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City Volkswagen of Highland
Highland, IN
1,921 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,921 reviews
July 29, 2025
Brian turned what is usually a stressful process into an easy, even enjoyable one. I appreciated his professionalism and his sense of humor. I’ll definitely send my friends and family to him. easy, even enjoyable one. I appreciated his professionalism and his sense of humor. I’ll definitely send my friends and family to him. More
by shareton
Employees Worked With
July 29, 2025
Brian was my salesman, and I will never go to another person! He was very honest up front and not pushy on my decision. He even made it make sense to me; I never had a salesman put that much time and exp person! He was very honest up front and not pushy on my decision. He even made it make sense to me; I never had a salesman put that much time and explanation into the process before. Jon was great as he came in and introduced himself up front. He made us feel like we were important customers, not just dollars coming through the door! We appreciate you, Brian and Jon! We will be bringing our friends and family to be well taken care of! More
by charolottep
July 29, 2025
They took the time to make sure I had a deal I was comfortable with and was negotiable. Smooth process. comfortable with and was negotiable. Smooth process. More
by stevelaw24
Employees Worked With
July 28, 2025
Had to trade in my ID4 because of numerous breakdowns and system failures. Difficult process that I felt they handled very professionally. system failures. Difficult process that I felt they handled very professionally. More
by chefsoncall
Employees Worked With
July 26, 2025
Best dealership by far that strives on customer satisfaction and transparency. I purchased my last few vehicles here even though I live 1.5 hours away… that should speak for itself. Always taking c satisfaction and transparency. I purchased my last few vehicles here even though I live 1.5 hours away… that should speak for itself. Always taking customer needs first and figuring out solutions that best fits their budget needs. Andy McQuiston in Sales and the Sales Managers (Jon specifically) always goes above and beyond, exceeding expectations. Thanks Again! More
by Aguido2402
July 26, 2025
All around great service. Andy was there every step of the way helping us and educating us on each of the vehicles we seen. Andy was there every step of the way helping us and educating us on each of the vehicles we seen. More
by dwayneliddelljr
Employees Worked With
July 26, 2025
Andy was very helpful and made the entire process effortless. The dealership was transparent, helpful and easy to work with! effortless. The dealership was transparent, helpful and easy to work with! More
by hhaleigh
Employees Worked With
July 25, 2025
Friendly. Informative and helpful! Easy to work with, polite and not pushy to buy the car. Informative and helpful! Easy to work with, polite and not pushy to buy the car. More
by hnbuchler
July 21, 2025
Andy and the team did a fabulous job with making me feel comfortable with this first purchase of a car. He explained the differences of the models and was very accommodating. I appreciate all of his help du comfortable with this first purchase of a car. He explained the differences of the models and was very accommodating. I appreciate all of his help during this process! More
by alinaarzumanian
July 16, 2025
This is my second time purchasing a car with Andrew, he is so wonderful to work with. I will be back for my next purchase. is so wonderful to work with. I will be back for my next purchase. More
by allieispas
