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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
669 Reviews
We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. We want you to feel our passion to serve our customers with the greatest of care, our passion for community involvement, and our passion for supporting & mentoring the next generation. Our friendly team has great character, our processes are efficient, our service department is spotless, and our building is amazing! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way you want to be treated. We want to serve you and your family... for life!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 669 reviews

September 25, 2024

I went in for an oil change and state inspection. Took care of everyhting. Very professional and service focused. More

by SUEBLIVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

City Limits Nissan responded

Thank you for leaving us your feedback, it is greatly appreciated! We look forward to your next visit with us and hope you have a fantastic weekend. Thank you, Luis Acosta General Manager

Sep 29, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Daniel was great. It was a refreshing experience actually. People that care and know what they are doing. He suggested a wheel cap and offered details on a maintena More

by sarahatx79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave a review about your recent Service visit, I'll be sure to pass your comments along and we hope to see you again soon! Thank you, Luis Acosta General Manager

Sep 29, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

My experience with the sales staff was good and I am happy with the vehicle I bought . However , the finance department did not give me the credit for one of the vehicles I traded in and I ended up payi More

by DRDTURNER04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey McClard
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Sep 24, 2024 -

City Limits Nissan responded

Thank you so much for leaving us a review, and for your feedback! It appears there is some confusion about your trade in vehicles, you decided to only trade one vehicle in with us and to sell the other privately which is why you were only given credit for one. We were, however, able to give you more for that trade than we initially thought. That is why the price we agreed upon initially ended up changing. If you'd like to contact us at 512-444-1400 we'd be happy to go over everything with you more thoroughly. We look forward to hearing from you, and hope you have a great week! Thank you, Luis Acosta General Manager

September 24, 2024

Very friendly, some free snacks, faster than before. .. better service for appointments, very good on that point More

by DULCERODRIGUEZ83_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

September 24, 2024

Fast service had oil change and tires rotated. I need to be somewhere for an appointment and Tyler got it done. More

by ALICIATAVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave feedback about your recent Service visit, I am so glad we got you taken care of in a timely manner and will be sure to pass your comments along to the team! Have a great week, and we look forward to your next visit with us! Thank you, Luis Acosta General Manager

September 24, 2024

The service bay entrance/exit is being updated and slightly confusing at this time. Overall the service was excellent, Jay Carlos did a great job of keeping me updated. The refrigerator with water was More

by KBTEMPLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we genuinely appreciate it. Our service bay upgrades should be completed today or tomorrow, so your next visit will not be so confusing! I'll also make sure we do a better job of refilling the water, and appreciate you bringing that to our attention. Thanks again for your feedback, we hope to see you again soon! Thank you, Luis Acosta General Manager

September 23, 2024

Thank you so much, everyone was nice and service was great. Look forward to return for next oil change and rotation More

by DVALLEJO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Sep 23, 2024 -

City Limits Nissan responded

We genuinely appreciate your business and that you took the time to leave a review, if you need anything at all please reach out and have a fantastic week! Thank you, Luis Acosta General Manager

September 23, 2024

Jayden was absolutely wonderful and provided a great service. Taylor is always incredibly helpful. Daniel is my guy who have been helping me over 10 years. I trust him so much. Wonderful crews and best More

by MUDDYSYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Jayden Scott
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Sep 24, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great Service visit with us, we look forward to continuing to provide you with truly exceptional service for many more years! Thank you and have a great week! Luis Acosta General Manager

Sep 29, 2024 -

City Limits Nissan responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. We hope you have a great day!

September 23, 2024

The wait was longer than I expected, but the place was packed with cars being serviced and everyone was moving pretty fast. The wait area was clean and comfortable. I enjoyed good coffee during the wait a More

by OBIE1MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dd
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review! I am so glad to hear the Service team took good care of you, please let us know if you need anything at all and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 22, 2024

Alan is a very kind person, everyone treated me excellently but above all I recommend Alan More

by dm2099691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Del Rio
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Sep 23, 2024 -

City Limits Nissan responded

I will be sure to pass your comments along to the team, and appreciate you taking the time to let us know about your experience! Thank you, and have a great week! Thank you, Luis Acosta General Manager

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