City Volkswagen of Highland

An extremely sensitive situation was brought to Joe and staff and they handled it with the utmost care and the urgency allowed during that time. Due to the sensitivity of the situation, they had to accommo staff and they handled it with the utmost care and the urgency allowed during that time. Due to the sensitivity of the situation, they had to accommodate me several times even when I was not handling myself well. I was, in fact, rude and not because they had did anything wrong but personal issues. They still treated me with care, understanding, and support without making me feel bad for my situation. Joe is one of a kind and shines bright in authenticity and care for his customers and their specific needs. The finance advisor, James-also handled my situation with strength and extreme care, working to relieve me of any further burdens outside of my situation. Having PTSD and not being able to control symptoms is embarrassing and debilitating and this staff banded together and guided me right through, even when I was in fight or flight and being so short and rude. They will listen. They will understand and work hard to see you and assist you in the best possible way. My sincerest apologies but also my full gratitude. You’ve just helped a mother flee from an extremely traumatic situation and it will come back to you ten fold! Thank you! ❤️ More

Ecstatic over my recent experience at this dealership would be putting it mildly! Lameshia Rogers listened to my interests, my wants and don’t wants and guided me every step of the way; she is the reas would be putting it mildly! Lameshia Rogers listened to my interests, my wants and don’t wants and guided me every step of the way; she is the reason I purchased my Taos. What a treasure of an employee, what a treasure of a person she is! Lameshia welcomed my endless questions for days, followed up with phone calls, truly understood how hard it was to part with a 36 year-old car. She gave me total confidence in this dealership and this product. Lameshia, Brian, James and countless other employees welcome to me into this family, and not just for one day, but forever as a valued customer. I was congratulated, thanked, hugged, welcomed into the family.. I am so grateful that my search for a replacement vehicle ended, and began, at Volkswagen Of Highland - City Scala More

Andrew was so amazing, I highly recommend very good at explaining things and making the process easy. explaining things and making the process easy. More

Erik is the best also Tim Curran goes over and Beyond very Professional I believe this will be my 4th lease car very Professional I believe this will be my 4th lease car More

I have always had a great experience at VW of Highland IN and especially this time during the trade and purchase of my new car. My salesperson Larmisha and the manager Larnell insured that I was complete IN and especially this time during the trade and purchase of my new car. My salesperson Larmisha and the manager Larnell insured that I was completely satisfied getting everything I wanted and needed. More

joe was very sweet and profesional. highly rec him and love that he got me what i wanted. ty joe! highly rec him and love that he got me what i wanted. ty joe! More

JOE WAS AMAZING. He worked with what I had and made it work. Highly recommend He worked with what I had and made it work. Highly recommend More

I had an amazing experience. The service was really good and they were able to work with me. The service was really good and they were able to work with me. More

Andy was a such a nice and professional gentleman we had a such a great experience thanks ! a such a great experience thanks ! More

Andy provides such an excellent service. He is attentive and answered all of our questions. He made the process easy and efficient. He is attentive and answered all of our questions. He made the process easy and efficient. More