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City Volkswagen of Chicago
Chicago, IL
3,805 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,805 reviews
May 20, 2022
Eddie was very hands-on and diligent in his delivery. He always followed through and made sure my experience with selling my vehicle was not only a success, but the process, even with the difficulty face He always followed through and made sure my experience with selling my vehicle was not only a success, but the process, even with the difficulty faced on my end, was as easy as possible. More
by Brittany Bee
Employees Worked With
Eddie Valadez
May 20, 2022
Great experience working with George and Ernesto. They made buying our first car in the City easy and enjoyable! They were knowledgeable about the vehicle, service packages and financial options. We They made buying our first car in the City easy and enjoyable! They were knowledgeable about the vehicle, service packages and financial options. We would highly recommend them! More
by Kelsie.stopak
Employees Worked With
George Skoubis, Ernie Quezada
May 20, 2022
Inaccurate paperwork. Sold me a"new" car with 300+ miles on it. I couldn't get my credit unlocked on a Sat for the financing so they said they'd adjust the interest rate t Sold me a"new" car with 300+ miles on it. I couldn't get my credit unlocked on a Sat for the financing so they said they'd adjust the interest rate the following Monday. That took an act of god and me calling the dealership general manager because the finance guy wouldn't call me back after like 10 calls in 3 days. Had 3 warranty/recall repairs in 2.5 years. Service dept are the WORST. Never have loaners, appointments are a week out, they've lost appointments before and now they won't fix my warrantied AC after a week of jerking me around because "it was probably damaged by a pebble in the road". The additional part is a week out and they're saying $1,500. No. Way. More
by DL
May 20, 2022
I came to store today and I was greated by Ray and Laura. They gave me a great deal for my car.Thanks guys at city vw They gave me a great deal for my car.Thanks guys at city vw More
by HESHAM
May 18, 2022
Joey V is a great salesman. One of the best I have came across in a very long time he met us at the door and greeted us he is one great young man well mannered I will be sending One of the best I have came across in a very long time he met us at the door and greeted us he is one great young man well mannered I will be sending alot more people His way More
by Marcy
Employees Worked With
Joey V
May 17, 2022
I worked with George Skoubis on trying to find a new car for myself. He was absolutely fantastic! Very knowledgeable and a no-pressure salesman. I didn’t end up buying for myself, but I was so impressed wit for myself. He was absolutely fantastic! Very knowledgeable and a no-pressure salesman. I didn’t end up buying for myself, but I was so impressed with the service and knowledge by George, I confidently sent my wife to pick out her next vehicle. He helped her and provided excellent service. We are both happy with George and our experiences at City VW of Chicago. More
by mikejsena84
Employees Worked With
George Skoubis
May 17, 2022
Laura was AMAZING! !!! She was patient, informative, knowledgeable, and straightforward. I left one dealership feeling discouraged and defeated and came here and was blo !!! She was patient, informative, knowledgeable, and straightforward. I left one dealership feeling discouraged and defeated and came here and was blown away by the customer service. Im super happy I got everything in the vehicle i want for a great deal thanks to Laura!!! More
by adunbar_22
May 16, 2022
Great experience without the car dealer typical BS! ! Our sales person, Charles, was great. Very knowledgeable and accommodating. We will be back. ! Our sales person, Charles, was great. Very knowledgeable and accommodating. We will be back. More
by Paul
Employees Worked With
Charles sales person , John Gordon
