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City Limits Nissan

Austin, TX

4.5
584 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 584 reviews

July 24, 2024

They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces More

by KALIVIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Dehoyos
Jul 25, 2024 -

City Limits Nissan responded

I'm sorry to hear your recent visit was anything less than truly exceptional, and appreciate you taking the time to let us know how we can improve. We strive to provide top notch service to every guest, and your feedback is invaluable to us. Thank you again, and we hope to see you soon. Luis Acosta General Manager

July 23, 2024

Customer service was excellent but your prices on services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for More

by PRICAN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Jul 25, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent Service visit. We appreciate your feedback, and hope we are able to be of service to you again in the future. Have a great weekend! Thank you, Luis Acosta General Manager

July 23, 2024

Ruben and Sergio were wonderful and polite they helped me get into a great dependable vehicle and even worked with me and got me a GREAT deal on my car. Would absolutely be coming here again when it's time f More

by Vanessa Miranda 98
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez, Sergio Dehoyos
Jul 25, 2024 -

City Limits Nissan responded

I'm so glad you found the team here at City Limits Nissan to be supportive and kind, and I will be sure to pass your comments along. We look forward to seeing you again soon, don't hesitate to reach out if you need anything at all! Thank you, Luis Acosta General Manager

July 22, 2024

Average service experience for a dealership service dept. I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for More

by phil.r.germann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos, Sergio Dehoyos
Jul 22, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a thorough review of your visit. We will use this information to refine our processes to ensure your future visits are truly exceptional! We try to provide the multi-point inspection in video format for every guest, so I will be sure to follow up with the team on that as well. Thank you again for your informative review, and we hope to see you again soon! Luis Acosta General Manager

July 22, 2024

Friendly staff, timely service, great experience. Would definitely recommend to friends and family. Thanks City Limits!!! More

by RENEEARR75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Jul 22, 2024 -

City Limits Nissan responded

I genuinely appreciate that you took the time to let us know how we did, and will be sure to pass your kind comments along to the Service team. Thank you so much, we look forward to your next visit! Luis Acosta General Manager

July 21, 2024

Excelente atención por parte del Sr. Joseph Oswaldo , muy atento desde que te recibe explicando paso por paso el trabajo realizado, también la sra Adriana Garcia muy amable ofreciendo c More

by Elena Vitales
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joseph Oswald
Jul 22, 2024 -

City Limits Nissan responded

Muchas gracias por informarnos de su visita. Apreciamos sus amables palabras y esperamos verlo pronto nuevamente! Qué tengas un buen día! Gracias, Luis Acosta General Manager

July 21, 2024

The customer service was outstanding. They were courteous and professional in every aspect of the transaction. Fefe is simply the best. More

by scott.sinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afnan Yamhour (5-star)
Jul 22, 2024 -

City Limits Nissan responded

Hi Scott, I'm so glad to hear you had a great experience with us and will be sure to pass your comments along to the team. Thank you for letting us know how we did, have a great week and welcome to the City Limits Nissan family! Luis Acosta General Manager

July 21, 2024

Sales associate Steve Richards was very helpful in giving me a good deal thank you. More

by rodriguezsandy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for leaving us information about your recent visit. We use all feedback to refine our processes and ensure a great visit for every guest, every time. Thanks again and have a great week! Luis Acosta General Manager

July 21, 2024

They were great, very supportive, the place is super cool and clean they helped me with all of my questions. More

by JALFREDO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Jul 22, 2024 -

City Limits Nissan responded

I'm happy to hear you found the team to be supportive, we work hard to ensure each guest has a truly exceptional experience with us! Please don't hesitate to reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

July 21, 2024

service was good but vehicle was ready and just sitting there i had to go ask why i wasnt i called for my vehicle. More

by lgarcia5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
Jul 22, 2024 -

City Limits Nissan responded

Thank you very much for this valuable feedback. We will follow up with the team to refine our processes and ensure this doesn't happen again. Please reach out if you need anything at all, we look forward to seeing you soon! Thank you, Luis Acosta General Manager

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