City Volkswagen of Chicago

Used car sales This review is for Mohammed Ali. He was extremely helpful in finding me a car that I was happy with. Excellent customer service! Allowed me to test dr This review is for Mohammed Ali. He was extremely helpful in finding me a car that I was happy with. Excellent customer service! Allowed me to test drive different vehicles, answered all of my questions, and made the experience a lot better than I was expecting as a first time car buyer. Will definitely recommend this dealership and Mohammed specifically to anyone looking to purchase a VW! More

JP and Autobarn is the Best! JP is an excellent salesman—very thorough, knowledgeable, and personable. Found Autobarn to be a great car dealership. The gentleman in finance was fa JP is an excellent salesman—very thorough, knowledgeable, and personable. Found Autobarn to be a great car dealership. The gentleman in finance was fast, accurate and pleasant. Autobarn made it enjoyable to purchase a vehicle at a reasonable price. Would highly recommend to anyone! More

Excellent PLUS experience at The Autobarn City Volkswagen Our Salesperson Mohammed Ali was extremely knowledgeable and helpful, even anticipating personal needs before we could ask for them. He made sure we Our Salesperson Mohammed Ali was extremely knowledgeable and helpful, even anticipating personal needs before we could ask for them. He made sure we were completely satisfied with our VW Jetta in every small and large respect. Mark Benne followed through too, as did JP Scala and Laura Torres. Bravo!!! More

Great place was a little slow getting to the paperwork Ernie was great friendly an nice. After a handshake an agreement on price it did take forever to get to the paperwork but they must of been busy I gue Ernie was great friendly an nice. After a handshake an agreement on price it did take forever to get to the paperwork but they must of been busy I guess. Other then that everyone was super nice an friendly. More

Proud Tiguan owners It came to a point where our Beetle had had enough....and when we talked to Ray he had convinced us it was time. Thank you Ray for the GREAT experien It came to a point where our Beetle had had enough....and when we talked to Ray he had convinced us it was time. Thank you Ray for the GREAT experience. We highly recommend this store and Ray! More

Amazing Service!!!! I highly recommend The Autobarn City Volkswagen for an amazing lease deal! After seeing the Sign and Drive deal commercial and recommended to look at I highly recommend The Autobarn City Volkswagen for an amazing lease deal! After seeing the Sign and Drive deal commercial and recommended to look at their SUVs by my husband, Dan Brasil and Laura V. Torres took the stress out car shopping for me. I was connected with them through the website, which is a plus as it is updated with the evolving technology. They contacted with me the next day, set-up the appointment for a test drive and then signed the deal that day! They were honest and respected my criteria for what I was looking for in leasing a car for the first time. I am confident in their expertise and look forward to a partnership with them and Volkswagen. After many other attempts with dealerships, they are the only ones who made leasing a car the way it should be for customers. Even after the purchase, Dan and Laura have been in contact with me to answer questions and make sure that I am 100% happy with my leasing and overall experience, which has exceeded my expectations. I hope some of my friends and family will want to buy a car and will take advantage of receiving an amazing deal like me! More

Good purchasing experience Both Ray and John were very helpful and easy to work with on my recent used VW purchase! My only complaint is that the location of this dealership mak Both Ray and John were very helpful and easy to work with on my recent used VW purchase! My only complaint is that the location of this dealership makes parking & test drives difficult, but their staff manages this well. More

Purchased Audi John was really helpful to me when I purchased my Audi at VW dealership, he was very detailed about the car, I would recommend John Gordon. John was really helpful to me when I purchased my Audi at VW dealership, he was very detailed about the car, I would recommend John Gordon. More

Good experience with certified used car purchase I recently purchased a certified used Touareg from City VW. The sales rep who assisted me, Mohammed Ali, was very courteous and professional. He was I recently purchased a certified used Touareg from City VW. The sales rep who assisted me, Mohammed Ali, was very courteous and professional. He was knowledgeable about the vehicle that I purchased and worked hard to ensure that we ended up with a sales price that satisfied both me and his sales manager. I would have rated this as a five star experience except for the length of time it took to complete the sale after we had agreed on the price. There appeared to be only one person, Clemente, who handled the paperwork to complete sales transactions. He was just starting with another customer at the point I was ready, so it was quite some time before he completed his work with that customer and had the paperwork prepared to work with me. Clemente was very professional and personable and once we got started the process went quickly. A few days after the purchase Mohammed called me to follow-up and make sure that I was happy with the car. Ask for Mohammed if you visit City VW. More

My New 2019 Chrysler Pacifica Is Born on April 6, 2019 I am extremely pleased with my purchase and the service provided by Mohammed Ali. Mohammed is very knowledgeable and was able to answer all our quest I am extremely pleased with my purchase and the service provided by Mohammed Ali. Mohammed is very knowledgeable and was able to answer all our questions. Even though making a car purchase can be a stressful experience, Mohammed made it a pleasant experience. Most importantly, Mohammed was very patient throughout the entire process. Thanks you, Mohammed! More