City Volkswagen of Chicago

Ray is Great! Ray was a pleasure to deal with and made the process easy! Come to him for a great buying experience. He wasn't pushy at all and made us a great deal Ray was a pleasure to deal with and made the process easy! Come to him for a great buying experience. He wasn't pushy at all and made us a great deal all said and done. More

Friendly, informative, straightforward JP and Rich were very easy to work with — listened to my requirements/budget and offered a solid deal. I was really pleased with my experience! JP and Rich were very easy to work with — listened to my requirements/budget and offered a solid deal. I was really pleased with my experience! More

Bought a Used Car - Excellent, Welcoming Service I worked with John Gordon and he was knowledgeable and answered my questions without any pressure. During the final sale he made sure that it was smoo I worked with John Gordon and he was knowledgeable and answered my questions without any pressure. During the final sale he made sure that it was smooth. I never felt presurred. John explained the services offered at the dealership and showed me around for future visits. I was more than satisfied and love my first VW. More

Buying a used car JP Scala was incredibly helpful when a i was searching for my new car! He was honest and answered all my questions. I definitely recommend going there JP Scala was incredibly helpful when a i was searching for my new car! He was honest and answered all my questions. I definitely recommend going there and asking for JP! I am incredibly happy with my new Jetta and when I’m looking for my next car (hopefully not for a long time!) I plan on going back to JP! More

Most amazing car purchase ever! We know Mohammed Ali was the greatest boxer, but Mohammed Ali at City Volkswagen is the greatest car salesman of his time! He is absolutely a knock ou We know Mohammed Ali was the greatest boxer, but Mohammed Ali at City Volkswagen is the greatest car salesman of his time! He is absolutely a knock out! More

great experience the whole team was great and worked hard to get us what we wanted in our new car. Mohammed was especially helpful in taking care of us. the whole team was great and worked hard to get us what we wanted in our new car. Mohammed was especially helpful in taking care of us. More

Great experience - Mostly Came in to take a serious look and not only had Ray taken the car out ahead of time, but noticed an issue and had the shop fix it before I saw it. Sol Came in to take a serious look and not only had Ray taken the car out ahead of time, but noticed an issue and had the shop fix it before I saw it. Solid job and was key to my purchase. I’ve edited this to include the back end of the buying process. Once the deal was sealed it was time to wait. And wait. And wait. 90 minutes has passed and we sit and sit. The front end was great, but this? I’m paying cash, for Pete’s sake! Final edit... After two hours and fifteen minutes the finance portion took all of 15 minutes and we were done. It was excessively long, but I have today that my overall experience was positive. I’ll say it again so it is easily readable.: OVERALL A POSITIVE EXPERIENCE More

Purchase and repair Purchase a preowned passat and didn't notice a crack on the windshield. Ernie went out of his way to get it fix. Thank you Purchase a preowned passat and didn't notice a crack on the windshield. Ernie went out of his way to get it fix. Thank you More

Very good John was fast and efficient from the beginning. He understood our needs and problems and solved them. He respected our approach and understood that we John was fast and efficient from the beginning. He understood our needs and problems and solved them. He respected our approach and understood that we needed more time to value the offer. Unexpected things happen and it took longer for the finance department to process the paperwork. He offered us to buy lunch at little place next to the dealership. It was good. We ended up leasing two cars with him in two weeks, a 2019 Tiguan and a 2019 Jetta. Very likely to return at the end of our leases for new deals and hope to find John Gordon again. Jordi. More

Excellent Customer Service The customer service at Autobarn City VW is excellent! John Gordon & Dan Brasil made the whole car buying experience very enjoyable. I initially ema The customer service at Autobarn City VW is excellent! John Gordon & Dan Brasil made the whole car buying experience very enjoyable. I initially emailed the dealership with an inquiry and they replied within the hour, answering every single one of my vehicle, pricing and financing questions. They worked with me to get the vehicle I wanted while staying within my budget. They took the extra steps to make me an extremely happy customer. I couldn't recommend them enough! More