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City Volkswagen of Highland

Highland, IN

4.9
1,504 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,504 reviews

February 13, 2014

Very professional and personable. I look for a dealshp that takes me seriously and respectfully. This was the absolute experience with Highland VW. Andy, Joe and Wilson were definitely pleasures to work More

by hunterchad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Embro
Mar 27, 2014 -

City Volkswagen of Highland responded

Thank you for leaving us a great feedback. Our staffs primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear that you left our dealership feeling confident about your purchase. It is great to hear that we were able to provide you a professional, painless and efficient customer service that our dealership is known for. Don't hesitate to stop in if you should have any additional questions or concerns regarding your car Bruce Phillips|General Manager

February 11, 2014

Vic is awesome he's sold me my 3rd VW already! He gives me great deals, I've bought and doing a lease, he always gives me the best deal because I always have to have black leather, sunroof, and touch More

by Jessicaryan007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2014 -

City Volkswagen of Highland responded

Thanks so much for your kind words about Vic! We think he's the best also! We will be sure to share this with him so that he knows what a great job he is doing! Bruce Phillips|General Manager

February 11, 2014

I had a great shopping/buying experience. Everyone was very friendly, low key and helpful. There was no pressure at all and they worked with us very well on pricing . On my way out with my new Jetta, I to More

by Johnwodynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Eric Davidson
Feb 13, 2014 -

City Volkswagen of Highland responded

John, Thank you so much for your review. Eric strives to deliver the best possible experience for his customers, and every Consultant at Highland Volkswagen wants to be as "un-salesman like" as possible. We are glad that you are enjoying your new Jetta. If I can every be of assistance, please just let me know! Bruce Phillips|General Manager

February 08, 2014

Best dealership hands down!! Great customer service. Awesome pricing for new cars and trade values. The service department is outstanding when it comes to customer service...especially Sheryl. Bruce th More

by mbowker26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Phillips, Sheryl Casey
Feb 08, 2014 -

City Volkswagen of Highland responded

Thank You! We love working with you. I will be sure to pass along all your kind words to Sheryl and CJ. They are truly valuable members of the Team, and they both love to help their customers. I look forward to seeing you and your family next time your in! Bruce Phillips|General Manager

February 08, 2014

All employees were cordial and attentive to our needs. We were shown the invoice the vehicle to be purchased to enable us to better understand the deal we were receiving. Since purchasing our new VW Passat w More

by Wolfsburg31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2014 -

City Volkswagen of Highland responded

Everyone at Highland Volkswagen is glad that you enjoyed your experience with us. We want every customer to enjoy the best VW ownership experience possible. Bruce Phillips|General Manager

February 07, 2014

The highland dealership provided me with the best car buying experience I have ever had. Everyone at the dealership was friendly and accommodating. They really helped me nail down everything I wanted in More

by flogger72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Feb 08, 2014 -

City Volkswagen of Highland responded

Thank You! It is our pleasure to help all of our customers regardless of the situation. Every member of the Highland Volkswagen Team, strives to deliver an exceptional experience for every customer, every time we work together. Don't forget to like us on FB. Bruce Phillips|General Manager

February 06, 2014

Vic Ciccio was very helpful. I explained to him my dream car, and he made it possible. I would recommend him to anyone interested in buying a car. More

by mdoolin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

City Volkswagen of Highland responded

Thank you so much for giving Vic such a wonderful and glowing review! I am so glad that he was able to give you a wonderful Highland Volkswagen experience during your vehicle purchase! Don't forget to check us out on Facebook! Bruce Phillips|General Manager

February 06, 2014

Eric Davidson is really great employee.He has been very great help since I purchased my new Passat. Overall great customer service at highland Volkswagen. More

by Rjvelez19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean O’Donnell, Joe Embro, Eric Davidson
Feb 06, 2014 -

City Volkswagen of Highland responded

We appreciate you taking the time to write such kind words about your experience at our dealership! Eric truly is an outstanding member of our team who, like all of our employees, is dedicated to not only providing the utmost in customer service and quality to our guests, but to assuring that all of our customers receive a vehicle-buying experience that's as friendly, welcoming and worry-free as possible. We're so happy to hear that you experienced these values during your visit to our dealership! Bruce Phillips|General Manager

February 05, 2014

From the moment I stepped in the door the experience at this dealership was absolutely wonderful. The inventory at this site facilitated any possible need I had, and the staff was more than willing to pro More

by isaacgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2014 -

City Volkswagen of Highland responded

Thank you so much for your response! Highland Volkswagen takes great pride in delivering an excellent experience to all of our customers. I am so happy that Vic was able to make you happy. I will be sure to pass along your kind words to him! Bruce Phillips | General Manager

February 05, 2014

My experience with Highland Volkswagen was phenomenal. The employees at the dealership welcome you with open arms, they care about the customers, and treat the customers like family. Hands down the greate More

by fusion645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Davidson
Feb 06, 2014 -

City Volkswagen of Highland responded

Thank you so much for writing such kind words about your experience at our dealership. Eric truly is a highly-valuable member of our staff who's top priority is to work with our customers in order to assure that they leave our dealership with the vehicle that's right for them. We look forward to seeing you again very soon, and don't forget to check us out on Facebook! Bruce Phillips|General Manager

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