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City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,760 reviews
February 04, 2023
Excellent service form the moment I walked in. Charles was amazing as well as the rest of the team. Finally purchased my first electric car and second VW. Can’t go wrong always a pleasant experien Charles was amazing as well as the rest of the team. Finally purchased my first electric car and second VW. Can’t go wrong always a pleasant experience from service to sales! More
by Muntaser keswani
February 03, 2023
I contacted them over email for a specific vehicle. They were incredibly responsive and helpful. I would recommend this dealership again and again! They were incredibly responsive and helpful. I would recommend this dealership again and again! More
by z_flahave845
Employees Worked With
John Gordon, Charles Diaz, Alex Sery
February 02, 2023
Dealer responded to my online inquiry in minutes on a Sunday - salesman, Alex, followed up Monday morning with a text and an email. I was calling from 300 miles away but they treated me like I was next Sunday - salesman, Alex, followed up Monday morning with a text and an email. I was calling from 300 miles away but they treated me like I was next door. Everyone was friendly, responsive and helpful. I made the trip and left the same day with a great car at a fair price. Sales Manager, Diego, was friendly, thorough, but not high pressure. Well worth the trip! More
by DRCollins13
Employees Worked With
Diego Fernandez, Alex Sery
February 01, 2023
Had a very pleasant experience with Charles. Very friendly, knowledgeable, And professional. Made sure all of my questions were answered. Very friendly, knowledgeable, And professional. Made sure all of my questions were answered. More
by hedg3s
Employees Worked With
Dan Brasil, Erick Schneuker, Charles Diaz
February 01, 2023
Daniel was very helpful and patient enough to go over the entire process, answering all questions, following all the way though the vehicle delivery to ensure the best service entire process, answering all questions, following all the way though the vehicle delivery to ensure the best service More
by Suresh B
Employees Worked With
Daniel Fernandez
