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City Volkswagen of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.9
1,507 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,507 reviews

April 27, 2024

Very helpful/answered all my questions in a timely fashion. Highly Recommend buying from Keith! More

by Nicklasshawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Coleman
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Apr 29, 2024 -

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad Keith was able to help, and we hope to see you again! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 26, 2024

Darrin Smith was very knowledgeable when I was looking into a trade. I have not made the trade yet but Darrin’s explanation was so well put I am considering going back to Volkswagon More

by Leelag123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Smith
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Apr 29, 2024 -

City Volkswagen of Highland responded

It's great to hear that Darrin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 26, 2024

Darrin was a huge help when giving details on a car i was interested in! More

by Nyssaolshavsky22
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Darrin met your expectations. Thank you again for choosing City Volkswagen of Highland, we look forward to having you as one of our valued customers for many more years to come! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 24, 2024

Mark was very friendly and easy to work with. The buying experience was not unpleasant at all. More

by trl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Masen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Mark! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 24, 2024

I had a very positive experience at this dealer. Drove about 2 hours to see a car we were interested in and it was as advertised. Mike in Sales and Russel in Finance helped make the purchase quick a More

by Krista
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Krista, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Mark Benne - mbenne@cityvwhighland.com

Helpful
April 23, 2024

I had a great experience. From the Sales person, to the financing department, all the way to the service center. They are pleasant, professional, and very helpful. I definite More

by Raquelcortes22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Masen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

City Volkswagen of Highland responded

We are so glad that we had the opportunity to work with you, Racquel, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 23, 2024

Mike was great and allowed us a smooth negociation. He was extremely professional. Great salesperson More

by Gerald.boyum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing City Volkswagen of Highland; we look forward to having you as one of our valued customers for many more years to come! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 23, 2024

We could not have had a better experience shopping for a new car without Mike Pazda. He made our experience at City VW Highland pleasurable without pressure and answered all of our questions without hoverin More

by raboyum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

City Volkswagen of Highland responded

It's great to hear that Mike was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 20, 2024

Wonderful, the team was honest from the beginning. They worked hard to satisfy us to the end. More

by jdesabatine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne
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Apr 22, 2024 -

City Volkswagen of Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Benne - mbenne@cityvwhighland.com

Helpful
April 20, 2024

Great service and hospitality from Mark benne and Mike pazda! Made car buying process easy. More

by elizabethpustul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pazda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Benne
Report | Print
Apr 22, 2024 -

City Volkswagen of Highland responded

Hello Elizabeth: Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Mark Benne - mbenne@cityvwhighland.com

Helpful
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