City Volkswagen of Chicago

My sales rep Marcus exceeded my expectations. He was welcoming, informative and communicated with me throughout my entire process. He offered to drop my new vehicle off to me if I couldn't make it in ti welcoming, informative and communicated with me throughout my entire process. He offered to drop my new vehicle off to me if I couldn't make it in time. Once I arrived he had everything ready to go as promised. I would definitely recommend City Volkswagen of chicago. The management was great as well! Anthony, sent an email to make sure I was treated with courtesy and respect and to answer any questions. This very seldomly happens with dealerships. Thank you to all of you for providing great customer service and making my buying experience a good one. More

Great Dealership! My experience with Marcus and the GM also the financing guy was very professional, detailed and they answered all my questions and concerns! also the financing guy was very professional, detailed and they answered all my questions and concerns! More

I sold my car through KBB and worked with Eddie Valadez He was very helpful very professionnal and got me a great offer Thank you Eddie He was very helpful very professionnal and got me a great offer Thank you Eddie More

Marcus was so helpful with this whole process and really explained everything to me and my parents in the best way. Could not be happier going through and buying a car at this dealership with these workers. explained everything to me and my parents in the best way. Could not be happier going through and buying a car at this dealership with these workers. Would highly recommend to anyone. More

Saw a 2020 Tiguan that we liked online and Enrique got back to us right away. He even went to personally take pics of the car before they were posted online. Super helpful. We went in to see it live, and back to us right away. He even went to personally take pics of the car before they were posted online. Super helpful. We went in to see it live, and take it for a test-drive, and purchased it that same day. Enrique and Jennifer were great to work with, I would definitely recommend a visit City Volkswagen. More

Working with George and Dan was amazing! Overall a flawless experience and no games unlike the competition. No brainer working with these guys! We will be back and continue to send people your way! We flawless experience and no games unlike the competition. No brainer working with these guys! We will be back and continue to send people your way! We appreciate you! More

We love our new 2021.5 Atlas! Dan and Eddie M. made it a seamless process and also worked to get the whole process done in the short time we had available. Thanks so much! seamless process and also worked to get the whole process done in the short time we had available. Thanks so much! More

From the minute I walked in the entire staff was friendly, efficient, and knowledgeable. I was selling my car and not only was the offer great, the entire process took less than an hour and everythi friendly, efficient, and knowledgeable. I was selling my car and not only was the offer great, the entire process took less than an hour and everything was very transparent and easy. Great service all around. More

We had a great experience with this dealership! We worked mostly with Marcus and he was extremely helpful and knowledgeable. They are very efficient with all of the paperwork. mostly with Marcus and he was extremely helpful and knowledgeable. They are very efficient with all of the paperwork. More

Marcus was very helpful with the whole process & willing to make us feel comfortable. Wish there was more flexibility with pricing. Thank you very much. to make us feel comfortable. Wish there was more flexibility with pricing. Thank you very much. More