Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,760 reviews
January 29, 2023
I had a wonderful experience working with Laura. She walked us through the whole process and made what seems like a dreadful process very smooth She walked us through the whole process and made what seems like a dreadful process very smooth More
by A Valenzuela
January 28, 2023
Charles was very helpful all the time, he assisted especially well when it came to fixing minor stuff with the car and driving the car to the dealership when I was busy for doing that. He had a great especially well when it came to fixing minor stuff with the car and driving the car to the dealership when I was busy for doing that. He had a great attitude and he deserves my recognition. Keep it up Charles! More
by Francisco
Employees Worked With
Charles Diaz
January 25, 2023
Luis was very straight forward and communicated well. He understood what we were looking for and executed it to the best of his ability. He is very friendly and made us feel comfortable enough to go thro He understood what we were looking for and executed it to the best of his ability. He is very friendly and made us feel comfortable enough to go through with purchasing. More
by Jeoneva
Employees Worked With
Luis Gonzalez
January 25, 2023
I’m very great full for Luis he got us the car that I wanted and he made the process so easy and comfortable he is great guy I will be buying my next car from him wanted and he made the process so easy and comfortable he is great guy I will be buying my next car from him More
by David
Employees Worked With
Luis Gonzalez
January 25, 2023
Super happy with the service and great full for the amazing job everyone did to get me financed and into a new car. Luis was awesome and super nice to my kids. Will definitely recommend family and frie amazing job everyone did to get me financed and into a new car. Luis was awesome and super nice to my kids. Will definitely recommend family and friends! More
by Secundino2014
January 23, 2023
Alex, was attentive and well versed on all aspects of the vehicle I was interested in. Very friendly, efficient and very considerate of my time. I look forward to recommending him to friends I know looking t vehicle I was interested in. Very friendly, efficient and very considerate of my time. I look forward to recommending him to friends I know looking to purchase a car in the near future! He was awesome. More
by Michele Yamin
Employees Worked With
John Gordon, Alex Sery
January 20, 2023
Charles is AMAZING! His customer service is top tier! I will definitely refer him to family and friends. He made sure I had exactly what I needed during the buying proce His customer service is top tier! I will definitely refer him to family and friends. He made sure I had exactly what I needed during the buying process. More
by alexis212
Employees Worked With
Charles Diaz
