City Volkswagen of Chicago

Extremely helpful. Knowledgeable of vehicles. Friendly. Cordial. Eager to help. Great follow-up and communication. Knowledgeable of vehicles. Friendly. Cordial. Eager to help. Great follow-up and communication. More

Luis was really excellent. Walked us through the process really well, was friendly, patient, and thorough. Would strongly recommend him to others! Walked us through the process really well, was friendly, patient, and thorough. Would strongly recommend him to others! More

No hassles, no run arounds. Edgar was awesome. He was very patient and understanding. City vw have the biggest inventory. You will find your dream vw. Edgar was awesome. He was very patient and understanding. City vw have the biggest inventory. You will find your dream vw. More

Purchased a new 2023 VW from this dealership. Great car buying experience overall with knowledgeable staff and transparent fair pricing. Great car buying experience overall with knowledgeable staff and transparent fair pricing. More

Very fast, easy, and efficient. Daniel is the best! Got me in and out in record time. Daniel is the best! Got me in and out in record time. More

Loved the service we received from Alex! Staff was very helpful and willing to work with us. Had us in and out without any hassle. Would definitely recommend! Staff was very helpful and willing to work with us. Had us in and out without any hassle. Would definitely recommend! More

Edgar took us on our test drive with the Taos and Tiguan, where we bought the latter. He was informative and took into account all our concerns, such as crafting a driving route (on the fly) to best test how where we bought the latter. He was informative and took into account all our concerns, such as crafting a driving route (on the fly) to best test how well the vehicle absorbed bumps and potholes. John was the sales person who sold us the vehicle. I know that I wasn't the easiest customer that he ever had but he was patient and worked with me to get the deal done. We were there for hours and I was making him work for his money. I felt that by the end of the deal we both respected each other. Buying a car is always stressful, but I had a lot of fun with John. Luis helped us get further acclimated with the vehicle before we drove off with it. He made sure to educate us on all the Tiguan's features. He also answered any of our questions and helped us get the VW app set up, which would have been much more cumbersome without his help. Thanks everyone! More

Excellent customer service and excellent knowledge of vehicles. Really fun experience. Would recommend to everyone. vehicles. Really fun experience. Would recommend to everyone. More

This dealership was very straightforward and honest. No high pressure sales pitch. Top notch dealership!! Daniel was a class act. I dealt mostly online with Daniel and I've got to say it was one of the No high pressure sales pitch. Top notch dealership!! Daniel was a class act. I dealt mostly online with Daniel and I've got to say it was one of the easiest vehicle purchases I have ever made. If you are looking for a top notch sales rep I would recommend that you seek out Daniel. More

Alex was very informative and attentive to customers needs. Very good personality and great service. needs. Very good personality and great service. More