We did our research and determined what model we probably wanted (Forester Touring). We did a test drive in a lower trim at the dealer closest to us. That dealer had a limited inventory, so we drove over to Belmont to check out Cityside Subaru. We walked into the showroom and there -- closest to the door, the first car we walked past -- was the exact car we were considering, down to its very color. A sales associate offered to help us. She did an excellent job of presenting the car and it's various features. She was courteous, friendly, and professional, as was the finance person we dealt with three days later when we took delivery of the car. I would definitely recommend checking this place out if you are in eastern Massachusetts.