Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City Volkswagen of Chicago
Chicago, IL
3,773 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,773 reviews
June 24, 2016
Wonderful experience! We had great experience working with Matt Bryla when we purchased our Jeep Wrangler. Their team is knowledgeable and professional. We had been to othe We had great experience working with Matt Bryla when we purchased our Jeep Wrangler. Their team is knowledgeable and professional. We had been to other dealerships and didn't receive the same courageous service that we did at The Autobarn City Volkswagen. Matt made the transaction fast and easy! When it came to the financial side of things, Sylvia Nesheiwat was extremely helpful. Everything was clear and to the point. More
by Laura
Employees Worked With
Sylvia Nesheiwat
June 22, 2016
Great Deal! Ask for Andre Jennings Had a very good experience working with Andre in purchasing my 2015 Audi. Bought it from out of state so did the negotiation over the phone and via e Had a very good experience working with Andre in purchasing my 2015 Audi. Bought it from out of state so did the negotiation over the phone and via e-mail. Came to an agreement and Andre and the Autobarn team made the purchase and delivery very easy. Highly recommend. More
by GregI.
Employees Worked With
Andre Jennings, Sylvia Nesheiwat
June 22, 2016
Great expirence I had very positive expIrene buying car here. Everybody was nice and friendly to me, Mateusz was my sale person, he did an excellent job. I had very positive expIrene buying car here. Everybody was nice and friendly to me, Mateusz was my sale person, he did an excellent job. More
by stanislaw schab
Employees Worked With
Conrad Swiatkowski, Sylvia Nesheiwat
June 18, 2016
Excellent!! Ask for Ray Cotto! I just bought a lightly used Tiguan from here. I worked with Ray Cotto. Ray was fantastic I told him what I wanted and were I could be financially. He I just bought a lightly used Tiguan from here. I worked with Ray Cotto. Ray was fantastic I told him what I wanted and were I could be financially. He was very personable and knowledgeable. He worked hard to get me were I wanted to be and after all was said and done I got the car I wanted for a price I was happy with. Definitely look up Ray if you go here for a car. More
by Jamie F.
Employees Worked With
Ray Cotto, Sylvia Nesheiwat
June 18, 2016
Great service Ask for Ray Cotto! " I just bought a used Golf from here. I worked with Ray Cotto. Ray was awesome, very personable and knowledgeable. Definitel Ask for Ray Cotto! " I just bought a used Golf from here. I worked with Ray Cotto. Ray was awesome, very personable and knowledgeable. Definitely look up Ray if you go here for a car. More
by amela
Employees Worked With
Ray Cotto
May 19, 2016
Great Experience From the moment I walked in Andre Jennings made me feel right at home. As I was nervous about going in to buy a car, I was set right as ease. Andre wa From the moment I walked in Andre Jennings made me feel right at home. As I was nervous about going in to buy a car, I was set right as ease. Andre was very helpful and a very friendly, knowledgeable person. He told me he was going to make me very happy and he delivered! I drove off with my gorgeous car, knowing I got a great deal and a great car. Kissy who did the financing is beyond cool, very knowledgeable and helpful. Thank you all for helping me, I will definitely recommend you guys! More
by misseleven
Employees Worked With
Kissy Freeman, Andre Jennings, Kissy Freeman
April 12, 2016
Buying used Nissan, great expirience ! Ricardo was very friendly! Easy to talk to and explained all the details and options clearly. Ultimately leaving the decisions to us but informing us Ricardo was very friendly! Easy to talk to and explained all the details and options clearly. Ultimately leaving the decisions to us but informing us of our options. Loved the expirience and would definitely recommend looking for him! More
by Maria1208
Employees Worked With
Ricardo Layas
April 10, 2016
Well worth the drive! My wife and I were looking for a replacement for her 2007 Dodge Caliber. We were looking for late model used. After some research we narrowed down our My wife and I were looking for a replacement for her 2007 Dodge Caliber. We were looking for late model used. After some research we narrowed down our search to the Golf TSI (2015 Motor Trend Car of the Year, IIHS top safety pick). The search for a large selection of certified models lead us to Autobarn City Volkswagen where we were really taken care of by Ricardo Layas in sales and Sylvia Nesheiwat in finance to complete the deal. They both were there for us. I definitely recommend. More
by Jim Simonson
Employees Worked With
Ricardo Layas, Sylvia Nesheiwat
April 02, 2016
Definitely my best car buying experience My wife and I went to Autobarn to lease a new VW. We had never leased a car and were unsure of the process and whether or not a lease was right for us My wife and I went to Autobarn to lease a new VW. We had never leased a car and were unsure of the process and whether or not a lease was right for us. Ricardo Layas explained the process and all our options. With Ricardo's guidance we were able to choose the right car for our family at a price we can afford. Ricardo Layas is true professional and a pleasure to deal with. Also, I would be remiss if I did not mention Sylvia in the finance department. Sylvia was fast, efficient, and very friendly. I would gladly recommend the Autobarn Volkswagen team. More
by Michael Rabichow
Employees Worked With
Ricardo Layas, Sylvia Nesheiwat
April 01, 2016
Great experience Great car buying experience. Specifically, Andre Jennings was very easy to deal with and he takes a no bulls*** approach. He went out of his way to ma Great car buying experience. Specifically, Andre Jennings was very easy to deal with and he takes a no bulls*** approach. He went out of his way to make sure the car was exactly the way I wanted it, even after I made the purchase. I recommend contacting Andre for your new or used VW. More
by Eric Z
Employees Worked With
Andre Jennings
