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Cityside Subaru

Belmont, MA

4.9
4,005 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 4,005 reviews

August 29, 2026

Excellent and friendly service. Nice, clean and inviting dealership. Knows how to keep a customer happy. I am very satisfied and will be a loyal Subaru customer for life. More

by Cthtran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Aug 29, 2026 -

Cityside Subaru responded

Knowing you found our service friendly and our facility so welcoming means a lot to our team. We’re honored to have earned your loyalty. We appreciate the opportunity to care for your Crosstrek and help keep it running smoothly. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 27, 2026

Unfortunately, i have been to this dealer twice trying to get to the bottom of an issue and neither time was it resolved. The first time I was told I needed a new battery, from Subaru and was assured that w More

by carlagracey1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleigha. Excellent!
Aug 28, 2026 -

Cityside Subaru responded

We're sorry to hear that your recent visits didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 27, 2026

Cityside Subaru is my dealership. This is one of many purchases and leases. Once again my expectations were exceeded. I needed a speedy purchase and that is what I got. Along with fri More

by chefdemmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Cityside Subaru responded

Knowing your expectations were exceeded once again is truly rewarding. We’re glad we could deliver a speedy purchase of your Subaru Forester with friendly, knowledgeable service. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 27, 2026

excellent service team- friendly, knowledegable and great waiting room for work station. Highly recommended for service and sales More

by DANM369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Martell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Cityside Subaru responded

We’re glad our service team was friendly and knowledgeable when servicing your Subaru Outback and that our waiting area suited your needs. Hearing that you’d recommend us for both service and sales means a lot to our team. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 26, 2026

Everyone was very helpful. Will always buy Subaru! Luke, Eric and others were the best! More

by gcraffey12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric and Eric’s supervisor!
Aug 26, 2026 -

Cityside Subaru responded

Knowing you found everyone very helpful means a lot to our team. Congratulations on your new Crosstrek, and we’re pleased Eric could provide outstanding support during your purchase. We look forward to assisting you on your future Subaru adventures. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 26, 2026

This location was excellent! They stayed late when I came it just before close without any complaint. Anthony and his sales team worked on getting me my car in less than 24 hours More

by Megan.stolze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Panopoulous
Aug 26, 2026 -

Cityside Subaru responded

We’re glad our team could stay late to assist you when you arrived just before closing. Securing your new Outback in under 24 hours was our pleasure. Hearing that the trade-in and buying process felt seamless means a lot to us. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 25, 2026

Luke Grayson was our salesman and was awesome! Knowledgeable and not pushy. Very welcoming environment More

by kagjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Grayson
Aug 25, 2026 -

Cityside Subaru responded

Providing a welcoming environment and respectful guidance is at the heart of how our sales team operates. Knowing this made your Crosstrek purchase pressure-free means a lot to our team. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 25, 2026

Excellent service. The team is very good helping people understand the features of the vehicle. More

by Jonatan Taveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diogo Prado Malmonge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Cityside Subaru responded

Hearing that our guidance on your new Subaru Crosstrek’s features was helpful means a lot to our team. Michael was glad to walk you through each feature, and we hope you enjoy discovering everything your Crosstrek has to offer. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 22, 2026

Ryan Skillman was great to work with - pleasant, helpful, knowledgeable, honest, and straightforward. We would recommend him to family and friends. We're very happy with our new hybrid Crosstrek. More

by JAEGERMINTZ
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Cityside Subaru responded

Knowing that working with Ryan was both clear and enjoyable, and hearing you’d recommend him to family and friends, is very rewarding for our team. We’re thrilled you’re enjoying your new hybrid Crosstrek. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

August 22, 2026

We loved everything about our experience, from the kind, helpful, and professional staff, to the physical building and setup. Jean was great in every way, he was so friendly and knowledgeable and we never More

by mistefano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiFrancisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Recinos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Cityside Subaru responded

Your praise of Jean’s friendly, knowledgeable guidance highlights our commitment to a pressure-free buying experience. Thank you for choosing our dealership, and knowing you enjoyed our team and showroom setup means a lot to us. Enjoy many great drives in your Crosstrek. Nathan White General Manager 617-826-5000 nathan@citysidesubaru.com

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