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City World Toyota
Bronx, NY
950 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 950 reviews
March 22, 2020
Well well this was the worse experience sins I buying cars this is not my first time buying showed this gentleman the car went for a test drive ,car drove great Lexus RX 350 F sport2017, saw the car on C cars this is not my first time buying showed this gentleman the car went for a test drive ,car drove great Lexus RX 350 F sport2017, saw the car on CarGurus .the deal was made I was promised full tank gas by AJ and the sales manager seems like a very cool guy and the finance manager and that the car gonna be washed detailed!!! Remember when the deal was made the car was brought upfront and AJ sad is done now am taking my stuff from my car to the Lexus and when I touched the car it was full of dust inside noting was done when I ask about it he sad wait came after 5 min saying ow the washing department is closed mean while saying it was done !!! Then he sad come tomorrow I will take care of all those things I sad okay will do so . Next day I went they just washed the car no detailing whatsoever and he didn’t fill the gas as promised and when asked he sad ow only brand New cars gets a full tank and we don’t know what armorale you like so we didn’t do the inside!!! I was like what the F**** is wrong with this guy.... and I live all the way I. Queens was a super low service will never ever recommend anyone there has to pay almost 300$ out of my pocketed to get the car detailed :( sucks !!!! More
by Donsaijeet
Employees Worked With
February 29, 2020
Lovisa was very professional and took the time to answer all my questions. She gave me her honest opinion based on her personal experience as well as her professional experience. It was a very smooth experi all my questions. She gave me her honest opinion based on her personal experience as well as her professional experience. It was a very smooth experience. More
by r.rodriguez908
Employees Worked With
Lovisa Velazquez
February 29, 2020
City world toyota is a great place. I waa helped by sales representative named lovisa who was the best. Lovisa was very patient and worked very hard to make sure i was ok at all times. She went out her way t representative named lovisa who was the best. Lovisa was very patient and worked very hard to make sure i was ok at all times. She went out her way to assist me in everyway needed to assure me i would be driving a new car. I cant thank her enough for her help i would recommend her to anyone coming to city wide toyota. Thank you lovisa... More
by Green
Employees Worked With
Lovisa velazquez, Bianca Corporan
February 28, 2020
Lovisa was the best, customer service on point. She answered my calls, dealt with my concerns. And did it with a smile. It was a great experience for buying my first car answered my calls, dealt with my concerns. And did it with a smile. It was a great experience for buying my first car More
by Latoya K
Employees Worked With
Lovisa Velazquez
February 09, 2020
I haven't regretted a moment spent at the dealer very friendly environment and good customer representative Raul A Leon he attended to me very nice people person looking forward doing business there agai friendly environment and good customer representative Raul A Leon he attended to me very nice people person looking forward doing business there again in the future dont quit remember some of whom I meet but will say all showed good customer service 5 star for all. More
by julianettie39
February 02, 2020
Extremely rude and BEYOND!!!! unprofessional. An insult to call himself a manager. He does absolutely nothing to help customers. A liar who doesn’t know the importance of customer service and client loyalt to call himself a manager. He does absolutely nothing to help customers. A liar who doesn’t know the importance of customer service and client loyalty .... horrible!!!!!! avoid him ! More
by truth2020
Employees Worked With
Angel Sanchez
February 01, 2020
Great salesman Jimmy Johnson Thank you Jimmy Johnson for your usual assistance in getting my cars and replacing them to a newer one, i love my 2020 Avalon and its all your help th Thank you Jimmy Johnson for your usual assistance in getting my cars and replacing them to a newer one, i love my 2020 Avalon and its all your help thank you, i will remember you anytime i drive my new car. thank you so much...Jimmy Johnson More
by nana mcoulibaly
Employees Worked With
January 30, 2020
I am so pleased to be a new owner. Very pleased with the customer service i received. I would definitely recommend and continue future business. customer service i received. I would definitely recommend and continue future business. More
by fredreiktomlinson
Employees Worked With
Keith Dunkley, Michael Francis
January 20, 2020
Are service advisors paid a commission for products that are sold to customers? How long are the warranties for repairs made by city world Toyota service center? are sold to customers? How long are the warranties for repairs made by city world Toyota service center? More
by Stephiep
Employees Worked With
Franmyr Perez
