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City Volkswagen of Chicago
Chicago, IL
3,769 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,770 reviews
June 21, 2020
Excellent service! He’s very nice, friendly and patient. He did a great job explaining the features of the car to us! We are lucky to have him as our sales rep. He did a great job explaining the features of the car to us! We are lucky to have him as our sales rep. More
by Janicecylin
Employees Worked With
Malcolm Gamble
June 21, 2020
Enrique was very knowledgeable and attentive. He listens to your needs and was willing to meet those needs. I drove out with my Tiguan satisfied and glad that I drove into the city the make the purchase. to your needs and was willing to meet those needs. I drove out with my Tiguan satisfied and glad that I drove into the city the make the purchase. More
by Inah
Employees Worked With
Mark Benne, Enrique Garibay
June 21, 2020
We just got a 2021 Atlas and we absolutely love it.Ryan Lundahl was extremely helpful and made our car buying experience a pleasant one!Thanks Ryan!!! Lundahl was extremely helpful and made our car buying experience a pleasant one!Thanks Ryan!!! More
by Tisecristina
Employees Worked With
Ryan Lundahl
June 20, 2020
Friendly and courteous One of the most enjoyable and nicest experience I’ve had in recent memory. I would highly recommend this dealership to my friends and family. The sale One of the most enjoyable and nicest experience I’ve had in recent memory. I would highly recommend this dealership to my friends and family. The sales person Eddie was courteous and very knowledgeable and a pleasant attitude. More
by Marisol2651
Employees Worked With
Eddie Martinez
June 20, 2020
Ray was awesome and definitely went the extra mile to make sure we got everything we needed in a car and a rate that works for us. Very pleasant and efficient visit and couldn't have been easier. Would r make sure we got everything we needed in a car and a rate that works for us. Very pleasant and efficient visit and couldn't have been easier. Would recommend working with Ray if given the chance More
by squillz
Employees Worked With
June 19, 2020
John went out of his way to make my car buying experience a good one. John even took me to the bank to get my check for the car so I didn’t have to drive there myself. Excellent service and revert responsive a good one. John even took me to the bank to get my check for the car so I didn’t have to drive there myself. Excellent service and revert responsive. Thanks so much! Highly recommend the whole team at City! More
by melanie.bradshaw13
Employees Worked With
John Paul "JP" Scala, Mark Benne, Dan Brasil
June 19, 2020
Ray came through when I needed him to I went through a bad experience with another store and I came here and they helped me get out of my jam Thank Ray Cotto bad experience with another store and I came here and they helped me get out of my jam Thank Ray Cotto More
by RRiveraSr
Employees Worked With
June 18, 2020
Great experience working with Ray, he was very helpful, showed me everything I wanted to see, was very straightforward and great to work with throughout the whole process. I got a 2013 Passat that I love. showed me everything I wanted to see, was very straightforward and great to work with throughout the whole process. I got a 2013 Passat that I love. And this dealership does not charge extra for certification! More
by andrea
June 18, 2020
Eddie was very professional and patient with us. We didnt feel pressured by him, instead he answered all the questions we had. Thanks for being understanding and efficient! feel pressured by him, instead he answered all the questions we had. Thanks for being understanding and efficient! More
by Abq
Employees Worked With
Richard Ruiz, Eddie Martinez
June 17, 2020
Quick and to the point. I was out of there after about an hour. David was extremely helpful! And he even went as far as to get me a great insurance quote. hour. David was extremely helpful! And he even went as far as to get me a great insurance quote. More
by Rclopexz
Employees Worked With
David Campos
