City Volkswagen of Chicago

Ernesto Quezada is very knowledgable and enthusiastic about VWs. He made our purchase of a Tiguan a very pleasant experience. His easygoing nature, honesty, and no pressure approach quickly put us at ea about VWs. He made our purchase of a Tiguan a very pleasant experience. His easygoing nature, honesty, and no pressure approach quickly put us at ease. He answered all of our questions, both simple and technical, about the Tiguan with no hesitation, a very good sign. He provided us with carfax, autotrader, etc. reports to make pricing quite transparent. He made sure we completely understood the purchase process by personally walking us thru the steps himself. When a glitch came up regarding a pair of broken vents in the car, he made sure they were repaired to our satisfaction gratis. VW is fortunate to have such a committed and conscientious employee. We would recommend him to.a friend interested in purchasing a VW in a heartbeat. More

Great experience at City Volkswagen of Chicago My experience buying a used vehicle at City VW was fantastic. Eddie, John and the rest of the crew were outstanding. They really listened to my need My experience buying a used vehicle at City VW was fantastic. Eddie, John and the rest of the crew were outstanding. They really listened to my needs and were able to put me behind the wheel of the perfect car for me. I highly recommend them. More

Great service with Ray Ray is a great salesman. He works with you to get the best possible deal. He is friendly, honest and I highly recommend going to him! Ray is a great salesman. He works with you to get the best possible deal. He is friendly, honest and I highly recommend going to him! More

Good experience, professional and respectful. Worked with JP. Honest, straightforward and no pressure. No BS like other dealers. Good experience and professional. Everything was as is just Worked with JP. Honest, straightforward and no pressure. No BS like other dealers. Good experience and professional. Everything was as is just as advertised and no surprises. More

Great and efficient service! Got my new Tiguan thanks to Ernie's assistance. Very happy with the service provided by Ernie and Mark. Will surely introduce people over. Keep u Got my new Tiguan thanks to Ernie's assistance. Very happy with the service provided by Ernie and Mark. Will surely introduce people over. Keep up the good work !!! Jack More

Great experience! Recently purchased a vehicle from JP with City VW Chicago and couldn’t be more pleased with the car and the experience. JP was communicative and atten Recently purchased a vehicle from JP with City VW Chicago and couldn’t be more pleased with the car and the experience. JP was communicative and attentive throughout the buying process and not pressuring in any way. I wouldn’t hesitate to purchase another vehicle from City VW. More

Fantastic Service start to finish Just finished leasing my latest car from this VW dealership. And I could not be happier with the experience. JP the sales associate and Sammy the sale Just finished leasing my latest car from this VW dealership. And I could not be happier with the experience. JP the sales associate and Sammy the sales GM were both amazing. They went above and beyond expectations. I will not hesitate to recommend this dealership to any friends or family when I hear they are looking for their next car. If I could give them more than 5 stars I would. Thank you for the exceptional service. More

Enjoyable Car Buying Experience We worked with Ray and couldn't have been happier. He was a pleasure to work with and gave us a great price without having to haggle with him. He didn We worked with Ray and couldn't have been happier. He was a pleasure to work with and gave us a great price without having to haggle with him. He didn't push us to buy anything we weren't comfortable with and really listened to what we wanted. Would definitely recommend! More

Great customer service Eddy Martinez helped look at multiple used car and found the one we wanted. It was a great experience and we will definitely return in the future Eddy Martinez helped look at multiple used car and found the one we wanted. It was a great experience and we will definitely return in the future More

Good Selection and Fair Deal Eddie was able to identify a few cars from a relatively large selection of cars based on our criteria. He was very professional and knowledgeable on v Eddie was able to identify a few cars from a relatively large selection of cars based on our criteria. He was very professional and knowledgeable on vehicles he was selling. He was also very responsive. We had a good overall experience. More