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City World Toyota
Bronx, NY
940 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 940 reviews
February 12, 2019
Great Experience Keith Dunkley went over and beyond working with me I’m looking to purchase a Toyota for my daughter Keith will be the first person I call. 5 STAR👏🏾 Keith Dunkley went over and beyond working with me I’m looking to purchase a Toyota for my daughter Keith will be the first person I call. 5 STAR👏🏾 More
by BENNY77
Employees Worked With
The gentleman who handled the finance on the Toyota Avalon did a awesome job to , Keith Dunkley
January 29, 2019
Good experience and a perfect customer service. They definitely focus on your benefits and how convinient is for you to own a car. Their service is a 11 of 10 To me. They definitely focus on your benefits and how convinient is for you to own a car. Their service is a 11 of 10 To me. More
by Ms123456789
Employees Worked With
Modesto Gil
January 25, 2019
The Best Salesconsultant Around! Twice, I have dealt with City World Toyota and Mr. Keith Dunkley and both times the experience was great and the Customer Service given was exceptiona Twice, I have dealt with City World Toyota and Mr. Keith Dunkley and both times the experience was great and the Customer Service given was exceptional. Purchasing a vehicle is one of the biggest and most important decision. Mr. Dunkley is that salesperson that will take you through the process from beginning to ending and eases you into the vehicle you desire. He is knowledgeable, smart - with a sense of humor, professional, and wise beyond words. He listens to your needs, observes your personality, and before you know it, you're driving away the vehicle of your choice and needs. "Mr. Dunkley is not just the best, he is better than the rest". More
by Sandra WW
Employees Worked With
Keith Dunkley
January 08, 2019
Great Experience AGAIN This is my second lease with this dealership and working with Mr. Dunkley. We were so happy with our first lease and the ongoing service he provided This is my second lease with this dealership and working with Mr. Dunkley. We were so happy with our first lease and the ongoing service he provided during our 36 month lease. It was a no brainer when the time came to end our lease to work with Mr. Dunkley again. Very happy with the professionalism and personalized attention to our specific needs. Like I said in my first review three years ago, he has earned my loyalty. More
by SarahP
Employees Worked With
Keith Dunkley
January 06, 2019
Great Experience Prompt and efficient service Staff coordinated to produce efficient and satisfying service. Mr Gil worked to produce an outcome that would be benef Prompt and efficient service Staff coordinated to produce efficient and satisfying service. Mr Gil worked to produce an outcome that would be beneficial to both parties. I am truly appreciative . More
by Plne
Employees Worked With
Angel, Jose Valerio, Modesto Gil
January 02, 2019
Excellent Visit I've been searching for a perfect dealership that exceeded all my wants and needs in a vehicle. Jumanni was friendly and he was super honest about pri I've been searching for a perfect dealership that exceeded all my wants and needs in a vehicle. Jumanni was friendly and he was super honest about pricing. The process straightforward and simple and i was able to leave with the vehicle of my choice...Will differently be returning when my least is up!! More
by TanyaHamilton_
Employees Worked With
Jumanni Hickson
December 31, 2018
Raul was great The service that Raul provided was excellent.. I was treated as VIP and will recommend anyone to go to City worldToyota.. Ask for Raul. He was great.. The service that Raul provided was excellent.. I was treated as VIP and will recommend anyone to go to City worldToyota.. Ask for Raul. He was great.. More
by Margie
Employees Worked With
Raul Leon
December 31, 2018
Awesome I’ve never imagined leaving Jeep to go to Toyota, but Raul Leon convinced me and not only that he made sure I was happy and gave me everything I need I’ve never imagined leaving Jeep to go to Toyota, but Raul Leon convinced me and not only that he made sure I was happy and gave me everything I needed. He made sure I walked out of that dealer with a car. He respected my wishes and worked hard to get me where I wanted to be payment wise with an awesome vehicle. If you go to City World ask for Raul Leon. More
by jasmin_montijo
Employees Worked With
Raul Leon, Jose Valerio
December 29, 2018
Best salesman ever I had a wonderful experience. Thanks to Modesto. He made returning my lease a smooth process. As far as for what I wanted he met all my needs. I had a wonderful experience. Thanks to Modesto. He made returning my lease a smooth process. As far as for what I wanted he met all my needs. More
by Lourdes2757
Employees Worked With
Modesto Gil
December 29, 2018
Wonderful experience City world Toyota has great customer service reps. All the dealers are so nice and they listen to your needs. Especially Devon. This is our second car City world Toyota has great customer service reps. All the dealers are so nice and they listen to your needs. Especially Devon. This is our second car with Toyota he gives his 101 great customer service and very friendly. More
by Mvanterpool
