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City Volkswagen of Chicago
Chicago, IL
3,851 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,851 reviews
June 30, 2021
Alex helped me find the perfect car for me. He didn’t put pressure on me to make a decision. He was friendly and knowledgeable. Jenny was also super helpful. Great place all around! pressure on me to make a decision. He was friendly and knowledgeable. Jenny was also super helpful. Great place all around! More
by natalie
Employees Worked With
Alex Paszkowski, Jennifer Stewart
June 29, 2021
Great guy plus great to deal with and he made me and my family comfortable!!!!! family comfortable!!!!! More
by c.levelldockery
Employees Worked With
June 28, 2021
We had a very good experience working with Eddie Martinez in our eventual lease of a new Volkswagen ID.4. Eddie was competent, knowledgeable, pleasant to work with and obviously very customer oriented. His f in our eventual lease of a new Volkswagen ID.4. Eddie was competent, knowledgeable, pleasant to work with and obviously very customer oriented. His follow up communications have been remarkable and very helpful.. More
by domullins
Employees Worked With
Eddie Martinez
June 24, 2021
Leased a new ID.4. The sales and finance team was very pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volks pleasant and easy to work with. Speedy, too. If the service department treats us the same way I anticipate we'll be long time customers at City Volkswagen. More
by Justin B
Employees Worked With
Eddie Martinez, Jennifer Stewart
June 24, 2021
Very great place to purchase a vehicle. I came from out of state to purchase it. Edgar was the one who helped us out and he helped us get everything done and out the door within a few hours and even payed of state to purchase it. Edgar was the one who helped us out and he helped us get everything done and out the door within a few hours and even payed for our parking. Highly recommended. More
by Shane B
Employees Worked With
June 23, 2021
Luis was awesome to me and my husband was very helpful and very detailed with everything will definitely be coming back to get a new car for my self and very detailed with everything will definitely be coming back to get a new car for my self More
by magalitejada
Employees Worked With
Luis Gonzalez
June 22, 2021
Marcus did a great job jumping into a solution when Alex decided not to show up for a confirmed appointment. Marcus brought back my happy morning by showing me a First class Customer service example. Every decided not to show up for a confirmed appointment. Marcus brought back my happy morning by showing me a First class Customer service example. Every question was answered in full and every explanation was given with courtesy and professionalism. It is the best time buying a car (it is my fifth time here). From offering help before being asked to a ride to the bank or to pairing my phone, he is a great employee to keep, empower and promote when time comes. Also Jenniffer at credit. What a great job walking me through the long paperwork and many times boring process. Thank you! More
by Hugomescoffie
Employees Worked With
Jennifer Stewart, Marcus Carnes
