City World Ford

My 2nd time buying a car here and i am please & happy with the my edge & the price. Thanks to John & Nick I'm very pleased with the my edge & the price. Thanks to John & Nick I'm very pleased More

I had an overall excellent expierence at city world ford they bring a positive and easy going expierence when purchasing a car. I remember my last expierence with purchasing a car was horrible. Stephen and they bring a positive and easy going expierence when purchasing a car. I remember my last expierence with purchasing a car was horrible. Stephen and Nick worked hard on finding the right car and bank to make me a happy customer. Thank you CITY WORLD.... More

The excellent service top notch guys the process was fast and didn't have to sit there talking to 10 different managers. True gentlemen I must say. I will continue to buy my Fords from them, the attention to and didn't have to sit there talking to 10 different managers. True gentlemen I must say. I will continue to buy my Fords from them, the attention to detail and the kind staff. It really felt good to deal with Freddy and Nick they had me smiling the whole time. My friends love my 2013 Mustang and want to buy from City World Ford, I think I'm gonna start a Mustang Car Club lol thanks again guys. God bless Denton More

I think this dealership is dishonest. Mr Springer was very pleasant and accomadating and I have no complaints against him but when it was time to sign the deal that's when the financial officer hit me wi very pleasant and accomadating and I have no complaints against him but when it was time to sign the deal that's when the financial officer hit me with an unexpected $2,000 more in cost. This was never mentioned during the discussion. I know that is highway robbery.Do not go here to purchase or lease a car More

I went there for a used car the price was 14.000 on I went there for a used car the price was 14.000 on internet. I talk to a girl her name is Nadia. I told her i have will pay the car CASH is there I went there for a used car the price was 14.000 on internet. I talk to a girl her name is Nadia. I told her i have will pay the car CASH is there any additional fee like dealership fee etc.. She said no just NYS taxes and registration fee. I went there to see the car guess what price climbed to $ 15.650 because i do not finance it. and keep asking me why i do not finance asking my credit etc.. i said i DO NOT WANT TO FINANCE stop asking me about why i do not finance it oh god. I told him i asked her about that already he is like ohh sir she does not know anything. I am like if she does not know anything why she answers the phone ? Waste of time totally dishonest people More

I also experienced a bait and switch. Called to discuss pricing on a Ford Focus and had several conversations where she had to continually call me back after speaking to her manager about pricing options, pricing on a Ford Focus and had several conversations where she had to continually call me back after speaking to her manager about pricing options, and she kept telling me I needed to come in, come in. After we got all the information on the car, I asked to her to confirm that this car is on the lot and that if I come in I will be able to have all the same details we just spoke about. After she confirmed, I went to the dealership only to find out all along she had been quoting me the details of a different car entirely, a ford fiesta. She played dumb as did her manager. An absolutely awful place. AVOID. More

Bait and switch! I called at 10:15 am and spoke w the saleswoman. She said the car advertized on the web was available. I got to the dealer before 11 am and spoke with the same saleswoman. She passed saleswoman. She said the car advertized on the web was available. I got to the dealer before 11 am and spoke with the same saleswoman. She passed me off to a big, black male who said he had to check where the car was located. A few minutes later he walked me to a nearby car lot. When we got there he said that the car I wanted was sold, but he could show me some other cars. In short, they lied to me about the car that they advertized on the web. More

After looking around in the bronx, my last resort was here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a bea here. It was my first time purchasing a car and Mr. Jude Asiegbu took notice and full advantage. He kept telling me I was going to drive home w/a beautiful new vehicle, it just did not happen. It was pre-owned. Not only did I not get a new vehicle but got stuck paying way over what the car is worth and my monthly payments well over 350.00 a month. Not to mention the vehicle had not been maintained properly either. He totally ripped me off. He inqired to 4 different places to get me a loan so he can cash in and brought my excellent score down just because he could'nt and wouldn't wait for me to lift up my security freeze on experian, etc. I followed him throughout the establishment and kept saying to just wait for him but I caught him bragging to the other workers there and showing them the paper work on how much he had cashed in. I just could'nt believe it! I feel like I'm in a nightmare and can't get out of it. He is a very sleezy and dishonest man and would not recommend City World to anyone if they have someone like this working there. Imagine the service on your car!?. I feel horrible, disappointed to say the least. This experience left a very bitter taste in my mouth and every time I look at the car my feeling just gets worse and worse. I am looking forward to bring Mr. Jude somehow to justice. More

Horrible overall experience, I am sorry I cannot rate 0 or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a or -1. We really needed a car, applied for it, were told lies about it (it was supposed to be a turn in,1 owner car,but then we found out it was a rental,amongother things) and we basically wanted out. we had paid money off the card to reserve it,we never saw our money back despite letting them know immediately that we did not want to buy the car any more. All of them are shady,keep telling you one thing and then taking it back in the last moment. We were told that we had 90 days warranty bumper to bumper with them,and when we asked for our 90 day warranty in writing they started shouting that we don't need it and 30 days will be enough.This is basically trespassing the NY law. Devian is a clown,he says he is a part time comedian, but he is a full time clown that has no place in a serious business. Theonly reason he is there is because the entire place is in the same note. I am only glad we smelled the bad odor on that deal and that place and we backed out on time. We are 500$ short,but not thousands short and with a bad rental car with shady papers. Save yourself time andmoney and DON'T go. We finally bought a car from another dealer, and I wanna say the experience was as different as if it was like from a different world. But yea, it was in another state. More

i was so happy with my deal. I will recommend this dealership to everyone. Thank you City World Ford for all your help see you in 3 years. dealership to everyone. Thank you City World Ford for all your help see you in 3 years. More