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City Volkswagen of Chicago
Chicago, IL
3,798 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,798 reviews
July 18, 2023
Amazing customer service , very welcoming, helpful, friendly staff. Had the best sales consultant who guided me thru every step of the car buying process. friendly staff. Had the best sales consultant who guided me thru every step of the car buying process. More
by Kathy
Employees Worked With
John Gordon, Charles Diaz
July 18, 2023
He was really nice, and focused primarily on closing a deal, has a cool personality and is really patient with you as a customer, seems eager to work and that he loves his job. I was really nervous to but deal, has a cool personality and is really patient with you as a customer, seems eager to work and that he loves his job. I was really nervous to but a car but he helped ease some of the anxiety which ultimately led to me getting my first car. More
by lamareonpope15
Employees Worked With
John Gordon, Alex Sery
July 18, 2023
My husband and I entered the Volkswagen dealership to trade in our car. We felt welcomed and the atmosphere is incredible. Lazaro who reached out to us to make a deal for our trade in was outstanding wit trade in our car. We felt welcomed and the atmosphere is incredible. Lazaro who reached out to us to make a deal for our trade in was outstanding with his approach. He insured we got the best deal possible and which we did! Definitely recommend Lazaro. Then we met Ray Cotto who is very knowledgeable with his inventory and he made sure that we felt comfortable throughout the process. Ray went above and beyond for my husband and I and fought for the best deal possible. Also John manager made the deal happen and left us satisfied with the purchase we made today. More
by Nick G
July 17, 2023
I just want to thank Ray Cotto and Clemente for giving me the best car buying experience I’ve ever had. If you’re looking for a new vehicle I highly recommend these two. Thanks again the best car buying experience I’ve ever had. If you’re looking for a new vehicle I highly recommend these two. Thanks again More
by thooper7954
July 17, 2023
Manny, made sure we were well taken care of worked out any issues and answered any questions we had he made the car buying experience enjoyable if I do say so myself will definitely be back to see manny w any issues and answered any questions we had he made the car buying experience enjoyable if I do say so myself will definitely be back to see manny with any of my future car purchasing needs. More
by Chicago native
Employees Worked With
Manny
July 17, 2023
Manny was so helpful with assisting us in helping our son get his very first car! We thank him so much for his expertise and will be referring our family and friends to City VW of Chicago. Big thanks also get his very first car! We thank him so much for his expertise and will be referring our family and friends to City VW of Chicago. Big thanks also to Jeff for bringing the deal together! More
by Dim sum
Employees Worked With
Manny
July 15, 2023
Let say I love my GLI I traded but I now love very much my VW Arteon.Ray y Clemente are very good. my VW Arteon.Ray y Clemente are very good. More
by juanigrimaldo24juan i
