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City Volkswagen of Chicago
Chicago, IL
3,805 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,805 reviews
May 28, 2022
I received great attention from my sales rep Joey. I never expected to buy from City VW of Chicago but hey I just got a 2022 VW Atlas. As a buyer, I prepared myself and the guys at city VW got me a go I never expected to buy from City VW of Chicago but hey I just got a 2022 VW Atlas. As a buyer, I prepared myself and the guys at city VW got me a good deal! More
by zuni02
Employees Worked With
Joey Valicento, Jennifer Stewart
May 28, 2022
Wonderful experience start to finish. Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly Laura was amazing showing me all of the car options I was interested in. With Eric & Alex's help, I was able to get the perfect car for me! I highly recommend this dealership & especially Laura. More
by Charkat
May 26, 2022
Ray and John were so pleasant to work with. They were very invested in ensuring that we made a decision that was best for my family. I never felt that the two of them just wanted to make a sell They were very invested in ensuring that we made a decision that was best for my family. I never felt that the two of them just wanted to make a sell. I’m very happy with our decision. Ray added a personal touch that really made us feel good. More
by Codymonta.jarrett@gmail.com
May 23, 2022
My fiancé and I worked with Charles Diaz on the purchase of a certified pre-owned 2020 Golf TSI. Charles was incredibly friendly, knowledgeable, and patient as we asked a million questions about the car. An of a certified pre-owned 2020 Golf TSI. Charles was incredibly friendly, knowledgeable, and patient as we asked a million questions about the car. Any answer he didn't have immediately he was quick to get. While we did experience an initial pricing error (through no fault of anyone we worked with), the entire team at City VW was helpful and quick to resolve. We can't recommend Charles and City VW enough, and will definitely be back in the future. More
by Dylan Fischer
Employees Worked With
Charles Diaz
May 20, 2022
Bought a Honda Civic and Charles Díaz was the man, he was very helpful and great at explaining everything about the car even tho it was a Honda and not a Volkswagen, definitely recommend coming here and ask very helpful and great at explaining everything about the car even tho it was a Honda and not a Volkswagen, definitely recommend coming here and ask for Charles!! More
by David Gehl
Employees Worked With
Charles, Díaz , Ernie Quezada
May 20, 2022
I had the pleasure of working with George S on Monday and left quite happy! He was patient, helpful, and transparent. I am very happy with the service I received and would totally recommend him! left quite happy! He was patient, helpful, and transparent. I am very happy with the service I received and would totally recommend him! More
by Cynthia Sena
Employees Worked With
George Skoubis
May 20, 2022
Just bought my first car here, Joey was super helpful throughout the entire process. Found a used car in great condition, and all employees we talked to were friendly and happy to help. throughout the entire process. Found a used car in great condition, and all employees we talked to were friendly and happy to help. More
by Erma
Employees Worked With
Joey V, Erick Schneuker
