Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,811 reviews
Bought my car there a year ago, great experience. Since then, i went back there for oil change and other things and always left the place extremely happy. Not only are you very well treated, the staff is v then, i went back there for oil change and other things and always left the place extremely happy. Not only are you very well treated, the staff is very knowledgeable and honnest. The work is done quickly and well. More
Dealership clean sales area and service area inside and outside,cars brochures, litrerature easily accessible, plenty of parking.Salesman exceptionally knowledgible, dignified,courteous,calm and efficient outside,cars brochures, litrerature easily accessible, plenty of parking.Salesman exceptionally knowledgible, dignified,courteous,calm and efficient. Car features were demonstrated, all features personally required ( By me ) shown to be on car or dealer installed and available immedialety.Salesman's suggestions all good and accepted.New car prep was faultless and clean, no footprints, paper,debris or fingerprints anywhere on the car. Dealer gifts with the car were the best I ever received, stuff that actually could be used every day.It was as if someone read my mind.Special circumstances with this sale were handled smoothly as if they didn't exist. I have bought four new cars in the last two years,Porche, BMW, Miata and Ford, this was my best experience by a long shot! More
We keep our cars for 10 to 12 years before we buy a new one. Needless to say, we always approach car dealerships with some amount of skepticism. We had checked out the ratings on Subaru dealers in advance one. Needless to say, we always approach car dealerships with some amount of skepticism. We had checked out the ratings on Subaru dealers in advance and Cityside was rated very well and was a good location for us. Peter at Cityside put us at ease. He listened to what we wanted and did not try to talk us into bigger or more expensive cars. He was very informative allowing us all the time we needed to make a decision. We did not feel pressured at all. At every step of the way we felt very well informed. Everything went smoothly and we love our new car. More
Dealing with Peter at CitySide Subaru was a positive experience for me. I test drove two Outback wagons, and then took a day to consider my choice. Peter was responsive and low-keyed, which made the experience for me. I test drove two Outback wagons, and then took a day to consider my choice. Peter was responsive and low-keyed, which made the decisions and negotiations easy and enjoyable. Also, I was happy with the follow-through from Peter and CitySide after I made the purchase. More
My wife and I recently purchased a 2010 Forester from Cityside. I'm a life-long VW driver, but many of our friends recommended that we look into the Forester, so we went in for a test drive. Peter put us Cityside. I'm a life-long VW driver, but many of our friends recommended that we look into the Forester, so we went in for a test drive. Peter put us at ease, transforming the stressful process of buying a new car (at a particularly stressful time in out lives for other, non-car related reasons) into a relatively calm experience. He was personable, attentive and respectful. We didn't feel like we were being pressured or taken advantage of, and are very happy with the car. It was a wonderful experience. More
Customer Service, Friendliness and Overall Experience were all wonderful. The car is used and had some cleanliness issues (i.e. dog hair in the back seat). I had expected it to be detail cleaned but ther were all wonderful. The car is used and had some cleanliness issues (i.e. dog hair in the back seat). I had expected it to be detail cleaned but there was still some hair and dirt under the fold out seats in the back after the pre-purchase cleaning was completed. Overall it was good, especially for a used car on it's 3rd owner. It is in great condition mechanically, and they allowed for a friend to come take an expert look at the engine, body, and overall quality of the car, which he was very impressed with. More
Terrific service dept. no pressure, friendly, knowledgable, courteous staff. The absolute best waiting area. This is my first Subaru and decided to have it serviced at the dealer. I bought it at knowledgable, courteous staff. The absolute best waiting area. This is my first Subaru and decided to have it serviced at the dealer. I bought it at a different dealership and had it serviced three times before going to Cityside Subaru, not because of any problems but because of convenience to home. The customer experience however is like night and day. I guess I didn't realize how good waiting could be with access to TV, reading material, internet connection. Before I knew it my car was ready...........and I wasn't. I highly recommend having your Subaru serviced at Cityside, it's an experience not found at most dealerships. More
The reason we would recommend this dealership is because of their friendly and courteous sales staff. We were greeted promptly and the dealership was clean and organized! There was no 'high pressure' sales of their friendly and courteous sales staff. We were greeted promptly and the dealership was clean and organized! There was no 'high pressure' sales tactics whatsoever. We were able to test drive the car without a sales rep. They even stayed late past closing to accommodate us. Our new car was ready on the date and time promised with a full tank of gas. The finance manager explained everything regarding our loan during which he informed us of some extras we might want (pre-paid maintenance & extended warranty) but did not pursue this after we respectfully declined. We were introduced to the service manager thereafter. This was the most pleasant car purchase ever! More
Peter, Dan, and Nathan made what is usually a stressful and comnplicated process as smooth as possible. I would recommend highly to anyone! We were able to agree on a price easily, they were able to find and comnplicated process as smooth as possible. I would recommend highly to anyone! We were able to agree on a price easily, they were able to find the car I wanted quite quickly, and signing the papers and picking up my new car went very well. Thank you! More
Because my car-shopping time was going to be limited, I was happy to take the recommendation of family members and colleagues and visit CitySide first. Glad I did. I found the "just right" used vehicle for was happy to take the recommendation of family members and colleagues and visit CitySide first. Glad I did. I found the "just right" used vehicle for my needs and the buying experience was most pleasant. After doing some considerable internet research and visiting two other dealerships, I was confident I was getting an excellent value. The sales process with Peter Rosenberg was both easy and professional. Like finding a great mechanic, finding a trusted dealership is one of life's bonuses. I would recommend CitySide highly. More













