Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,762 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,762 reviews
January 19, 2021
Marcus,John, Ernie, & Jennifer provided exceptional service. They were very welcoming and friendly. We will definitely be back & be sure to refer all our friends. service. They were very welcoming and friendly. We will definitely be back & be sure to refer all our friends. More
by dharrell27
Employees Worked With
John Gordon, Marcus Carnes
January 17, 2021
Amazing experience from John and Marcus. They were very funny and gave us a very fast and easy experience for buying my car. They made sure to tell me EVERYTHING about the car. funny and gave us a very fast and easy experience for buying my car. They made sure to tell me EVERYTHING about the car. More
by Matthew Jaworowski
Employees Worked With
John Gordon, Marcus Carnes
January 16, 2021
I purchased a 2021 Volkswagen Tiguan and I love it. Erick and Marcus made it so simple and easy. They were hands on. I was in and out within less then 3 hours. Thanks City Volkswagen of Chicago. and Marcus made it so simple and easy. They were hands on. I was in and out within less then 3 hours. Thanks City Volkswagen of Chicago. More
by Proud owner of a VK
Employees Worked With
Ernie Quezada, Erick Schneuker, Marcus Carnes
January 09, 2021
Marcus Carnes provided exceptional service. He was very knowledgeable about the vehicle I leased, and went above and beyond to ensure my first time leasing experience was nothing but positive. knowledgeable about the vehicle I leased, and went above and beyond to ensure my first time leasing experience was nothing but positive. More
by Emmons.julia
Employees Worked With
John Gordon, Erick Schneuker, Jennifer Stewart, Marcus Carnes
January 09, 2021
This dealership is equipped with the right people. The person who I worked with, Eddie, was very helpful. We had been talking for a week before I finally came in and made my purchase. Throughout the week person who I worked with, Eddie, was very helpful. We had been talking for a week before I finally came in and made my purchase. Throughout the week period I was able to get all my documentation done so when I went in, it was quick and easy! Thank you guys for the great experience and car! :)) -Jayson More
by Jaymoneyduhh
Employees Worked With
Eddie Martinez
January 08, 2021
Erick and Marcus were a pleasure to work with. I was looking for a specific Atlas with Mauro Brown interior. They were the only dealership within 350 miles that could procure the vehicle I wanted. Tha looking for a specific Atlas with Mauro Brown interior. They were the only dealership within 350 miles that could procure the vehicle I wanted. Thanks so much and would recommend them at anytime. More
by JS
Employees Worked With
Erick Schneuker, Marcus Carnes
January 07, 2021
Hands down the best experience I’ve had leasing a car. Enrique’s attention to detail, and generosity was exceptional. I would highly recommend working with him at City of Chicago Volkswagen Enrique’s attention to detail, and generosity was exceptional. I would highly recommend working with him at City of Chicago Volkswagen More
by Jbeaumont1023
Employees Worked With
Dan Brasil, Enrique Garibay
January 06, 2021
Laura was so helpful and kind during this process. We enjoyed working with her and she did everything in her power to satisfy us! Great experience overall. enjoyed working with her and she did everything in her power to satisfy us! Great experience overall. More
by Josie
Employees Worked With
January 05, 2021
Friendly and clean atmosphere. Marcus was helpful, kind, and provided timely updates that was very appreciated. even if I could’ve possibly gotten a better deal, he made me feel like I didn’t get ripped off and provided timely updates that was very appreciated. even if I could’ve possibly gotten a better deal, he made me feel like I didn’t get ripped off. More
by Sg
Employees Worked With
Marcus Carnes
