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City Volkswagen of Chicago
Chicago, IL
3,741 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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April 08, 2022
We met with John at first then purchased the vehicle through Charles Diaz. Everyone was very nice and made the purchase an easy process. through Charles Diaz. Everyone was very nice and made the purchase an easy process. More
by bradovermyer14
Employees Worked With
John Gordon, Enrique Garibay
April 08, 2022
Charles Diaz was great! He is very patience and had all the answers to my questions. He will definitely help you get the best deal possible I highly recommend him! He is very patience and had all the answers to my questions. He will definitely help you get the best deal possible I highly recommend him! More
by lklamerus
Employees Worked With
Charles Diaz
April 07, 2022
Great and smooth service. David helped me throughout the whole process and was very patient! I definitely recommend him if you are searching for a vehicle. David helped me throughout the whole process and was very patient! I definitely recommend him if you are searching for a vehicle. More
by Edwinflores0512
Employees Worked With
David Ramos
April 05, 2022
Laura- she is the best! I really love working with her! Zero pressure! She listen, and make sure i walk away with the car i wanted!!! If you looking for VW- look no farther, I really love working with her! Zero pressure! She listen, and make sure i walk away with the car i wanted!!! If you looking for VW- look no farther, she is here for you!!! Literally the best person ever!!!!! Love her and her managers Erick was rock star as well!!! More
by Halli
April 02, 2022
Justin has always been a straight shooter and the reason I continue to service my vehicle with them. Even bought a new car from them because of his continued kindness! I continue to service my vehicle with them. Even bought a new car from them because of his continued kindness! More
by Cheddar23
Employees Worked With
April 02, 2022
Joey was a fantastic salesperson! From the moment we walked in the door to the Monet we drove off the showroom floor. Such an easy smooth experience! From the moment we walked in the door to the Monet we drove off the showroom floor. Such an easy smooth experience! More
by Cheddar23
Employees Worked With
Erick Schneuker
April 01, 2022
Laura and the entire team at City Volkswagen were AMAZING. They truly know how to make a customer comfortable throughout the entire process. Each employee I encountered was informative, respectful, a AMAZING. They truly know how to make a customer comfortable throughout the entire process. Each employee I encountered was informative, respectful, and genuine. I couldn't be happier with my decision to work with the City Volkswagen team!! More
by haley
Employees Worked With
Other Employees :
Ernesto Quezada, John Gordon, Richard Ruiz, Dan Brasil, Alex Paszkowski
April 01, 2022
I had a very good experience at the dealership, Laura was super helpful and did everything to make sure I got the best deal possible. super helpful and did everything to make sure I got the best deal possible. More
by Josue
Employees Worked With
