City Volkswagen of Chicago

I had the pleasure of working with Eddie. I was selling my Mazda CX-5 getting ready for a move, this was my first time selling a vehicle and I couldn’t be happier. From start to finish Eddie made the proce my Mazda CX-5 getting ready for a move, this was my first time selling a vehicle and I couldn’t be happier. From start to finish Eddie made the process very easy! About a month before getting ready to sell my car Eddie reached out and told me about the process and answered all the questions I had. Once it was time to sell he was ready to go, he was very friendly and patient. The process was very quick and professional. I left knowing that I got a great price and my car is in good hands!! I would highly recommend Eddie if you’re looking to sell or buy a vehicle. More

Had the pleasure of working with Eddie Martinez on buying out my leased Jetta. He went above and beyond to help make the transition as easy as can be. From answering all of my questions (and going out of the out my leased Jetta. He went above and beyond to help make the transition as easy as can be. From answering all of my questions (and going out of the way to find the answer), he provided flawless customer service. Additionally, I was able to be passed along to Jennifer in finance. The torch never dropped and the great customer service continued. Jennifer ensured I received the best financial deal and did it quickly. After everything, I was out the door and with my newly owned Jetta. More

Friendly and easy to work with. Car buying can be painful and these folks make it about as easy as it can be. Definitely recommend this dealer. and these folks make it about as easy as it can be. Definitely recommend this dealer. More

Efficient and excellent customer service. I started my Efficient and excellent customer service. I started my lease process via email. Was able to solidify numbers before walking in. I was literally at t Efficient and excellent customer service. I started my lease process via email. Was able to solidify numbers before walking in. I was literally at the dealership for 90mins and drove off in my new car. More

I love my new car. Eddie Martinez was exceptionally helpful finding exactly what I wanted, and the manager John was also great and very helpul.. helpful finding exactly what I wanted, and the manager John was also great and very helpul.. More

Marcus was incredibly helpful and attentive throughout the sales process. He is very knowledgeable about the vehicles and personable. As a first time Volkswagen buyer, this experience will keep my family the sales process. He is very knowledgeable about the vehicles and personable. As a first time Volkswagen buyer, this experience will keep my family coming back. More

Eddie was a huge help. I got my used Atlas and couldn’t be happier. He was not pushy, he explained everything to me and was very patient. Made sure i was taken care of. be happier. He was not pushy, he explained everything to me and was very patient. Made sure i was taken care of. More

Eddie made the entire process of selling my civic incredibly easy and transparent. He executed the inspection fairly and offered a very reasonable purchase price. incredibly easy and transparent. He executed the inspection fairly and offered a very reasonable purchase price. More

Laura is the best sales person anybody could ever ask for! We were blown away by her attention to detail, her patience, and over all knowledge about how great VW vehicles are. She allowed us to take our for! We were blown away by her attention to detail, her patience, and over all knowledge about how great VW vehicles are. She allowed us to take our time, test drive as many vehicles as we pleased and in no way pushed us to even consider anything we didn’t want. Thank you Laura for helping us find the car we only could’ve dreamt of! If you want excellent service, Laura is the one go to. More

Great car buying experience. Alex in sales was wonderful and did everything he could to make sure i left with the vehicle i wanted. Would recommend for any car buying experience and did everything he could to make sure i left with the vehicle i wanted. Would recommend for any car buying experience More