City Volkswagen of Chicago

I called in the morning and am leaving with a car just a few hours later. The staff was very accommodating and very straightforward about every detail. My sales associate was Marcus Carnes and he was fantas few hours later. The staff was very accommodating and very straightforward about every detail. My sales associate was Marcus Carnes and he was fantastic! He and the staff were able to help me get a good price for my trade in as well! Very straightforward guy who truly wants to help you get a good deal. Overall very satisfied with how efficient yet detailed they were. Also the warranty deals through Volkswagen are very nice! More

Had a great experience with the team here: Marcus, Erick & Jennifer. They were thorough, responsive & prompt even with me buying out of state and all communication being via email/phone. I was apprehensive & Jennifer. They were thorough, responsive & prompt even with me buying out of state and all communication being via email/phone. I was apprehensive about buying out of state but found a great vehicle on their site and decided to reach out. Very satisfied! More

Sold my car here. Eddie rolled out the red carpet and made sure the process was painless - dare I say enjoyable. Never sold a car before, but they helped me get the process figured out and I got a great made sure the process was painless - dare I say enjoyable. Never sold a car before, but they helped me get the process figured out and I got a great value. Felt respected throughout the process. More

Edgar was great. Made buying our 2021 Atlas an easy pain free process. Highly recommend Edgar and rest of the City VW sales team. Would buy again. free process. Highly recommend Edgar and rest of the City VW sales team. Would buy again. More

Awesome , great team work Kind , John call me back every Awesome , great team work Kind , John call me back every thing was so fast We walk in dealer John very kind we were Introduce to Eddie young men Awesome , great team work Kind , John call me back every thing was so fast We walk in dealer John very kind we were Introduce to Eddie young men Love the experience and we love the car thank you More

Laura Torres is the sales lady that sold me a very nice suv and she was very professional and proud of her job. I definitely recommend anyone interested in buying a VW from this dealership. I'm definitely suv and she was very professional and proud of her job. I definitely recommend anyone interested in buying a VW from this dealership. I'm definitely HAPPY THANKS AGAIN LAURA. More

Eddie was excellent. Friendly, enthusiastic and informative. Ernie in finance did his job trying to sell me additional products, but did not waste time once I had made it clear I would not be purch informative. Ernie in finance did his job trying to sell me additional products, but did not waste time once I had made it clear I would not be purchasing any. More

Marcus was very helpful, not pushy, very knowledgeable about small features of the car. Follows up via text and made the experience as easy as possible about small features of the car. Follows up via text and made the experience as easy as possible More

I don’t leave many reviews but this guy Marcus truly deserves it. He was amazing, professional and everything you could ask for. He included the entire team and they all were a tremendous help. I’d reco deserves it. He was amazing, professional and everything you could ask for. He included the entire team and they all were a tremendous help. I’d recommend him to my mother!!! Marcus definitely has a customer for life. That you Marcus and the entire city Volkswagen of Chicago. More

Worked w/ Edgar Anaya to purchase a 2015 Jeep Grand Cherokee. Buying experience was amazing. No pressure to purchase the vehicle. All information about pricing and add ons were explained throughly and Cherokee. Buying experience was amazing. No pressure to purchase the vehicle. All information about pricing and add ons were explained throughly and clear. 10/10 will recommend. More