Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,760 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,760 reviews
December 26, 2022
Alex is the best! He helped me find the perfect vehicle and the best deal. He’s super patient and helpful, and it was a pleasure working with him. I would recommend Al He helped me find the perfect vehicle and the best deal. He’s super patient and helpful, and it was a pleasure working with him. I would recommend Alex to all my friends and family. More
by kellycantrell17
Employees Worked With
Alex Sery
December 26, 2022
I had a great experience buying a car with City VW of Chicago. Ray Cottto and Rich did an amazing job, assisting me. They listened to my needs and helped me through the whole buying process. I defin Chicago. Ray Cottto and Rich did an amazing job, assisting me. They listened to my needs and helped me through the whole buying process. I definitely recommend this dealership. More
by Milton Lopes
December 24, 2022
Today we came in to buy my first car. Ray Cotton took car of me and had great service, paperwork was done very quickly and perfect. We were in and out fast. Overall he was respectful. Ray Cotton took car of me and had great service, paperwork was done very quickly and perfect. We were in and out fast. Overall he was respectful. More
by lopez.leo5534
Employees Worked With
December 23, 2022
My husband and I had an incredibly unique and bureaucratic situation with our car, and Eddie was so helpful and patient throughout. We had to come back multiple times to get all the issues resolv bureaucratic situation with our car, and Eddie was so helpful and patient throughout. We had to come back multiple times to get all the issues resolved, and he was kind and communicative each and every time. I also appreciated that at no point did he try and sell us on a new car, but rather solely focused on helping us with the sale of our current one. More
by Jake LH
Employees Worked With
Eddie Valadez
December 21, 2022
Charles was very informative, friendly and willing to work with us to reach our pricing goals and car specifications needed to follow through with purchase. Appreciated the help very much. work with us to reach our pricing goals and car specifications needed to follow through with purchase. Appreciated the help very much. More
by deon.jain
Employees Worked With
Charles Diaz, Diego Fernandez
December 21, 2022
Luis made the whole experience easy from start to finish. He was friendly, knowledgeable and genuinely wanted to make sure I had a great experience! Would highly recommend to anybody looking for a new VW!! He was friendly, knowledgeable and genuinely wanted to make sure I had a great experience! Would highly recommend to anybody looking for a new VW!! More
by evman5
Employees Worked With
John Gordon, Luis Gonzalez
