City Volkswagen of Chicago

Great dealer Open and honest. Refreshingly down to earth. He showed me all of the vehicles I was interested in without question and was very helpful in guiding me Open and honest. Refreshingly down to earth. He showed me all of the vehicles I was interested in without question and was very helpful in guiding me through a complex purchasing processes. More

excellent my wife and i bought two cars here... ricky took care of us .. he is kind and patient ... explained everything perfectly and was always there for any my wife and i bought two cars here... ricky took care of us .. he is kind and patient ... explained everything perfectly and was always there for any questions... More

FIVE STARS Friendly, professional, and willing to work with you so you have everything you need. JP Scala and Daniel Brasil were very helpful. I highly recommend Friendly, professional, and willing to work with you so you have everything you need. JP Scala and Daniel Brasil were very helpful. I highly recommend. More

Andre did a great job in findning the right vehicle for me Andre did a great job finding the perfect vehicle for my current needs, He was very easy to work with and made the whole experience of buying a new ca Andre did a great job finding the perfect vehicle for my current needs, He was very easy to work with and made the whole experience of buying a new car, very stress-free More

City Volkswagen is awesome I was looking to get out of an expensive Golf R lease, and they helped me move to a much cheaper GTI. The price was great and exactly what I wanted wh I was looking to get out of an expensive Golf R lease, and they helped me move to a much cheaper GTI. The price was great and exactly what I wanted when I arrived. A special thanks goes to Laura Torres, who was kind and helpful and made the whole process smooth and comfortable. It was one of the only times I felt an honest, human connection with a car salesperson. This is the second purchase from City VW and I doubt it'll be my last. They are never high pressure and I've never walked out frustrated. Once again, thank you Laura Torres, Dan Brasil, and Mark Benne for making this usually stressful purchase easy. More

Great experience I would definitely recommend JP and city Volkswagen to my friends and family. I’m incredibly happy with my Audi! JP was professional, friendly and kno I would definitely recommend JP and city Volkswagen to my friends and family. I’m incredibly happy with my Audi! JP was professional, friendly and knowledgeable. More

Excellent cust. service & very responsive sales staff we had a great experience working with the sales team. We were first time car buyers and found the experience surprisingly easy. They were very inform we had a great experience working with the sales team. We were first time car buyers and found the experience surprisingly easy. They were very informative, friendly and transparent. Would recommend anyone who is interested in. Volkswagen. More

Quick & Easy Andre Jennings Sr. was honest and quick; very rare for a salesman. I trusted him from the moment we shook hands. I told him what I wanted and he made Andre Jennings Sr. was honest and quick; very rare for a salesman. I trusted him from the moment we shook hands. I told him what I wanted and he made things happen for me within an hour or two. His manager worked with me as well when it comes to financing my car. All in all, great salesman that you can actually TRUST. Thanks Andre Sr! I'll definitely be back for a cash, just to say hello to you :) More

GREAT car, great price, but out of state buyers read this! I have to say that the car I purchased was an excellent deal and we are so happy with it! However, I have to admit that the entire experience was not I have to say that the car I purchased was an excellent deal and we are so happy with it! However, I have to admit that the entire experience was not easy; buying out of state was, simply put, a hassle. First, the dealership would not accept a deposit to hold the car while travel arrangements were made and even could not hold it if the entire car was paid for outright (apparently there is a law that prevents non refundable deposits)—-anyways this took days and many phone calls to figure out. In short, you must send flight confirmation exactly one week before you intend to arrive and be ready to leave at a moments notice! The other two things that did not impress me was that the car listing posted online showed the car in perfect condition and when asked to disclose COMPLETELY if there was any scratches (even minor I just wanted to know), two separate dealers told me the car was perfect. However, I had someone look at the car for me before I flew out and they sent me pictures showing a long scratch on the front bumper that was never mentioned. I bought the car anyways but I do NOT appreciate dishonest salesmen. In short, customer service needs some work but the dealership was prompt with the paperwork and the car was fair priced. Would shop there again but cautiously if coming from out of state. More

Great Salesman JP was great. He was very knowledgeable, personable and professional. He made sure I was comfortable and had a full understanding of the process every JP was great. He was very knowledgeable, personable and professional. He made sure I was comfortable and had a full understanding of the process every step of the way. More