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City Volkswagen of Chicago
Chicago, IL
3,741 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,741 reviews
February 17, 2022
Joey was easy to work with and helpful throughout the car buying process. Everyone at City VW was nice and were straight shooters. Thank you for making this experience easier than expected! buying process. Everyone at City VW was nice and were straight shooters. Thank you for making this experience easier than expected! More
by .David S
Employees Worked With
Joey Valicento
February 17, 2022
My experience with City VW has been very positive from buying the car, service and then finally selling the car back to the dealership. buying the car, service and then finally selling the car back to the dealership. More
by chris
February 16, 2022
Had the best experience with Charles and the team. We purchased the Taos SE 2022. Charles answered all our questions which left us feeling convenient in our purchase. Ernie was great to work with as w We purchased the Taos SE 2022. Charles answered all our questions which left us feeling convenient in our purchase. Ernie was great to work with as well. Personable and very knowledgeable. More
by jessicaleemiller5
Employees Worked With
Charles Diaz , Ernie Quezada, Erick Schneuker
February 15, 2022
Great service and salesmanship. If you’re in the Chicagoland Area and you’re looking for a Volkswagen I recommend coming here. If you’re in the Chicagoland Area and you’re looking for a Volkswagen I recommend coming here. More
by njosika
February 14, 2022
David Ramos took care of my needs when I went into look at a 2015 Lexus GX460. He was really communicative via phone and text throughout the entire process. After a few days of back and forth, we finally g at a 2015 Lexus GX460. He was really communicative via phone and text throughout the entire process. After a few days of back and forth, we finally got the deal done. More
by ChrisM
Employees Worked With
David Ramos
February 12, 2022
We worked with Charles Diaz and Erick to purchase a new 2022 Taos. They were both very professional and knowledgeable about the vehicle. They helped allay any concerns we had about the purchase and worked 2022 Taos. They were both very professional and knowledgeable about the vehicle. They helped allay any concerns we had about the purchase and worked with us to hash out a good deal. More
by Michael.Pellegrino7
Employees Worked With
Charles Diaz
February 12, 2022
Ray and Edgar was very outstanding. Ray greeted us with Ray and Edgar was very outstanding. Ray greeted us with open arms. Very friendly. Plus very 100. Ray and Edgar was very outstanding. Ray greeted us with open arms. Very friendly. Plus very 100. More
by Dimietha86
February 12, 2022
Wow this dealership was awesome. This salesman Luis was as nice as they come. He was a big help to me in getting my vehicle. If you’re looking for a vehicle come to this place and ask for Luis Gonzalez. as nice as they come. He was a big help to me in getting my vehicle. If you’re looking for a vehicle come to this place and ask for Luis Gonzalez. More
by marquis_nelson30
Employees Worked With
Luis Gonzalez
February 12, 2022
Laura was very professional and courteous. Will come again. All staff was friendly. A++ will recommend to a friend again. All staff was friendly. A++ will recommend to a friend More
by Pippifaso1
