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City Volkswagen of Chicago

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City Volkswagen of Chicago | Page 124

Name: City Volkswagen of Chicago
Address: 5330 W. Irving Park Road, Chicago, IL, 60641, US
Telephone: (773) 794-7800
Rating: 5

5.0

3,936 Reviews

5330 W. Irving Park Road, Chicago, Illinois 60641

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Sales: (773) 794-7800

Service: (773) 794-7800

Parts: (773) 794-7800

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Today:Open today 9:00 AM - 8:00 PM Open Now

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City Volkswagen of Chicago

Chicago, IL

Overview

Employees

Reviews

Vehicles

5.0

3,936 Reviews

When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The ...

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Today:Open today 9:00 AM - 8:00 PM Open Now

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5330 W. Irving Park Road

Chicago, IL

60641

Directions

5.0

3,936 Reviews

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View 13 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 8:00 PM Open Now

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Overview Employees Reviews (3,936) Inventory (250)

Sales/Showroom

Monday 9:00 AM - 8:00 PM

Tuesday 9:00 AM - 8:00 PM

Wednesday 9:00 AM - 8:00 PM

Thursday 9:00 AM - 8:00 PM

Friday 9:00 AM - 8:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

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Sales: (773) 794-7800

Service: (773) 794-7800

Parts: (773) 794-7800

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Ray Cotto

Sales Consultant

5.0

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September 18, 2025

Ray was amazingly helpful. Really went above and beyond to answer all my questions and close the deal. ... Ray was amazingly helpful. Really went above and beyond to answer all my questions and close the deal. Read More Read Less

September 16, 2025

Ray and Brian worked out the deal I was looking for. I wasn't pressured to make a decision; I felt comfortable with the whole experience. Th ... Ray and Brian worked out the deal I was looking for. I wasn't pressured to make a decision; I felt comfortable with the whole experience. They answered all my questions and concerns. Read More Read Less

September 15, 2025

I walked into VW on Irving park, Chicago, with my mind set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, resear ... I walked into VW on Irving park, Chicago, with my mind set on wanting a 3rd row. Mostly the Tiguan. However after much consideration, research, test drives and much help from Ray, I Decided on an atlas instead. Ray went above and beyond with test driving all the vehicles necessary, making sure I get accepted, but more importantly he wanted me to drive out loving the vehicle, and he did just that. So I want to give this 5 star review to Ray Cotto for making this a great experience. Thank you a million and one times. Read More Read Less

Alex Rocha

Salesperson

5.0

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September 13, 2025

Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. ... Alex Rocha is the man at this dealership. Everything went smooth. Sales manager Clemente is also awesome. Read More Read Less

September 13, 2025

Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy an ... Alex was great to work with. Explained absolutely everything, got a good price for my trade-in car and was overall very happy with my buy and the atmosphere of the place. Read More Read Less

September 12, 2025

Great help with my ID4 through the deal and execution. Appreciated through and through. Highly Recommend ... Great help with my ID4 through the deal and execution. Appreciated through and through. Highly Recommend Read More Read Less

Maria Ghiran

Sales Consultant

5.0

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September 18, 2025

Got the best service from Maria and Juan. Walked in to browse cars ended up buying and the experience was very pleasant. Thank you! ... Got the best service from Maria and Juan. Walked in to browse cars ended up buying and the experience was very pleasant. Thank you! Read More Read Less

September 18, 2025

Ms.Maria ghiran was so helpful and kind and helped me thru every step of the process and I finally got the vehicle that my wife wanted so ba ... Ms.Maria ghiran was so helpful and kind and helped me thru every step of the process and I finally got the vehicle that my wife wanted so bad so again I thank you ms.Maria Read More Read Less

September 18, 2025

The service I had was amazing, Maria was an awesome salesperson and I would recommend her to anyone looking for great quality service. ... The service I had was amazing, Maria was an awesome salesperson and I would recommend her to anyone looking for great quality service. Read More Read Less

Brandon Rosenow

Salesperson

5.0

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September 12, 2025

I can’t thank Brandon Rosenow enough for the way he helped us. My daughter had just lost her car in a wreck, and the stress of finding somet ... I can’t thank Brandon Rosenow enough for the way he helped us. My daughter had just lost her car in a wreck, and the stress of finding something safe and reliable for her was overwhelming. Brandon took all that pressure off our shoulders. He listened carefully to what we needed, made sure every option fit our budget and safety concerns, and never once made us feel rushed or pressured. He went above and beyond to make the process smooth and reassuring, turning what could have been a stressful situation into a positive experience. Thanks to Brandon, my daughter is back on the road with a car she loves and I have complete peace of mind knowing she’s in something dependable. If you want someone who treats you like family and truly cares, Brandon is the person to see. Read More Read Less

September 12, 2025

Brandon Rosenow made my buying process easy and straightforward. I’ve never had such a smooth process and I got the best car to replace the ... Brandon Rosenow made my buying process easy and straightforward. I’ve never had such a smooth process and I got the best car to replace the one I lost. Thank you so much Read More Read Less

September 03, 2025

Brandon Rosenow made the whole experience easy from start to finish. He was friendly, knowledgeable and genuinely wanted to make sure I had ... Brandon Rosenow made the whole experience easy from start to finish. He was friendly, knowledgeable and genuinely wanted to make sure I had a great experience! Would highly recommend to anybody looking for a new VW!! Read More Read Less

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July 29, 2023

SALES VISIT - USED

Had the opportunity to talk to Ray Cotto regarding a purchase. AWESOME personality and an salesman!!! Went above and beyond to get us into a new car!!! Would recommend Ray for anyone looking to make purchase. AWESOME personality and an salesman!!! Went above and beyond to get us into a new car!!! Would recommend Ray for anyone looking to make a future purchase. More

by Josephpap

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Ray Cotto

5.0

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July 28, 2023

SALES VISIT - NEW

Daniel was excellent to work with. He was very informative and he got me in and out in a timely manner. I would definitely refer him and the dealership to my friends and family. He was very informative and he got me in and out in a timely manner. I would definitely refer him and the dealership to my friends and family. More

by miondra

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Recommend Dealer

Yes

Employees Worked With

Clemente Garibay

5.0

Other Employees : Jennifer Stewart, Daniel Fernandez

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July 28, 2023

SALES VISIT - NEW

Luis was great! Helpful, courteous and understanding. He made the purchasing process a breeze. He took extra time explaining the details and operation of my first Helpful, courteous and understanding. He made the purchasing process a breeze. He took extra time explaining the details and operation of my first electric vehicle. I highly recommend Luis for your next Volkswagen purchase! More

by John L

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Recommend Dealer

Yes

Employees Worked With

Luis Gonzalez

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July 28, 2023

SALES VISIT - USED

Okay I am really satisfied with my Arteon purchase. They gave me the best deal possible. Ray Cotto was great. They gave me the best deal possible. Ray Cotto was great. More

by Tony1569

Recommend Dealer

Yes

Employees Worked With

Ray Cotto

5.0

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July 26, 2023

SALES VISIT - NEW

Charles was very professional and helpful explaining the features of the ID4 we were considering. This was our first purchase of an EV so we were full of questions. Charles was very knowledgeable of the I features of the ID4 we were considering. This was our first purchase of an EV so we were full of questions. Charles was very knowledgeable of the ID4 and all it has to offer. Thanks for helping us purchase a phenomenal new VW - our fourth one! More

by Dan Ingram

Recommend Dealer

Yes

Employees Worked With

John Gordon, Charles Diaz

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July 26, 2023

SALES VISIT - USED

I bought a Audi 5 years ago from Ray Cotto and was so satisfied with my service i returned to purchase my next car.A honda Accord.Ray and the City VW team were fantastic. satisfied with my service i returned to purchase my next car.A honda Accord.Ray and the City VW team were fantastic. More

by camacho270

Recommend Dealer

Yes

Employees Worked With

Ray Cotto

5.0

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July 25, 2023

SALES VISIT - NEW

Manny was great at showing us how the Atlas would benefit our growing family, and was a pleasure to work with our growing family, and was a pleasure to work with More

by corygriff8

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Recommend Dealer

Yes

Employees Worked With

Manny Reyes

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July 25, 2023

SALES VISIT - NEW

Painless, easy, and efficient. Not at all what I expected and am extremely happy. Highest recommendations Not at all what I expected and am extremely happy. Highest recommendations More

by Clayton

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Daniel Fernandez

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July 25, 2023

SALES VISIT - NEW

Alex was great at relaying the best available deals and timing to help us with our new purchase. timing to help us with our new purchase. More

by corygriff8

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Alex Sery

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July 24, 2023

SALES VISIT - NEW

Very professional and have a lot of knowledge of the cars great helpful and made me feel comfortable great helpful and made me feel comfortable More

by vreynel04

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Scott Gates

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City Volkswagen of Chicago | Page 124

City Volkswagen of Chicago Awards Awards

City Volkswagen of Chicago Hours Hours

Ray Cotto

Alex Rocha

Maria Ghiran

Brandon Rosenow

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