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City World Ford

Bronx, NY

3.9
430 Reviews

3305 Boston Road

Bronx, NY

10469

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430 Reviews of City World Ford

May 01, 2021

Frank Beco is a cheat. He tells you one price for a car then put a higher price in the paperwork. If you don't catch it you dead!!! More

by Fdelacruz07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franklin Beco
April 22, 2021

Everyone was friendly and helpful! Salesman worked hard to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family an More

by Kevincabraljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santi, Brianna Sanchez
March 29, 2021

Thnks ahmed is very friendly and he works very well with me thank you very much i like my new vehicle thanks to you and robert More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kundid, Ahmed Elghandour
March 26, 2021

Last Saturday I came in to purchase a car and Andy was my Salesmen. Absolutely wonderful. Andy literally kept me in good spirits letting me know that I was for sure getting the car that I came in for he is t More

by Simoneallende
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez
March 25, 2021

He is a very helpful person, he does everything possible to get me my new car the same day. he's my angel Thank for everything Ahmed More

by solenyirosario
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
March 24, 2021

Great Service. They helped me as much as possible so that I could leave with my new car. They are a fabulous team. Thank you Ahmed. More

by irissgonzalezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
March 17, 2021

They changed the listed price in the internet and added $1000.00. Franklin Beco told me to come speak with the manager. I drove two hours to the dealer. The manager was to busy to see me. Very dishonest p More

by fdelacruz2382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franklin Beco
March 06, 2021

I left a deposit on a new Ford Bronco Sport that they had coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla t More

by AJP417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santi, Juan Morla, Brianna Sanchez
February 17, 2021

Came in for a vehicle I was interested in vehicle was not there at all. Wanted to show me something else that was the same which none of the cars in the lot were the same that I came in to see. The specialis More

by G.castro1376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adrian Budhu
Mar 06, 2021 -

City World Ford responded

G. Castro, We sincerely apologize for the experience that had you feeling this way. I understand the experience could be frustrating to come and not see the car you wanted. Our goal is to provide exceptional service to every customer, so we appreciate that you brought this to our attention. We were able to work with our website company to get sold vehicles removed from the website faster. It is not immediate as a sold vehicle has to go through a paperwork process to be truly "sold," but it is a faster process since we addressed it. This will help our team to be able to help our customers better. Good luck in your vehicle search. If you are willing to allow us to serve you, our General Manager will make sure you have VIP Customer Service. Please send email to Anthony Santi anthonys@cityworldauto.com Have a great weekend!

February 04, 2021

Great service!Very polite and respectful.They work you Great service! Very polite and respectful. They work you on having the best deal .I would definitely would recommend to anyone glad to do business More

by Chanteandrea9008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Budhu
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