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City Volkswagen of Chicago

Chicago, IL

5.0
3,804 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,804 reviews

June 03, 2022

I worked with Eddie Valadez to sell a vehicle through Kelly Blue Book. It was a complicated issue because it was my daughter's vehicle and while she lives in Chicago, I do not live in Illinois. Eddie wa More

by pomeara
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Valadez
Jun 06, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 03, 2022

They had a particular car I wanted. I drove in from Michigan to purchase it. Communication from John and Diego Before I arrived was great. George was incredibly helpful on site that day More

by Blodgett.andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis, John Gordon
Jun 03, 2022 -

City Volkswagen of Chicago responded

Thank you so much for leaving us an amazing review. We are glad to hear you had a positive experience at our dealership.

June 02, 2022

Charles Diaz was fantastic! He gave us an excellent overview of the car that we test drove and was able to answer all our questions with ease. We ended up getting a great deal o More

by mackenziegreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz
Jun 02, 2022 -

City Volkswagen of Chicago responded

We appreciate the kind words and are glad we could provide you with a positive experience.

June 01, 2022

My husband and I worked with Charles Diaz to lease our new 2022 VW Tiguan. Charles was very friendly, knowledgeable. He provided amazing customer service. Thanks Charles for being so patient and for helpi More

by tati1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz, Alex Paszkowski
Jun 01, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience. Enjoy your new car!

June 01, 2022

I worked with George Skoubis on the purchase of my 2021 Tiguan. George was very thorough and timely in letting me know when any and all new vehicles of my choice became available in real time. He constan More

by Pdmillard25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis
Jun 02, 2022 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 01, 2022

I worked with Charles Diaz, he was very knowledgeable about the features of the vehicle and very informative. He was professional and prompt. Thank you, Charles, for making my purchase go smoothly. More

by Carmen W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Diaz
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Carmen, your feedback is highly appreciated. Thank you so much for the review.

May 31, 2022

Now a family of 4, we were in need of a larger SUV for our family. We visited City VW Chicago and met George Skoubis and we’re quickly sold on the Atlas. George was exceptional through the entire proces More

by Amanda Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Skoubis, Alex Paszkowski
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Amanda, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 31, 2022

Ray Cotto and John Gordon were very professional, informative, patient and helpful. This was the most pleasant car buying experience I have had, especially knowing that I am getting a fair price. I More

by Maureen K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
Jun 01, 2022 -

City Volkswagen of Chicago responded

Hi Maureen, We are so very happy to hear you had such a wonderful experience with us. It was absolutely our pleasure to assist you. If there is anything we could assist you with in the future, please give our team a call.

May 31, 2022

Ray gave amazing customer service and gave me a great deal on my new VW More

by Justin.gralnick
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gordon
Jun 01, 2022 -

City Volkswagen of Chicago responded

We are thrilled to learn that you had a positive experience with us. We look forward to seeing you again.

May 30, 2022

Ray at City VW of Chicago helped make my car purchasing day a breeze. Thanks Ray! More

by Mlogterman12
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

City Volkswagen of Chicago responded

Thank you so much for your 5-star review! I will share this with our team to let them know to keep up the amazing work.

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