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City World Ford
Bronx, NY
432 Reviews
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432 Reviews of City World Ford
July 06, 2021
The worst experience I ever had buying a car. Within five weeks of me owning a car that I bought straight cash, I had an electrical shortage that prevented my trunk from opening. The service department told weeks of me owning a car that I bought straight cash, I had an electrical shortage that prevented my trunk from opening. The service department told me it would take 2 to 3 days to fix. It took three weeks and four days. I bought a Ford Explorer truck. They gave me a rental car of a hatchback sedan. When I said I should get an SUV like the one that I bought, Anthony the manager told me that I have to pay the difference if I want an SUV. I bought a vehicle that sits seven people. And they gave me a car that barely holds five. Of course I did not except the vehicle because it was not going to for fill my needs. Then to top it off, when I said I want to return the vehicle with only five weeks of me owning it. Anthony the manager told me that I will have to trade in my car and take a $9000 loss. Now here I am six months later, and the car is still giving me issues. And I have to keep taking days off from work to get a car serviced, I will never ever buy a car from this dealership again. When I explained all the hard ache and headaches that I have been going through with this car, the manager Anthony said to me and I quote “that’s Business” 🤷🏽♂️. I bought a 2017 Ford Explorer with 8000 miles on it for $30,000 cash. Within a matter of five weeks of me dealing with many issues with the vehicle and asking to replace the car, they only wanted to give me $21,000 value for it. Do yourself a favor and avoid this dealership. They do not value customers. They just want to get rid of inventory. No matter what issues the vehicles have. At least that’s what my experience has shown me More
by Max Garcia
Employees Worked With
Ronald Romero, Anthony Namias, John Rogo
May 18, 2021
Nice polite young man very friendly 👍 I would recommend people to go to talk to him about a vehicle from Ford so people go to Ford and ask for Derrick Ortiz for a good honest deal people to go to talk to him about a vehicle from Ford so people go to Ford and ask for Derrick Ortiz for a good honest deal More
by Chula0805
Employees Worked With
Derrick Ortiz
April 22, 2021
Everyone was friendly and helpful! Salesman worked hard to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family an to make everything move super smooth while getting the best deal possible.. highly satisfied! Will definitely recommend using City World to Family and Friends! More
by Kevincabraljr
Employees Worked With
Anthony Santi, Brianna Sanchez
March 26, 2021
Last Saturday I came in to purchase a car and Andy was my Salesmen. Absolutely wonderful. Andy literally kept me in good spirits letting me know that I was for sure getting the car that I came in for he is t Salesmen. Absolutely wonderful. Andy literally kept me in good spirits letting me know that I was for sure getting the car that I came in for he is the best and I will definitely sent him some friends and family to but from him. Thank Andy for all of your help’ More
by Simoneallende
Employees Worked With
Andy Rodriguez
March 17, 2021
They changed the listed price in the internet and added $1000.00. Franklin Beco told me to come speak with the manager. I drove two hours to the dealer. The manager was to busy to see me. Very dishonest p $1000.00. Franklin Beco told me to come speak with the manager. I drove two hours to the dealer. The manager was to busy to see me. Very dishonest people. Stay away!!! More
by fdelacruz2382
Employees Worked With
Franklin Beco
March 06, 2021
I left a deposit on a new Ford Bronco Sport that they had coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla t coming in. Unfortunately, do to unforeseen circumstances, I had to cancel and requested my deposit back. Brianna Sanchez my Salesperson, Juan Morla the Sales Manager and Anthony Santi the General Manager made sure that I received my deposit back in a timely manner. If you are in the market for a new or preowned Ford, you need to head to City World Ford in the Bronx. They are true professionals and really care about their customers. More
by AJP417
Employees Worked With
Anthony Santi, Juan Morla, Brianna Sanchez
