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City Volkswagen of Chicago
Chicago, IL
3,789 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,789 reviews
March 29, 2023
This is the third time I’ve purchased a car from this dealership and I must say that it is by far the best experience I’ve had. From the moment I walked in Daniel greeted me and was very knowledgeable re dealership and I must say that it is by far the best experience I’ve had. From the moment I walked in Daniel greeted me and was very knowledgeable regarding inventory and what I was looking for. A week later I’m signing paperwork for me new Jetta. Luis was amazing in finalizing the sale, going through the numbers, explaining the features on my new car, and ultimately guiding me from beginning to end of the buying process. I highly recommend this dealership and can say that the sales associates are amazing and so professional. More
by clanuza
Employees Worked With
Luis Gonzalez, Diego Fernandez, Daniel Fernandez
March 29, 2023
I worked with Laura Torres a sales rep at City volks wagon who was a pleasure to work with. Very informative, patient. She made it a great experience for both me and my wife wagon who was a pleasure to work with. Very informative, patient. She made it a great experience for both me and my wife More
by erodz
March 27, 2023
We drove 225 miles. Best buying experience ever. Charles Diaz was extraordinary helpful. Got exactly what was looking for. Best buying experience ever. Charles Diaz was extraordinary helpful. Got exactly what was looking for. More
by travisgause1968
March 26, 2023
Charles made the entire car buying process quick and enjoyable. Was able to bring the price to exactly what I was looking for. Very happy with the purchase and Charles!! enjoyable. Was able to bring the price to exactly what I was looking for. Very happy with the purchase and Charles!! More
by Ashley Brosman
Employees Worked With
Charles Diaz
March 25, 2023
Everyone at Volkswagen is as beyond amazing! Scott couldn’t have done a better job at making me feel welcomed and confident in my purchase. I wasn’t even expecting to leave out with a car today. Scott couldn’t have done a better job at making me feel welcomed and confident in my purchase. I wasn’t even expecting to leave out with a car today. Thanks so much for being so great at what you do! More
by Oshimacarla
Employees Worked With
John Gordon, Scott Gates
March 25, 2023
Great experience. I would recommend then to my friends and family. I come from a family of VW owners. Bring back the Karman Ghia I would recommend then to my friends and family. I come from a family of VW owners. Bring back the Karman Ghia More
by mdmuomo
Employees Worked With
Charles Diaz
