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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,928 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,928 reviews

March 21, 2025

Andy and the entire team was amazing! Will definitely recommend to all family and friends. More

by angela.rivera42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

City Volkswagen of Highland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Angela, for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 16, 2025

I didn’t feel that anything about this car was explained to us. We are pretty much left trying to figure it out ourselves and there’s so much to understand about the technology. No one ever followed up to s More

by VANE124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Lotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Stone, Anthony Williams
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Mar 20, 2025 -

City Volkswagen of Highland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 15, 2025

Professional, kind, and overall great experience! Lamisha explained the process and walked me through every step. Highland VW is my home dealership now! More

by m.olga.g.95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Williams
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Mar 17, 2025 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 14, 2025

Erick excellent financial had long wait time overall good experience would definitely recommend to others More

by Sharp0721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Dahlman-5 stars
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Mar 14, 2025 -

City Volkswagen of Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Erick delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 12, 2025

Kanesha was my salesperson and she was amazing. She was knowledgeable and patient she made me feel very comfortable and made this process very smooth. She walked me through everything and explained More

by kellyembryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firas Alqahef
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Mar 12, 2025 -

City Volkswagen of Highland responded

Thank you for sharing your experience with us, Kelly! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 12, 2025

Friendly, through with information, pleasant experience, explanation clear clean facility Large selection Good quality vehicles More

by pgecas25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 12, 2025

Lameshia was very pleasant, she helped me out with no problems asked and was very honest about all my options despite some of my circumstances. Thank you Lameshia and Thank you City Volkswagen in Highlan More

by zaria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

City Volkswagen of Highland responded

Zaria, Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Lameshia, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 12, 2025

Great experience I highly recommend Andy knows what he’s doing and explains options very well. More

by j51gecas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firas Alqahef
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Mar 12, 2025 -

City Volkswagen of Highland responded

Thank you so much for your wonderful review! We are thrilled that Andy had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 08, 2025

This was an awesome experience. Your team did a great job and the service is second to none. More

by terrhondahudson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Williams
Report | Print
Mar 10, 2025 -

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 07, 2025

I came in for a service appointment and everyone at the dealer made sure I went home safely and got me out with a brand new car. Lameshia was a great salesperson. More

by tianahill371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lameshia Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Williams
Report | Print
Mar 07, 2025 -

City Volkswagen of Highland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lameshia and the team met your expectations. Thank you for choosing City Volkswagen of Highland, we look forward to having you as a valued customer for many years to come! Chris Capparelli Service Director ccapparelli@cityautogroup.com

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