgeable making the whole experience easy. I left feeling like I made the right decision for my needs More

by ALVAREZF95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Ramirez
Nov 18, 2024 -

City Limits Nissan responded

Thank you for your review, we appreciate that you took the time to tell us about your visit and we look forward to the next one! Please reach out if you need anything at all, and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

Nov 19, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

I am 76 years old. When I discovered that I had purchased an aftermarket lifetime warrantee for an extra 2,000 dollars I tried to have the warrantee cancelled.. but was More

by Pmel2
Recommend Dealer
No
Employees Worked With
Rick Abbassi
Nov 16, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great visit with us, we aim to provide a transparent and honest experience with every guest and it's disappointing that you did not find that to be the case. We will look into this and reach out to you soon, your satisfaction is our top priority. In the meantime, if you would like to provide additional feedback, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 16, 2024

service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Laguna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heredia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos, Saul Vela, Jayden Scott, Cree Shumaker
Nov 16, 2024 -

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

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