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Cityside Subaru

Belmont, MA

4.9
3,881 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,881 reviews

March 27, 2026

Extremely positive experience thanks to Mark and Nate! Both were respectful and worked with me to create a deal. More

by HARLOO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Cityside Subaru responded

Thank you for sharing your experience with Mark and Nathan. It’s wonderful to hear they worked respectfully and collaboratively on your new Subaru Forester. We appreciate your business and look forward to assisting you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 24, 2026

Flavio was helpful and thorough and made the experience of buying a new car stress free More

by antoniogualberto01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Cityside Subaru responded

It’s wonderful to know Flavio’s helpful and thorough approach made buying your Subaru Outback stress free. Congratulations on your new Outback and thank you for sharing this experience with us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 22, 2026

It was not a good experience. Stall tactics, misleading statements. Don't want to do business with them again More

by apeders1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Cityside Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

Mar 26, 2026 -

Cityside Subaru responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 21, 2026

They made buying a new car easy and stress free, able to show and explain the new features of the car More

by JBANKS896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Cityside Subaru responded

We’re delighted you chose your new Subaru Crosstrek. Michael and Flavio enjoyed walking you through all of its features and making sure everything was clear. We’re glad the buying process went smoothly and look forward to assisting you again. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

March 20, 2026

Always helpful and thorough. The service team is excellent and helps to locate and apply any available discounts. More

by Andrew Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Vieira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Mar 20, 2026 -

Cityside Subaru responded

We’re pleased our service team delivered thorough support for your Subaru Impreza and helped secure applicable discounts. Thank you for the outstanding rating and feedback.

March 18, 2026

Purchased a vehicle from Michael at Cityside Subaru. From the moment I met him until I picked up the vehicle he was direct, no nonsense, no games and efficient. We quickly made a deal. He immediately to More

by lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2026

I went in not expecting to walk away with my dream car. Diogo was a massive help and I could not have asked for a better salesperson! More

by jennie.drazin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diogo Prado Malmonge
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2026

I had to have my car towed to the dealer for serious brake problems. It was towed in on a Sat morning and I didn't have to go with the car, a nice surprise. I got a 7 am Monday service appointment. B More

by davetulonbrown213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie ???
March 13, 2026

Today’s service by Junior and Brendan was a great improvement from previous service date. Junior contacted me after I reported unsatisfactory service 2 days prior. Both he and Brendan did a super More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior - maybe that is Mike?
March 12, 2026

They got me in and out in under 2 hours for a complete service package that we signed for when we bought the car. Nice waiting area with plenty of snacks. Everyone was polite and accommodating. More

by Bayoung715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Bui, Dante (?) shadowing Stephanie, Angel Dume
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