City Volkswagen of Chicago

Amazing sales and customer service Describing our experience as amazing does not come close to truly explaining the experience we had with Ray at Autobarn City Volkswagen. We felt that Describing our experience as amazing does not come close to truly explaining the experience we had with Ray at Autobarn City Volkswagen. We felt that we were purchasing a car from a friend and not a pushy salesman. He was very knowledgeable about the vehicle we were interested and offered more information we were not aware of after researching for months. We can't say thank you and recommend Ray enough! Mark in the finance department was also great; explaining everything thoroughly and answering all questions. More

Great Sales Experience I had a great buying experience at Autobarn City VW. After visiting several other Chicagoland VW dealers, their low pressure approach felt honest and I had a great buying experience at Autobarn City VW. After visiting several other Chicagoland VW dealers, their low pressure approach felt honest and refreshing. Ernie and Dan asked the right questions to learn what was important to us and made a usually painful process, pretty painless. I would definitely recommend to friends and family. I plan to service my new Tiguan there as well. More

Easy car buying experience I was treated greatly by John, Not to mention the others I met while on site. John made the car buying experience easy and did not try to up sell me o I was treated greatly by John, Not to mention the others I met while on site. John made the car buying experience easy and did not try to up sell me on extras that I did not need. He understood what I was looking for and came through with the exact vehicle at the price I wanted to pay. My overall experience was excellent. I would recommend John and this dealership. More

Professional and quality experience There was no pressure. They did not try to upsale us. We found what we were looking for for the price we wanted. I would certainly recommend them to o There was no pressure. They did not try to upsale us. We found what we were looking for for the price we wanted. I would certainly recommend them to others that trust me. More

Great service Good service. Straight up front. Made deal over the phone and went to the dealer to pick up new VOLKSWAGEN and trade Cadillac Escalade. No problem. Good service. Straight up front. Made deal over the phone and went to the dealer to pick up new VOLKSWAGEN and trade Cadillac Escalade. No problem. More

Trade In These guys were great!! They were able to provide me with exactly what I was looking for and made the whole process smooth and easy. JP and Dan were These guys were great!! They were able to provide me with exactly what I was looking for and made the whole process smooth and easy. JP and Dan were easy to get along with and very professional. I would definitely come back! More

Stellar Service I was on the hunt for a new car and really liked a Jetta that they had. I came in for a test drive and liked it so much I decided to purchae the car t I was on the hunt for a new car and really liked a Jetta that they had. I came in for a test drive and liked it so much I decided to purchae the car that day. JP, Sam and Richard were friendly and talkative and were really after my interests and concerns. Mark who did the financing worked his magic and got my APR down and was great at explaining all the details of what I was signing. I would recommend this dealership for anyone looking for a new or used car. More

Great experience! The guys were great - awesome experience. I would recommend friends and family to come to this location. Again, thanks for the great experience! I lov The guys were great - awesome experience. I would recommend friends and family to come to this location. Again, thanks for the great experience! I love my car! More