City Volkswagen of Chicago

Great service, great employees, great location. Definitely recommend to people in the Chicagoland area. Luis was excellent. Makes customers feel welcome and relaxed. Makes you feel like a friend. V Definitely recommend to people in the Chicagoland area. Luis was excellent. Makes customers feel welcome and relaxed. Makes you feel like a friend. Very good worker and very nice man. More

I had done significant research before contacting the dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She al dealer, so was pretty sure that I wanted a Tiguan or Taos. I emailed Laura Torres, who responded to me immediately to set up an appointment. She also managed my expectations by advising that the inventory was selling very fast so the car I was interested in online may have been sold. We scheduled a time, and I went to discuss my options. Laura gave me her undivided attention, test drove both vehicles with me, showed all the stylistic differences between the trim levels, and while we talked and looked at the options, her sales manager Eric was able to locate a car with the specific color and trim level I wanted. It was ordered and would be arriving within the month. Laura kept me apprised of the delivery time, and when the vehicle arrived on her day off the sales manager called me to set up a pick up time. The day of the pickup I was able to arrive early, work to get financing straightened out, and when the car arrived the staff detailed it and it was ready to go. Overall re: Laura Torres…Great communication, fair pricing, excellent product knowledge, and a willingness to listen to the customers needs and wants. More

Charles Diaz & Luis Gonzalez A tag team duo if I may say so myself! 10 starts for these two! They both made sure my boyfriend & I were taken care of. We are both very happy with the sales experience & of so myself! 10 starts for these two! They both made sure my boyfriend & I were taken care of. We are both very happy with the sales experience & of course! VERY happy with our 2021 BMW X4 More

The staff made my experience with this dealership awesome! I was so please to work with Eddie Valadez. He was easy going and fun to talk with. He also seemed quite knowable and was able to answer all awesome! I was so please to work with Eddie Valadez. He was easy going and fun to talk with. He also seemed quite knowable and was able to answer all my questions regarding my car sale. More

Joey Valicento was a dream to work with. He is friendly, knowledgeable and has made my first new car purchase comfortable and painless. I hope to work with him in the future. He is friendly, knowledgeable and has made my first new car purchase comfortable and painless. I hope to work with him in the future. More

I can honestly say I had such a great experience at City Volkswagen of Chicago, primarily because of Sales Associate, Joey Valicento. He's been so helpful and fun to work with. I appreciate his open communi Volkswagen of Chicago, primarily because of Sales Associate, Joey Valicento. He's been so helpful and fun to work with. I appreciate his open communication and quick responses to any questions I had. Highly recommend working with Joey! More

Very easy and honest conversation while going through the process to purchase a car. Thank you for making it stress free! process to purchase a car. Thank you for making it stress free! More

David was very pleasant and made things go very smoothly. My brother and I walked in and he was patient and very kind. I appreciate how comfortable he allowed us to feel. I would definitely reccomend David b My brother and I walked in and he was patient and very kind. I appreciate how comfortable he allowed us to feel. I would definitely reccomend David be the go to person to purchase a vehicle. More

I worked with Eddie Valadez to sell a vehicle through Kelly Blue Book. It was a complicated issue because it was my daughter's vehicle and while she lives in Chicago, I do not live in Illinois. Eddie wa Kelly Blue Book. It was a complicated issue because it was my daughter's vehicle and while she lives in Chicago, I do not live in Illinois. Eddie was a great communicator via email and made the entire transaction an easy affair for my daughter to complete. He was always timely with his response and seemed very understanding of our plight. He was not the only dealer we received interest from for the vehicle but he was the only one we followed up with an appointment because of his professionalism. More

I was greeted politely by the team at City Volkswagen of Chicago. My sales associate, David Ramos, took me immediately to review my car. He was kind enough to let me take it for a test drive. My car was pro Chicago. My sales associate, David Ramos, took me immediately to review my car. He was kind enough to let me take it for a test drive. My car was properly cleaned and waxed as well. After meeting with David, I met with Alex to discuss financing. Alex was very helpful in breaking down costs and coverages. After I left the dealership, David has not been hesitant to answer my phone calls at either number I was given to contact him by. I would like to thank the City of Volkswagen of Chicago for their kind hospitality. More