Cityside Subaru

I had a very positive experience buying a new Outback from City Side Subaru. Mark was great to work with. He was very friendly and found us the perfect car in our price range. Even when we did run int from City Side Subaru. Mark was great to work with. He was very friendly and found us the perfect car in our price range. Even when we did run into an issue the whole dealership went out of there way to make sure we were satisfied. i.e. The day we were to pick up the car, there was an issue with the state DMV so they couldn't get us the new plates. But the very next day Mark personally delivered the car to my office, just in time for our road trip vacation! I would recommend buying a Subaru from Mark at City Side to anyone and everyone looking for a great AWD car. More

A big THANK YOU to Peter Rosenberg for his help in the purchase of a new Subaru Forester from Cityside Subaru...My husband and I thoroughly enjoyed working with Mr. Rosenberg and the rest of the Cityside purchase of a new Subaru Forester from Cityside Subaru...My husband and I thoroughly enjoyed working with Mr. Rosenberg and the rest of the Cityside team. Once in Mr. Rosenberg's care my husband and I no longer felt as though we were visiting a car dealership, but a friend who genuinely cared about our purchase. We look forward to seeing Mr. Rosenberg during future visits to the dealership. Thank you, Peter! More

Peter Rosenberg was very helpful, informative and friendly. He sat in the car for an hour with me going over the features and encouraged me to call whenever I had a question. The only mildly nega friendly. He sat in the car for an hour with me going over the features and encouraged me to call whenever I had a question. The only mildly negative experience was communication with us following the purchase of the car resulting in them giving us a pick up time for the car and us reminding them we had not even filled out any paper work (insurance etc) Otherwise a very pleasant experience More

We stumbled into this dealership checking the market value of a 2010 Subaru Forester on USAA.com. When we registered to have USAA authorized dealerships to contact us, Cityside Subaru called us within value of a 2010 Subaru Forester on USAA.com. When we registered to have USAA authorized dealerships to contact us, Cityside Subaru called us within an hour. Once we got there, Mark took us on a GREAT test drive that lasted nearly 20 minutes, testing all the different features on the car. Although they told us that there was only one 2010 Forester with a manual transmission left in all of New England because all the dealerships were making room for the 2011 models, we didn't feel much pressure at all. We knew that we were getting fair value for the car from both USAA and Edmunds.com. Within a day we had a brand new car that we couldn't be happier with. The only problem we encountered with this dealership was when they mistakenly gave us the wrong spare key. A few days later, we went back to the dealership, and Mark decided to give us all weather mats for the inconvenience. It's that kind of respect for the customer that we will remember when we think of Cityside Subaru. More

Working with Michael Nelson at CitySide Subara was the best experience I had when looking for a new car. His style of salesmanship was informative but not pushy. He answered all my questions and was ext best experience I had when looking for a new car. His style of salesmanship was informative but not pushy. He answered all my questions and was extremely knowledgeable about the product. CitySide had a good selection of vehicles and the financing process was easy. I never felt that I was being pressured and that was greatly appreciated. More

I would give Peter a higher rating than the overall dealership. He was very accommodating when it came to our test drive requests and was always upbeat and friendly. Negotiating a deal was more stres dealership. He was very accommodating when it came to our test drive requests and was always upbeat and friendly. Negotiating a deal was more stressful, as is expected. The manager kept rearranging the numbers without actually changing anything. When confronted, they started to be a bit more reasonable, but still gave me a low offer on my trade in. In the end, the price was fair and we walked away with some new wheels. Haven't dealt with the service department yet. Don't forget about the WBUR discount. More

Peter was a terrific salesman. I accompanied my Dad to purchase a new vehicle. My Dad loved the Legacy, and switched to his first Subaru after many years as a Cadillac owner. We were happy every step of purchase a new vehicle. My Dad loved the Legacy, and switched to his first Subaru after many years as a Cadillac owner. We were happy every step of the way. The dealership has been great with my Dad who needs some extra help in getting to know all the features of his new car. Thank you More

Genuinely friendly and helpful staff. Wouldn't hesitate to go back for the purchase of our next car. I also wouldn't hesitate to suggest that any friends of ours interested in looking into the purchase of to go back for the purchase of our next car. I also wouldn't hesitate to suggest that any friends of ours interested in looking into the purchase of a Subaru go directly to Cityside Subaru for serivce or for sales. More

Mark Lidano and other associates at Cityside Subaru treated us with respect, answered our questions honestly, and patiently helped us find the best car to meet our family's needs. They were upfront abo treated us with respect, answered our questions honestly, and patiently helped us find the best car to meet our family's needs. They were upfront about prices and, according to extensive research I had done in preparation for purchasing a car, their prices were competitive. More

Several colleagues had mentioned Cityside Subaru to me over the past few years. Finally, it was time to get a replacement for my 12-year-old RAV4. Although the dealership was not convenient to my home (ab over the past few years. Finally, it was time to get a replacement for my 12-year-old RAV4. Although the dealership was not convenient to my home (about 50 miles away), it was close enough to work for my consideration. I made an appointment via email, and they were responsive and friendly in their email responses prior to my visit. Dwight O'Hara greeted me on the sales floor and quickly assessed my needs and general situation. I told him my last new car had been a 1994 Subaru Legacy Wagon. He "made a match" immediately for me with a 2006 Subaru Legacy Wagon. I test drove it on a very bumpy road and it was a pleasure to drive. I liked its look and features. I had done my research re: trade-in value range for my RAV4, and he was able to offer enough to make the sale happen. I also appreciated that I could get a reasonable financing rate with no pre-payment penalty. Overall, Dwight and Cityside made the whole experience as painless as possible. All my questions were answered honestly and thoroughly. I concur with my colleagues' assessments of Cityside and would definitely steer other people to this dealership. More