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City Volkswagen of Chicago
Chicago, IL
3,803 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,803 reviews
January 31, 2023
Daniel was super helpful, courteous and understanding. He’s got a great manner and you can tell he’s going to smash it in sales. Highly recommend! He’s got a great manner and you can tell he’s going to smash it in sales. Highly recommend! More
by Joanna
Employees Worked With
John Gordon, Daniel Fernandez
January 31, 2023
We were so absolutely pleased with our experience with Volkswagen today. We were coming to the end of our Honda lease, and wanted to test drive a new Taos - never expecting to walk out of the dealership w Volkswagen today. We were coming to the end of our Honda lease, and wanted to test drive a new Taos - never expecting to walk out of the dealership with a new car! But our sales guy, Anthony, was able to answer all of our questions, come up with a great deal for us, and make the trade in experience so quick and painless, we couldn’t resist! Thanks so much for being a cool, laid back dude. We’re now VW 4 life. More
by Jane
Employees Worked With
Anthony Grassini
January 29, 2023
I had a wonderful experience working with Laura. She walked us through the whole process and made what seems like a dreadful process very smooth She walked us through the whole process and made what seems like a dreadful process very smooth More
by A Valenzuela
January 28, 2023
Charles was very helpful all the time, he assisted especially well when it came to fixing minor stuff with the car and driving the car to the dealership when I was busy for doing that. He had a great especially well when it came to fixing minor stuff with the car and driving the car to the dealership when I was busy for doing that. He had a great attitude and he deserves my recognition. Keep it up Charles! More
by Francisco
Employees Worked With
Charles Diaz
January 25, 2023
Super happy with the service and great full for the amazing job everyone did to get me financed and into a new car. Luis was awesome and super nice to my kids. Will definitely recommend family and frie amazing job everyone did to get me financed and into a new car. Luis was awesome and super nice to my kids. Will definitely recommend family and friends! More
by Secundino2014
January 25, 2023
Luis was very straight forward and communicated well. He understood what we were looking for and executed it to the best of his ability. He is very friendly and made us feel comfortable enough to go thro He understood what we were looking for and executed it to the best of his ability. He is very friendly and made us feel comfortable enough to go through with purchasing. More
by Jeoneva
Employees Worked With
Luis Gonzalez
