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City Volkswagen of Chicago
Chicago, IL
4,081 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,081 reviews
October 27, 2022
George was so awesome! He was super helpful and was able to get me into a car that I love. I came into the dealership initially browsing specifically for a Jetta that I saw He was super helpful and was able to get me into a car that I love. I came into the dealership initially browsing specifically for a Jetta that I saw online and I left with just that with George’s help. He has followed up with to ask how I am enjoying my car and I appreciate that the most. Customer service was excellent! Will be back in few years to upgrade my car! 10/10 service! More
by Kenda Pryor
Employees Worked With
Ernie Quezada, Anthony Grassini, George Skoubis
October 27, 2022
Very easy group to work with. They were patient and answered all of our questions. Anthony was most helpful. We ended up buying a car from them. They were patient and answered all of our questions. Anthony was most helpful. We ended up buying a car from them. More
by Warren
Employees Worked With
Anthony Grassini
October 26, 2022
This is my 4th vehicle purchased here, every single time the service never disappoints. They are super professional and are always there to work with you. Laura is the best sales person ever! Her patience a the service never disappoints. They are super professional and are always there to work with you. Laura is the best sales person ever! Her patience and dedication makes it a blast to work with her. More
by Kevin M.
October 25, 2022
Incredible service! Sales associates were respectful and knowledgeable on any questions I had, was also giving extra time on the test drive which was great. Everyone els Sales associates were respectful and knowledgeable on any questions I had, was also giving extra time on the test drive which was great. Everyone else we interacted with were friendly and helpful! More
by jacksonemills
Employees Worked With
Other Employees :
John Gordon, Ernie Quezada, Norma Vega, Anthony Grassini, Charles Diaz
October 23, 2022
I love Laura. My 2nd purchase in 5 yrs!!!! Always try’s to get the best deal for me. And will come back in the next couple years AGAIN!!! My 2nd purchase in 5 yrs!!!! Always try’s to get the best deal for me. And will come back in the next couple years AGAIN!!! More
by josie.compere
Employees Worked With
October 22, 2022
Ray was professional, friendly, and overall a great salesman. We really appreciated his willingness to negotiate and his efforts to give us the best deal possible. salesman. We really appreciated his willingness to negotiate and his efforts to give us the best deal possible. More
by Minela
Employees Worked With
October 22, 2022
Ray Cotto was AMAZING to work with. The overall experience made me not want to buy from anyone else or any other dealers. He listened to me and made the experience one of the best I’ve The overall experience made me not want to buy from anyone else or any other dealers. He listened to me and made the experience one of the best I’ve had! Ray’s personality and the entire staffs was so great, I will refer people back 100%! More
by Rstieger15
Employees Worked With
