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City Volkswagen of Chicago
Chicago, IL
3,793 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,793 reviews
March 19, 2023
Volkswagen is next level service. Everyone in the place was pleasant, but Edgar was there for us every step of the way. He paid for our parking, he shared with me the history of VW, g Everyone in the place was pleasant, but Edgar was there for us every step of the way. He paid for our parking, he shared with me the history of VW, gave me every detail about the Taos, helped me set everything up so I wouldn’t have to figure it out on my own later, and offered to take a picture of us in front of the car. He even shared with us some personable facts about how VW City is a family oriented environment. Edgar was awesome. It came so easy, I’m almost certain that’s how he is with everyone. More
by MRogers
March 18, 2023
Charles was great. He had answers to every question I threw at him, and he made my buying experience quick and easy. Would highly recommend! He had answers to every question I threw at him, and he made my buying experience quick and easy. Would highly recommend! More
by Brian K
Employees Worked With
John Gordon, Charles Diaz
March 18, 2023
Nice place and friendly people and atmosphere. Mr. Scott was nice, helpful and professional in sale process. Recomend this dealership and the guy.Thank you. Mr. Scott was nice, helpful and professional in sale process. Recomend this dealership and the guy.Thank you. More
by Peter&Monica
Employees Worked With
Jennifer Stewart, Diego Fernandez, Scott Gates
March 18, 2023
I am beyond impressed! Danie Fernandez is professional, honest, knowledgeable, and personable. Best car buying experience ever! Danie Fernandez is professional, honest, knowledgeable, and personable. Best car buying experience ever! More
by moravecmichele
Employees Worked With
Daniel Fernandez
March 16, 2023
Very friendly, responsive to questions and helpful with the buying process. The website is better than other VW dealers in the area. the buying process. The website is better than other VW dealers in the area. More
by Teresa
March 14, 2023
Worked with Luis on trading in my old vehicle and working to get a new upgraded vehicle. Process was smooth, Luis knew the details of the vehicles and was able to assist throughout the process. to get a new upgraded vehicle. Process was smooth, Luis knew the details of the vehicles and was able to assist throughout the process. More
by m
Employees Worked With
Luis Gonzalez, Jennifer Stewart
