Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,758 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,758 reviews
November 03, 2019
I bought a vehicle from City Volkswagen of Chicago Friday November 1 and l want to really thank Eddie for someone to haven't spent that much time doing sales he did a excellent job through my hole process November 1 and l want to really thank Eddie for someone to haven't spent that much time doing sales he did a excellent job through my hole process More
by Herb
Employees Worked With
Eddie Martinez 5 star , Mark Benne, Dan Brasil
November 02, 2019
Ernie was great to work with, made the car buying experience very easy and enjoyable. Very personable individual who actually listened to your needs as a buyer and didn’t push for anything more. experience very easy and enjoyable. Very personable individual who actually listened to your needs as a buyer and didn’t push for anything more. More
by Jgrier
Employees Worked With
Ernie Quezada
November 02, 2019
I dealt with RYAN and he was amazing! I was nervous because I never financed a car but he made the experience seamless. Patient and extremely knowledgeable, I love my car and even more I loved the expe because I never financed a car but he made the experience seamless. Patient and extremely knowledgeable, I love my car and even more I loved the experience. More
by ReeseP
Employees Worked With
Mark Benne, Ryan Lundahl
November 01, 2019
Ryan was great. We went in with a list of cars to see and even though it was cold out he showed them to us and answered any questions we had. Ended up making our first car buying experience a breeze. even though it was cold out he showed them to us and answered any questions we had. Ended up making our first car buying experience a breeze. More
by JP
Employees Worked With
Mark Benne, Dan Brasil, Ryan Lundahl
October 31, 2019
J P was willing to go the extra mile for me while trading in my Jetta for Tiguan. His knowledge of the VW brand, models and trims was impressive and made my decision an easy one. in my Jetta for Tiguan. His knowledge of the VW brand, models and trims was impressive and made my decision an easy one. More
by Pdbjork
October 31, 2019
Ernie was awesome. Very professional and attentive to our wants and needs. He listened to what we were asking for and came through for us. Ernie is nice, personable and all around easy to work with. We had a wants and needs. He listened to what we were asking for and came through for us. Ernie is nice, personable and all around easy to work with. We had a great experience and would def refer Ernie and City VW to friends and family. More
by Dan
Employees Worked With
Ernie Quezada, Dan Brasil
October 31, 2019
From the moment we met him, John was very kind, open and good advisor. He was patient to show us different cars and to help us make the best decision. Thanks John! good advisor. He was patient to show us different cars and to help us make the best decision. Thanks John! More
by Bryan Blanco
Employees Worked With
John Gordon
October 31, 2019
After shopping around a lot, a great experience with Ernie. I had already shopped around fairly extensively for a few months prior to coming to City VW. Ernie set me up with a car that had the exact specificati I had already shopped around fairly extensively for a few months prior to coming to City VW. Ernie set me up with a car that had the exact specifications I needed at a price significantly lower than other dealerships in the area. He was respectful, efficient, and knowledgable of both my needs and the cars they offered, and he worked with me to ensure the cost and logistics worked with my budget and schedule. It made the car buying process extremely smooth, and I'd highly recommend him. More
by ashgandhi
Employees Worked With
Ernie Quezada
October 31, 2019
We had a great experience with Ernie. Ernie is friendly and knowledgeable and very customer focused. We had fun buying the car which is not super normal. Because it’s a busy dealership we had to pay close and knowledgeable and very customer focused. We had fun buying the car which is not super normal. Because it’s a busy dealership we had to pay close attention to make sure all the details happened but overall a great experience!! Thank you to Ernie and the team. More
by Carcustomer
Employees Worked With
Ernie Quezada, Mark Benne
