City Volkswagen of Chicago

I don’tknow much about the dealerbut the guy I worked with was very professional and helped me with my car. with was very professional and helped me with my car. More

We had a great experience at City Volkswagen of Chicago. Edgar was very helpful and knowledgeable about the products! Edgar was very helpful and knowledgeable about the products! More

What an amazing experience. We had been looking for a car to replace my Mercedes for a few months. We test drove a dozen cars and decided to go test drive a Volkswagen. We were greeted by Charles Diaz and th to replace my Mercedes for a few months. We test drove a dozen cars and decided to go test drive a Volkswagen. We were greeted by Charles Diaz and the rest is history. We bought a Tiguan and absolutely love it! Charles was by far one of the most knowledgeable sales people we have ever came in contact with. He answered all of our questions and more! Erick helped make our deal happen and Jennifer took care of the finance end of things seamlessly! After visiting so many dealerships City Volkswagen has restored my faith in purchasing a car! Thank you Charles and City Volkswagen! More

So myself and the wife reached out to city volkswagen of chicago cause the wife fell inlove with the VW teguian white in color so i made the call and set up an appointment with john the manager who sounded chicago cause the wife fell inlove with the VW teguian white in color so i made the call and set up an appointment with john the manager who sounded very nice and professional over the phone and we set the appointment thw following morning John have us a call just to reconfirm that we were coming and we got a second phone call and this was when we first were contacted by Charles Diaz also very profesional over the phone let us lnow that he would be our sales rep told us that John had informed him that we were coming and to take good care of us so as soon as we reached the dealership we asked for charles and he introduced himself to us and asked us a few questions of the vehicle we were there to look at took us to the garage where they have all the vehicles stored and showed us the vehicle and we went for a test drive everything was working and in excellent condition inside outside and on the car we came back from the test drive Charles took us to his desk and took care of the paperwork after after a couple clicks of his keyboard and some signatures of our part and we were almost all done Charles disclosed that he havent been too long working there but it seemed he had been there forever excellent Job maybe in the next couple months there is a promotion for him then we were all finished with what Charles was taking care for us he took us to the guy with the numbers Mr Ernesto very profesional at what he does also he went through all the paperwork with us and the number me and the wife agreed on the deal and we made a few final signatures got a pretty sweet deal and i would recomend their services to anyone that is looking for a good deal and proffesionalism hope City Volkswagen of Chicago keep these guys 🙂 More

Just purchased the Volkswagen taos and had an amazing experience with an amazing salesperson, salesman ray cotto was very professional and very informational experience with an amazing salesperson, salesman ray cotto was very professional and very informational More

Ray and Eric provided excellent customer service and answer all the questions I had and did not pressure me into buying. answer all the questions I had and did not pressure me into buying. More

I had the pleasure of working with Charles Diaz, John, and Ernesto too buy my 2021 Jetta. Each of them made this transition smooth and I am very happy with their service and my vehicle. and Ernesto too buy my 2021 Jetta. Each of them made this transition smooth and I am very happy with their service and my vehicle. More

This is my second time leasing my Tiguan from this dealership and first time working with David. David was to the point, professional, and so easy to work with. My experiences just keep getting better dealership and first time working with David. David was to the point, professional, and so easy to work with. My experiences just keep getting better and better every time I come here. I also have to give Dan and Ernie compliments for always welcoming me back and making things seamless. Keep up the outstanding work!! More

Talk about service! The salesman David was by far the best salesman I have ever encountered in my life. He made everything very easy to understand and seemed to genuinely care about me leaving the dealer best salesman I have ever encountered in my life. He made everything very easy to understand and seemed to genuinely care about me leaving the dealership happy. It would be a mistake not consider City Volkwagen for your next vehicle needs. If David is there I highly suggest you ask for his help! More

We worked with David on a new VW Taos about a month ago. David was very relaxed and comfortable to work with. We haven't always had the best experience at car dealerships but City Volkswagen was different. David was very relaxed and comfortable to work with. We haven't always had the best experience at car dealerships but City Volkswagen was different. We weren't even planning on getting a car the day we were there but we sure walked out with one. Thanks for the great service David!! More