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City Volkswagen of Chicago
Chicago, IL
3,793 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,793 reviews
March 25, 2023
Great experience. I would recommend then to my friends and family. I come from a family of VW owners. Bring back the Karman Ghia I would recommend then to my friends and family. I come from a family of VW owners. Bring back the Karman Ghia More
by mdmuomo
Employees Worked With
Charles Diaz
March 25, 2023
Everyone at Volkswagen is as beyond amazing! Scott couldn’t have done a better job at making me feel welcomed and confident in my purchase. I wasn’t even expecting to leave out with a car today. Scott couldn’t have done a better job at making me feel welcomed and confident in my purchase. I wasn’t even expecting to leave out with a car today. Thanks so much for being so great at what you do! More
by Oshimacarla
Employees Worked With
John Gordon, Scott Gates
March 23, 2023
Alex was great. He asked some good questions at the start to determine my needs and was able to direct me to models that fit my needs and also within my budget. Very He asked some good questions at the start to determine my needs and was able to direct me to models that fit my needs and also within my budget. Very patient and worked with his manager to make a deal I couldn’t pass up. More
by Caleb
Employees Worked With
Erick Schneuker, Alex Sery
March 21, 2023
We bought a 2023 ID4 from Luis Gonzalez. Waited 10-mos for it but it was ultimately a great experience. So much to learn on the car and Louis couldn't have been more patient! Highly recommen Waited 10-mos for it but it was ultimately a great experience. So much to learn on the car and Louis couldn't have been more patient! Highly recommend! More
by Christine
Employees Worked With
Luis Gonzalez
March 21, 2023
Friendly, funny personality, polite, extremely knowledgeable about the vehicle I’m buying and Volkswagen vehicles in general. I would definitely recommend both Alex and this dealership to friends knowledgeable about the vehicle I’m buying and Volkswagen vehicles in general. I would definitely recommend both Alex and this dealership to friends and family. More
by lizlesniewski
Employees Worked With
John Gordon, Alex Sery
March 20, 2023
The sales team is really great! Answered all of my questions clearly. It was easy! Answered all of my questions clearly. It was easy! More
by EWALSH4531
Employees Worked With
March 20, 2023
Daniel was very courteous and knowledgeable about the vehicles we inquired about. He made our purchasing process very easy and fast. Daniel made sure all of our needs were meet! His customer service was vehicles we inquired about. He made our purchasing process very easy and fast. Daniel made sure all of our needs were meet! His customer service was outstanding! More
by Charissa
Employees Worked With
John Gordon, Daniel Fernandez
