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City Volkswagen of Chicago
Chicago, IL
3,761 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,761 reviews
December 30, 2022
Very good experience with Charles. He is really helpful with introducing the car and the buying process, also provides delivery. Everyone is welcoming and helpful in this dealership. W He is really helpful with introducing the car and the buying process, also provides delivery. Everyone is welcoming and helpful in this dealership. Would recommend Charles and this dealership to others. More
by Leon
Employees Worked With
Charles Diaz, Diego Fernandez
December 30, 2022
They provided excellent service and we’re determined to work with me until we reached a deal work with me until we reached a deal More
by Carl
Employees Worked With
December 29, 2022
Great positive sales team. Easy, inviting and not pushy. Alex really takes his time and makes sure you’re comfortable before the transition takes place. Easy, inviting and not pushy. Alex really takes his time and makes sure you’re comfortable before the transition takes place. More
by Katie B
Employees Worked With
Erick Schneuker, Alex Sery
December 29, 2022
Scott was very helpful and answered all our questions. He was very patient while we spent hours trying to decide which car was the best fit for me. He was very patient while we spent hours trying to decide which car was the best fit for me. More
by Perkklau
Employees Worked With
Scott Gates
December 28, 2022
Great experience at the dealership. Scott was super helpful, attentive, and flexible with my time there. They were reasonable regarding offers and made the entire process incredibly smo Scott was super helpful, attentive, and flexible with my time there. They were reasonable regarding offers and made the entire process incredibly smooth. Would definitely recommend. More
by Jongarske
Employees Worked With
Scott Gates
December 28, 2022
Excellent and friendly service, the whole process to buy a Volkswagen was very smooth. The sales consultant Edgar was very helpful. a Volkswagen was very smooth. The sales consultant Edgar was very helpful. More
by Michael1960
Employees Worked With
December 28, 2022
Great sales team, extremely responsive and professional. I also appreciated the Post sales support as well. I also appreciated the Post sales support as well. More
by Hqqi
Employees Worked With
Other Employees :
Evelyn Franchi, Jennifer Stewart
December 27, 2022
Excellent service, clean facilities, smooth transactions and overall great experience. Will definitely recommend to friends and family and overall great experience. Will definitely recommend to friends and family More
by Edmar Gonzalez
Employees Worked With
