City Volkswagen of Chicago

Purchased a car Very good and professional staff, friendly . Salesman ARTHUR MATLOSZ excellent and professional all the time. I strongly recommended to anyone, Thank Very good and professional staff, friendly . Salesman ARTHUR MATLOSZ excellent and professional all the time. I strongly recommended to anyone, Thanks City-Volkswagen. Jo and Ann from Chicago, 03/08/2016, More

Accidently Purchased a Car I walked into this dealership with the mind set that I will only see what they have to offer. I did not plan on walking out with a car. I spoke with a I walked into this dealership with the mind set that I will only see what they have to offer. I did not plan on walking out with a car. I spoke with a few people and I ended up getting a deal and help of a life time. This is the first time I have purchased a car through a dealer. I am 20 with no credit and I had no co-signer and they went above and beyond to get me in a car that I would enjoy driving, which I totally do, and the payments and all costs are really good actually for my kind of situation. So overall 10/10 pretty happy. I guess you could say I accidently brought a car (Only because they really did work with me) Yay! :) More

wonderful Conrad was wonderful, not only he is a nice guy but a fellow car enthusiast. Highly recommend their service department. Great people to work with. I d Conrad was wonderful, not only he is a nice guy but a fellow car enthusiast. Highly recommend their service department. Great people to work with. I drove all the way from the western suburbs to the city, and it was worth it. More

Service - maintenance Brought my Beetle in for regular maintenance and as always, the service is top notch! The staff here is friendly and knowledgable. I highly recommen Brought my Beetle in for regular maintenance and as always, the service is top notch! The staff here is friendly and knowledgable. I highly recommend this dealership! More

Above and Beyond Dominique Solano, Dan Drescher and Kyle Ford went above and beyond to help me get the best deal. Not only that, but they went above and beyond for a f Dominique Solano, Dan Drescher and Kyle Ford went above and beyond to help me get the best deal. Not only that, but they went above and beyond for a friend of mine as well. This is a dealership who honors their customers and I am very satisfied with my purchase! More

Outstanding! Kate is just awesome! The Autobarn City VW is very efficient. Love coming here for service! I will always recommend this dealership to my family frien Kate is just awesome! The Autobarn City VW is very efficient. Love coming here for service! I will always recommend this dealership to my family friends! More

Pleasant Experience I brought a used Jetta that I recently purchased to the Autobarn in Chicago. I was having an intermittent starting issue that a different dealer was I brought a used Jetta that I recently purchased to the Autobarn in Chicago. I was having an intermittent starting issue that a different dealer was unable to diagnose. All the employees were friendly and kept me updated on the status of my vehicle via text messages. I expected the car to be there for days, but they diagnosed the issue and had it repaired by the end of the day. More

Outstanding I have a 4 PM appointment got there at 3:50 they took me in right away and my car was done within the hour as promised. My representative Conrad Swi I have a 4 PM appointment got there at 3:50 they took me in right away and my car was done within the hour as promised. My representative Conrad Swiatkowski as always, friendly, personable, and detail oriented. I am so glad that he works for voltswagon and that he takes care of his customers the way he does. Thank you Conrad ! Lucy More

On the backburner I contacted this dealer (from out of state) to purchase a certified pre-owned Touareg hybrid. I spoke with Darren the first day but never was in conta I contacted this dealer (from out of state) to purchase a certified pre-owned Touareg hybrid. I spoke with Darren the first day but never was in contact with him again. Rich, a finance manager there took my calls and we spoke over several days after I had filled out the credit application. I was told I was "on the backburner", that the customers in the showroom had to be dealt with first, and that he would "get to me eventually." That day never came. They ran my credit and never bothered to give me back any news as to whether I was approved or not for the vehicle finance. I sent an email to Darren, never heard back. This happened amidst the VW scandal. I thought they would have wanted to sell a car... I had no choice but to buy from somewhere else. More