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City Volkswagen of Chicago
Chicago, IL
4,274 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,274 reviews
May 15, 2019
Great car buying experience. This was by far my best car buying experience. I came in and inquired about trading in my car for a used one. Ray was very professional, friendly and This was by far my best car buying experience. I came in and inquired about trading in my car for a used one. Ray was very professional, friendly and knowledgeable. He was very patient and explained how the whole process works. The staff at this dealership was also very nice and welcoming. I would definitely recommend Ray and this dealership to friends and family. More
by Ariana N.
Employees Worked With
May 14, 2019
Great Car Buying Experience I was in the market for a car and came across a nice used option here. Mohammed was very helpful in completing the process, and I am very happy with t I was in the market for a car and came across a nice used option here. Mohammed was very helpful in completing the process, and I am very happy with the car so far. Thanks again More
by bluepassat18
Employees Worked With
Mohammed Ali
May 14, 2019
Excellent Buying Experience I really enjoyed working with Ernie and Sam In the purchase of my car. I live about 2.5 hours away so I needed to maximize my time and they had ever I really enjoyed working with Ernie and Sam In the purchase of my car. I live about 2.5 hours away so I needed to maximize my time and they had everything ready for me. I would definitely work with them again. More
by Quadrw
Employees Worked With
Sam Lotta, Ernie Quezada
May 13, 2019
Thanks From the moment we walked in we felt welcomed. All the employees were very accommodating. ERNIE QUEZADA went above and beyond. He was patient, helpful From the moment we walked in we felt welcomed. All the employees were very accommodating. ERNIE QUEZADA went above and beyond. He was patient, helpful, and very knowledgeable. Thanks!!! More
by Costel
Employees Worked With
Ernie Quezada
May 13, 2019
Purchase I walked in expecting just to browse around and ended up purchasing. I guess they are good at what they do. Laura was extremely friendly and I would I walked in expecting just to browse around and ended up purchasing. I guess they are good at what they do. Laura was extremely friendly and I would recommend this dealership. More
by Gomez
Employees Worked With
May 12, 2019
Very pleased with my experience! I came in looking to buy my first car. Ray helped me right when I walked through the door. His customer service was excellent. He was personable, know I came in looking to buy my first car. Ray helped me right when I walked through the door. His customer service was excellent. He was personable, knowledgeable, and made sure I had everything I needed. I know that if I have any problems down the road with my car, I will be well taken care of. Thanks Ray! More
by Nwalk
Employees Worked With
May 11, 2019
Friendly and Knowledgeable Staff I came in set on a specific Volkswagen Nolan and Ray were able to find my perfect car in a price that I was confortable financing. I came in set on a specific Volkswagen Nolan and Ray were able to find my perfect car in a price that I was confortable financing. More
by Letyy07
Employees Worked With
May 10, 2019
Terrible customer service Horrible customer service. It takes two days to get one email response from their internet department. When I did receive a response, my question was Horrible customer service. It takes two days to get one email response from their internet department. When I did receive a response, my question was clearly disregarded even when providing a stock number for that particular vehicle. I’ve been actively looking for a used vehicle and was interested in a few options they have. I live quite a distance away from their location so I asked if there was room to talk price before we made a long drive out there. I had spoken to a sales manager twice regarding price negotiation and he proceeded to tell me that their vehicles are selling fast and won’t provide me incentive to make the trip out to buy a car. More
by Hellomoto
Employees Worked With
Sam, Ernesto Quezada
May 08, 2019
Pleasant and efficient I couldn't have asked for a better car-buying experience. After the test-drive everything was taken care of in less than an hour. Ray was honest about I couldn't have asked for a better car-buying experience. After the test-drive everything was taken care of in less than an hour. Ray was honest about the car, and about financing. I definitely feel like I got the best deal that I could reasonably expect, and with no hassle at all, from Autobarn City WV> More
by konradw
Employees Worked With
May 06, 2019
Great Experience I had low expectations going into the car buying process, but Dan and Ernie at the Autobarn really turned that around. The process was easy, and they I had low expectations going into the car buying process, but Dan and Ernie at the Autobarn really turned that around. The process was easy, and they really worked hard to get us the deal we were looking for on the car we wanted. We're excited to be part of the VW family and are (already) looking forward to our next VW! More
by marloyearight
Employees Worked With
Ernie Quezada, Dan Brasil
