City Volkswagen of Chicago

Alex and John did everything they possibly could to get us out the door with keys in our hands by working with our budget!! Thank you!! us out the door with keys in our hands by working with our budget!! Thank you!! More

Great Experience buying a used car From Ray "Ray" Ramon Cotto did an excellent job with the whole transaction. We got an amazing deal on a used 2019 Hyundai Sonata fully loaded. He even came i "Ray" Ramon Cotto did an excellent job with the whole transaction. We got an amazing deal on a used 2019 Hyundai Sonata fully loaded. He even came in on his day off to finish the deal. We are extremely satisfied with the product and experience. Would definitely recommend this dealer and salesman to anyone looking to purchase a new or used car. Thanks again Ray! More

Enrique was very friendly and helpful, he answered all my questions and I left the dealership happy with a new set of wheels. I paid a little more than I planned when going in, but the price was still fair g questions and I left the dealership happy with a new set of wheels. I paid a little more than I planned when going in, but the price was still fair given the quality of the car and warranty. More

Malcom, was absolutely amazing. He completely changed my idea of a car salesman. He was so genuine and helpful. We test drove 2 cars and took the 3rd one. He answered all our questions and was very detailed idea of a car salesman. He was so genuine and helpful. We test drove 2 cars and took the 3rd one. He answered all our questions and was very detailed oriented. He also helped us set up the car and gave us great tips. I would highly recommend working with Malcom. More

Do not buy cars at City VW . Worst car buying experience .Got low mile Atlas every one at dealer said every thing possible to sell suv. 1 hr after getting home from dealer found Rodent had been living in en .Got low mile Atlas every one at dealer said every thing possible to sell suv. 1 hr after getting home from dealer found Rodent had been living in engine poop n old food on top of motor. Warning light while driving to exit vehicle shifter was bad, needed new tires, and a lil crack front windshield. Managers brushed everything off by saying it has warranty. All they did was offers 2 tires and still tried sell me other 2 tires and alignment. They would not give 4 tires. when it clear they lied and rated tires as being in good condition at time of sale . In less than month was at dealer twice . There answer was has warranty. Not point who wants buy a used certified car and have to deal with a these issues. Horrible experience keep away from dealer. More

Alex was great to work with smooth easy transaction and it felt personable. I walked in pretty much knowing what I wanted and 24 hours later I was driving off in it. Highly recommended and I will definitel it felt personable. I walked in pretty much knowing what I wanted and 24 hours later I was driving off in it. Highly recommended and I will definitely be back. Thanks! More

Alex was great. Extremely helpful and detailed about the car I purchased. He looked up and compared several different things to help narrow down my choice! car I purchased. He looked up and compared several different things to help narrow down my choice! More

super nice people and really good deal on my 2014 Passat, I am very happy with it and would definitely recommend to family and friends I am very happy with it and would definitely recommend to family and friends More

Worked with John Gordon and he made the process extremely easy. He was available for any questions we had and in general very responsive which made our experience very enjoyable. Highly recommend using this easy. He was available for any questions we had and in general very responsive which made our experience very enjoyable. Highly recommend using this dealership ! More

City Volkswagen and Eddie, in particular, were great! A special offer misunderstanding was well-resolved and the City team was able to meet our needs and exceed our expectations. Thank you for your commitm special offer misunderstanding was well-resolved and the City team was able to meet our needs and exceed our expectations. Thank you for your commitment to closing our deal! More