City Volkswagen of Chicago

Eddy was very helpful and insightful. Always ready to answer calls, accessible and follows up. answer calls, accessible and follows up. More

The service are so nice they are so nice eddy and Alex help me and they answer all my questions help me and they answer all my questions More

Very good experience here. Staff was up front helpful and not pushy. Never felt rushed and they were thorough in answering all my questions both with the vehicle it’s set as well as financing options. and not pushy. Never felt rushed and they were thorough in answering all my questions both with the vehicle it’s set as well as financing options. More

Getting a car here was the easiest process ever.Edgar Getting a car here was the easiest process ever. Edgar made everything super smooth and reasonable! He is very knowledgeable about their vehicles an Getting a car here was the easiest process ever. Edgar made everything super smooth and reasonable! He is very knowledgeable about their vehicles and most importantly, not a pushy salesman! I have never met such a patient salesperson! He is the guy to ask for! Some dealerships you need to take about most of your day to get a final sale while this day was quick & easy with them! Ernie was also great in finance! Very knowledgeable & not pushy! Definitely will recommend to anyone in need of a VW! More

Hands down the best experience a customer could ask for . From start to finish. Will recommend to anyone looking for a vehicle. Erick Edgar and Ernie made this a very smooth process really top notch profes From start to finish. Will recommend to anyone looking for a vehicle. Erick Edgar and Ernie made this a very smooth process really top notch professionalism and very friendly. 5 star service all the way ! More

Probably the best buying experience I've had. Charles, the sales associate, was friendly, helpful and accommodating. He worked to make sure we got what we wanted. It was a positive buying experience that the sales associate, was friendly, helpful and accommodating. He worked to make sure we got what we wanted. It was a positive buying experience that I would recommend. More

These guys are so great-- patient, knowledgeable, and overall just nice guys helping out a girl buying her first car in a while. I'd highly recommend them! overall just nice guys helping out a girl buying her first car in a while. I'd highly recommend them! More

Great service. I felt very well instructed and guided to Great service. I felt very well instructed and guided to make a great decision. All the staff were great especially Eddie Martinez Great service. I felt very well instructed and guided to make a great decision. All the staff were great especially Eddie Martinez More

I had a unique sale. I had to come from northwest Indiana to pick up my new car. I had to be in and out as quickly as possible. The entire team was fantastic. I worked with Clemente the day before and he was to pick up my new car. I had to be in and out as quickly as possible. The entire team was fantastic. I worked with Clemente the day before and he was very responsive and handled the entire deal remotely so when I came in I was able to be in and out. Alex helped me when I arrived and handled the trade in and got me on my way. The entire team was great to work with! Highly recommended. More

I worked with Eddie Martinez on my recent purchase of a CPO VW Atlas SEL R-Line. It went very smoothly and I'm delighted with my new SUV. I had been looking for quite some time, due to supply shortages. CPO VW Atlas SEL R-Line. It went very smoothly and I'm delighted with my new SUV. I had been looking for quite some time, due to supply shortages. After seeing a possible match on their website, John Gordon also looked at their offsite and incoming inventory to offer me a couple other good options. At their store, Eddie showed me their inventory, we took a test drive, and he helped me identify the right match. We then worked out fair terms for the purchase, including an excellent finance rate, and he worked with Ernie in Finance to quickly wrap up the purchase so I could leave on-time. Eddie then personally delivered my new Atlas to me at home the next day. Working with Eddie was easy and low-stress, and I appreciate the level of service I received. More