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City World Toyota
Bronx, NY
939 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 939 reviews
January 18, 2020
Scammers selling salvag cars I have purchased a vehicle from City World Toyota in Bronx and I have been scammed big time. They sold me a salvaged vehicle. The sales manager I have purchased a vehicle from City World Toyota in Bronx and I have been scammed big time. They sold me a salvaged vehicle. The sales manager / ANGEL V. SANCHEZ and the salesman / EDWARD SANTANA ,and the finance manager / JUNIOR MANCEBO were aggressive. and very unprofessional. They do not care about customers and they are money-driven. I thought I got a deal on the Toyota Corolla that I have purchased, but later I found out why the car was discounted. I put up with their rudeness because I thought it was good deal, and now I am paying the price. They have shown me a vehicle different than what they delivered to my house. They force me on signing a warranty because they claimed that I have to purchase if I am financing the car. I believed them. When I tried to use the warranty at different dealers closer to home, I found out the car has salvaged title and marked as a total loss. However, they told me the title is clean and I should receive it within a month. I tried to return the car with couple of my friends within 48 hours and they denied my request. I asked a lawyer to send a fax to the dealer refusing the car delivery and we want our money back. We never saw the car delivered, we have saw the keys in our mailbox. No one returns my phone calls. I am stock with car that I can’t sell and I have paid for warranty on the car that I can not use because it is salvaged. The vehicle has issues that I can not fix using the warranty. They ignore all my phone calls. I already have a case open with consumer affairs. and report ABC NEWS (INVESTIGATION TEAM ) I have been scammed by the dealers and I will keep on fighting until I get my money back. Please advise all your friends and family to stay away from city world Toyota in Bronx More
by wael
Employees Worked With
Angel Sanchez, Edward Santana , Junior Mancebo
December 19, 2019
EFI throttle Maintenance at 20k miles? STAY AWAY Service Writer tells me I have to pay for EFI Throttle maintenance of $350 for a brand new Highlander with only 20k miles. This type of maintenance su Service Writer tells me I have to pay for EFI Throttle maintenance of $350 for a brand new Highlander with only 20k miles. This type of maintenance suppose to be arounf 45k-60k after I signed a paper that the service writer Did not Explain he tells me I authorized the Service of $350 dollars Terrible Service. I was force to pay for something I did not need. Never Again STAY AWAY FROM Franmyr Perez.RIPPED ME OFF More
by NEVERCOMINGBACK
Employees Worked With
Other Employees :
Lewis De La Cruz, Julissa Taveras, Jason Vazquez
December 13, 2019
Got into a new 2020 corolla LE 12/12/19 at City World, overall experience was excellent! Our sales rep Mr. Venrick Briton handled the transaction very well as he always does! He took his time in explainin overall experience was excellent! Our sales rep Mr. Venrick Briton handled the transaction very well as he always does! He took his time in explaining everything to the letter. Mr Francis in Finance also did an excellent job! More
by yvonneaf57
November 30, 2019
Wonderful experience at city world TOYOTA!!! Thank you Mr. Sidibe for all of your hard work and your kindness! I appreciate everything you’ve done to help me Mr. Sidibe for all of your hard work and your kindness! I appreciate everything you’ve done to help me More
by Shaw47
Employees Worked With
November 29, 2019
I was dreading the aggravation of dealing with a car dealership, but my experience was truly unexpected. My sales person who was patient and knowledgeable answered all of my questions. Thank you Devon. dealership, but my experience was truly unexpected. My sales person who was patient and knowledgeable answered all of my questions. Thank you Devon. More
by Lavandy2
Employees Worked With
November 27, 2019
Do not go to this dealership. Angel is very unprofessional and rude. He raised the price from our initial deal. Has no respect nor customer-service. unprofessional and rude. He raised the price from our initial deal. Has no respect nor customer-service. More
by Bata.andrew
Employees Worked With
Angel Sanchez
November 12, 2019
Purchased He was very polite and work straight on what I wanted. He was with me through the entire process and even took time to explain the features of the car He was very polite and work straight on what I wanted. He was with me through the entire process and even took time to explain the features of the car at the end. More
by Amluz
Employees Worked With
November 02, 2019
Excellent individual to deal with, gives great guidance thru your whole entire purchase process, I’ll recommend him to everyone looking for a fair person and a fair deal. thru your whole entire purchase process, I’ll recommend him to everyone looking for a fair person and a fair deal. More
by Arivera1158
October 31, 2019
I am extremely happy with my new car. I got exactly what I wanted, all the features I asked for and also the price I can afford! Thank you Mr. Sidibe I wanted, all the features I asked for and also the price I can afford! Thank you Mr. Sidibe More
by Ray
Employees Worked With
October 01, 2019
I am Very Happy with This Salesman Jimmy Johnson remain the best at city world Toyota, I purchase my Avalon LTD with Jimmy and he gave me best price ever. Thanks for your usual assistan Jimmy Johnson remain the best at city world Toyota, I purchase my Avalon LTD with Jimmy and he gave me best price ever. Thanks for your usual assistance.....JJ More
by Yero Niagadou
Employees Worked With
