City Volkswagen of Evanston

Will not go anywhere else for a car I just purchased my second car from Narcis (the general manager) and his team here. Now that there is so much pricing transparency online, the thing t I just purchased my second car from Narcis (the general manager) and his team here. Now that there is so much pricing transparency online, the thing that separates a good from great dealership is service and integrity. More than any car dealership that I've ever come across, Narcis and the team that I worked with (Vic, Pierre, Danny, and Ben) are the most diligent and responsive team I could imagine. I am a difficult customer because I was looking for a stick shift model, which narrows the available selection down significantly, plus I wasn't 100% sure which model or options I wanted. What sets this dealership apart is that Narcis sees finding the right car for a person like me as a fulfilling challenge rather than a pain, and this attitude toward sales trickles down to the most junior staff members. Buying a car is a huge commitment that you're stuck with for years, so it is really important to find what you want. Every aspect of the management of this business is geared toward giving people the time and space to find the perfect car for them, and then making sure that the process after the car is chosen is as easy as possible. Its really a remarkably well-run business, that really cares about the long-term satisfaction of its customers. More

Great Experience, Knowledgeable Salesman I recently purchased a 2013 Volkswagen CC from The Autobarn VW in Evanston, and I must say I had an excellent experience. It's been a week since I've I recently purchased a 2013 Volkswagen CC from The Autobarn VW in Evanston, and I must say I had an excellent experience. It's been a week since I've left the dealership, but the car is simply beautiful, in great working condition and was priced fairly from the onset. Matthew Solotaire is a great salesman who not only understands the product, but realizes that it's not about getting a sale, but rather making sure you walk away with what you're looking for. Narcis Agic (The Manager) is cut from the same cloth very polite guys who are looking to help you walk away with what you're looking for. I would HIGHLY RECOMMEND that your next car purchase come from them! More

Excellent Experience, Friendly Atmosphere I would absolutely recommend anyone to visit this dealership when looking for their next car. The employees are friendly, courteous, and very approach I would absolutely recommend anyone to visit this dealership when looking for their next car. The employees are friendly, courteous, and very approachable. I had the pleasure of working with Patrick McDonald who went above and beyond to find the right car for me. Patrick treated me like I was family and demonstrated that he cared more about finding the right options for me than just simply making a sale. I couldn't have asked for a better experience. If you are in the market for a new car, definitely check out The Autobarn VW of Evanston and ask for Patrick. More

Great selection and respectful agents I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this d I was able to call ahead and have the car ready to test drive. The agent was very informative and patient. I have no issue referring friends to this dealer for a car. More

Great salesman! I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Ma I moved to Chicago from the east coast and needed a car fairly quickly. Walked into the VW autobarn on a Wednesday evening to look at a 2015 golf. Matt Solotaire, our salesperson was not only very enthusiastic but also super knowledgeable about the features of what ended up being my Golf as well of the rest of the certified preowned cars they had on the lot. The next night he was very patient to work out a deal with my husband and I, even though my husband thinks he's quite the salesman himself. Would recommend Matt to anyone! More

Bought Audi A8 L on the internet These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of t These guys are terrific. I found a gorgeous low mileage Audi A8 on Internet. Only problem is I live in Atlanta and they're in Chicago and was out of the country when I found the car. I must have called or emailed 8 or 10 times with questions and checking on the Audi. They had no idea if I was the real deal or not, but were polite and thorough and answered every question promptly. If my contact guy wasn't there I got handed to another manager who was knowledgeable of my case. Zero pressure at any point. Just helpful people. Yesterday I flew in, picked up the car and drove to Atlanta. The manager Ben even stepped out in the street and stopped traffic for me to pull out of the parking lot. More

New Car with Ease The guys at autobarn made buying a car far more enjoyable than I thought being patient with me as I test drove 3 cars and then sitting down to lay all The guys at autobarn made buying a car far more enjoyable than I thought being patient with me as I test drove 3 cars and then sitting down to lay all of the details out with me. Would definitely recommend to anyone looking to get a quality car. Matt Solotaire was very helpful and would definitely buy a car from here again. More

Very satisfied with buying experience! Ben was a very knowledgeable and helpful salesman for my Nissan Rogue. I really appreciated his professionalism. He made sure I had everything I neede Ben was a very knowledgeable and helpful salesman for my Nissan Rogue. I really appreciated his professionalism. He made sure I had everything I needed/wanted before leaving the dealership. Ben did a great job following up after my purchase as well. Great overall experience! More

Got a good deal on a new Tiguan. We dealt with Matt Solotaire and he was very professional and knowledgeable about the model that we were interested in. He promptly recommended a veh We dealt with Matt Solotaire and he was very professional and knowledgeable about the model that we were interested in. He promptly recommended a vehicle that we felt very good about. We had the intention to purchase the vehicle on our first visit but ended up walking out. We went back the next day and got a good deal on a new Tiguan. One advice car shoppers should take note of is to make sure they utilize all available resources on the internet and arrive on a price that they feel comfortable about. This dealership will work with you to get you a bargain! And again, the staff was very courteous and knowledgeable about their vehicles. Will definitely do business again. More

Friendly & efficient service when purchasing my used Audi Ben Stewart was a very knowledgeable and helpful salesman for my Audi, even though it was a VW dealership. Tom Bronny was extremely quick & efficient Ben Stewart was a very knowledgeable and helpful salesman for my Audi, even though it was a VW dealership. Tom Bronny was extremely quick & efficient with the paperwork. I really appreciated their professionalism, as well as the young lady in the reception area. Ben has also been very kind to answer my questions that came up AFTER my purchase. Great team!! More